![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Step One Niceville
Niceville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 126 reviews
Great Dealership Went in looking for SUV and got a good deal. Bob Weller was a pleasure to work with. Will do business again with them again. Went in looking for SUV and got a good deal. Bob Weller was a pleasure to work with. Will do business again with them again. More
The Finance Manager is rude. Me and my wife went in to look at car for our daughter for college. We went into Niceville location and the salesman was real helpful. We went inside Me and my wife went in to look at car for our daughter for college. We went into Niceville location and the salesman was real helpful. We went inside and we were still not sure as we had a few other cars we wanted to look at. The Finance Manager was trying to pressure us into filling out credit information and we told him when we do decide we are members of local credit union. He was real pushy and didn't even listen to what we had to say. We left and ended up purchasing a car in Ft Walton. Beware if you go there and have to deal with Finance Manager Joe... We have purchased many cars from Lee dealerships over the years and we will not come back. More
Great experience We were greeted by mr.Larry , he was curtious and really did do everything he could to not only make us a deal , but meet our strict budget . The expe We were greeted by mr.Larry , he was curtious and really did do everything he could to not only make us a deal , but meet our strict budget . The experience overall was a pleasure . We weren't pressured , and they listened when we spoke . They understood our situation. We would go back . More
Great dealership! This establishment was amazing. The whole staff was friendly and very helpful. Larry Campbell knew our price range and what we were looking for and he This establishment was amazing. The whole staff was friendly and very helpful. Larry Campbell knew our price range and what we were looking for and he dilligently looked for vehicles for us and made sure we received the best deal possible! My husband had a hard time finding an honest salesman who was willing to work within our budget. Larry was very honest and helpful. We ended up with a Dodge Caliber and it is NICE! I will definetly come back to this establishment when its time for me to purchase a vehicle --hopefully in a few months! More
Unresponsive to customer needs Thought I bought a "certified" vehicle, but windshield wipers had to be replaced by them a couple of days later. Chip in the windshield was not fixed Thought I bought a "certified" vehicle, but windshield wipers had to be replaced by them a couple of days later. Chip in the windshield was not fixed and I had to put new tires on the truck because the back ones were too far gone. They said they were fine but Goodyear did a test of them and said they were okay on the front but the back ones should never have been passed. Tried to get them to help me for over a week an a half with no resolve. I just wanted to see the report that they did all the inspections and that the vehicle was "Certified". They finally called me after me calling them for two days straight and said they would run it back through the certification process but I am leaving town in a day and don't have the time to get it done before I leave. There was an aftermarket blue tooth device installed but no manual and all it did was blink a blue light all the time and they were not able to help me figure it out, so I just disconnected it. They were really helpful when trying to sell the vehicle but when it came to "EVERYTHING" else they just didn't care. I will never buy a vehicle from them or any other Lee Automotive Dealership and I have bought several in the past. More
Great place for graduates I financed my first car through Lee Automotive and they were incredibly patient and understanding with me throughout the entire process. The staff is I financed my first car through Lee Automotive and they were incredibly patient and understanding with me throughout the entire process. The staff is respectful and are very down to earth. They also offer flexible programs for graduates which has allowed me to get a reliable car with low mileage and I highly recommend them to anyone out of high school or college who is looking for a nice, reliable car without breaking the bank. More
My wife's birthday present Larry Campbell and the staff at Niceville not only helped us, but gave my wife and I a good education on the Mazda my wife chose. We had great service Larry Campbell and the staff at Niceville not only helped us, but gave my wife and I a good education on the Mazda my wife chose. We had great service and would travel 60 miles again if we need to see an item they have. When you are there, ask about the No Logo Watch on the airplane!! Kudos, gentlemen, Our Best.. More
Great experience! Everyone was friendly and helpful. Larry, my salesman, took great care of me in every way. Very nice to be able to buy from a dealership right here Everyone was friendly and helpful. Larry, my salesman, took great care of me in every way. Very nice to be able to buy from a dealership right here in Niceville! More
Great customer service! Very pleased with the help that Mr.Campbell and Mr. Kramer provided in helping us find a great rate. Mr. Campbell was very helpful without acting lik Very pleased with the help that Mr.Campbell and Mr. Kramer provided in helping us find a great rate. Mr. Campbell was very helpful without acting like a "shark". More
Love my new car! I saw a car that I loved online and the next day I went to look at it when my salesman, Larry Campbell, came right outside to greet me. He was very fr I saw a car that I loved online and the next day I went to look at it when my salesman, Larry Campbell, came right outside to greet me. He was very friendly and answered all of my questions about the car. Overall, I had a great experience buying my first car and rate this dealership as excellent. More