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Step One GMC Cadillac Fort Walton Beach - Service Center
Fort Walton Beach, FL
23 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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23 Reviews of Step One GMC Cadillac Fort Walton Beach - Service Center
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June 16, 2020
Service was super helpful and accommodated all of my needs. Jared went above and beyond to make sure I had a great experience. Thanks for all of the help everyone. I will be back! needs. Jared went above and beyond to make sure I had a great experience. Thanks for all of the help everyone. I will be back! More
by Marymadison
Employees Worked With
May 04, 2019
Known Issues prior to sale I purchased a 2016 GMC Canyon (the most expensive vehicle I have ever purchased) only to learn shortly afterwards there were transmission issues. The I purchased a 2016 GMC Canyon (the most expensive vehicle I have ever purchased) only to learn shortly afterwards there were transmission issues. These issues had been documented with GMC by many others and the dealer knew about these complaints but did not divulged that to me prior to sale. I took the truck in three times to get the transmission problems corrected but they were unable. Fort Walton Beach GMC stated that GMC did not have a fix but was working on it. I contacted GMC but they refused to do anything as Fort Walton Beach GMC did not report any issues with my transmission. (Carcomplaint.com shows many complaints). So, now I'm stuck with an expensive defective truck. Sadly, I won't buy another GMC nor will I ever do business with Fort Walton Beach GMC. More
by DanT
Employees Worked With
service department
December 02, 2016
Very Helpful and Timely repairs I took my vehicle here for an inspection. The service center staff was very helpful and my service was accomplished in a timely manner. I even had an I took my vehicle here for an inspection. The service center staff was very helpful and my service was accomplished in a timely manner. I even had an opportunity to speak with sales staff who also were very helpful! Overall a very pleasant and trustworthy place. More
by MissMegan
Employees Worked With
Mickey, Brett, John
