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Step One GMC Cadillac Fort Walton Beach
Fort Walton Beach, FL
113 Reviews
Thank you for visiting us at Step One GMC Cadillac Fort Walton Beach, your certified GMC and Cadillac dealer serving drivers throughout Ft. Walton, Pensacola, Destin and the surrounding areas. At our dealership, you'll find an extensive selection of GMC and Cadillac vehicles for sale at the best prices anywhere in the Ft. Walton area, we guarantee it! How can we be so sure? Because we use cutting edge technology to price our cars based on factors like market supply, aging and consumer buying patterns. That gives us an advantage over our competition and gives you the best prices on the new vehicles you want. Compare our prices to the competition and see for yourself. We call it our Dare to Compare pledge. And it is something we offer at every Step One Automotive Group location.
We also offer a great selection of pre-owned vehicles in every price range from pre-auction specials, to luxury pre-owned and certified. Every vehicle goes through our rigorous 120 point inspection - and only then can qualify as Step One Certified - so you can drive off the lot with confidence.
We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. With access to dozens of lenders who deal with all type of credit, the professional finance team at Step One Automotive Group can sometimes secure you a better rate than you can get from your credit union or bank.
We offer special programs for college graduates, military and first responders and APR and lease programs that will save you thousands of dollars on your purchase. Ask your Certified sales consultant for information on these programs and our weekly specials and discounts.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Step One GMC Cadillac Fort Walton Beach today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (850) 659-6876.
Ask about our Military and First Responder Rewards Program:
- Double the military rebate - to $1000
- Next day service for all military and first responders
- 10% discount on all service and parts
- Pick up and delivery to the local bases as needed
- 2 years free maintenance with every vehicle purchase
- Get $100 when you refer a friend or neighbor and they purchase a vehicle
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 113 reviews
September 16, 2020
9/8/20: Just purchased a new 2020 Envision from Buick of Fort Walton, yesterday. Great experience for both my wife and I. Everyone worked really hard to provide awesome customer service. Special thanks to J Fort Walton, yesterday. Great experience for both my wife and I. Everyone worked really hard to provide awesome customer service. Special thanks to Jason (our salesman) and Junior (his manager) for getting our deal done, in a timely manner. I would certainly buy from them again and recommend that you give them an opportunity, as well. Update 10/2/20: We noticed a small defect with the vehicle once we returned to our home, on September 8th. We contacted Jason and he put us in touch with David P. from the dealership’s service group. David immediately scheduled an appointment and the defect was completely resolved, to our satisfaction. Great customer support provided by all. Thank you! More
by leblanr
Employees Worked With
Other Employees :
Jason Burnett, Christian Schreiber
September 09, 2020
George Lisciotti was very helpful and kind! His professionalism and radiant personality made purchasing my vehicle a joy and a pleasure. I would recommend this dealership to anyone. professionalism and radiant personality made purchasing my vehicle a joy and a pleasure. I would recommend this dealership to anyone. More
by Dylan J
Employees Worked With
George Lisciotti
August 31, 2020
Two of the worst experiences ever when bringing a vehicle in for service. Staff unaware of what is going on. Handed the wrong paperwork for signature. I was going in for 60,000 mile service and a replacement in for service. Staff unaware of what is going on. Handed the wrong paperwork for signature. I was going in for 60,000 mile service and a replacement part and repair of a tire sensor.Asked for a quote for the tire sensor repair and was not given one until after the other work was done and I had an invoice to check out. Now instead of one tire sensor not working all four are not working and I was told that is normal. Charged me an hour and a half labor to program 2 key fobs I was told originally that the key fobs and replacement parts could be done the same day however that was not possible so I had to make a second trip.I was told the servicing would take three hours instead it took over five and all four sensors were broken when I left. Extremely disappointing More
by puppydoc
Employees Worked With
Josh
August 30, 2020
Went there to look at and test drive a used Lexus in June. Was not ready to make a purchase just yet.. the gentleman I was supposed to meet with was not there.. George walked out the door and offered to June. Was not ready to make a purchase just yet.. the gentleman I was supposed to meet with was not there.. George walked out the door and offered to help us. Needless to say, George was super awesome in assisting us and I drove the vehicle home that evening!! The dealership was extremely busy so it took longer than normal to workout all of the details... and in looking back, I am glad it took longer!! George and I visited for the afternoon, shared a lot of conversations, stories, laughs and even a few tears (sharing about our furbabies). I made a new friend that day and will forever cherish our time together!! LOVE my new (used) Lexus and my newfound friendship with George!!! More
by sdmay.2012
Employees Worked With
George Lisciotti
August 10, 2020
Jason's customer relation skills were spot on!! He made the car buying process much more palatable than any other experience I have ever had. the car buying process much more palatable than any other experience I have ever had. More
by Angie
July 30, 2020
From start to finish, excellent service! The dreaded Finance Manager, worked out our deal with flying colors! I didn't cry once! LOL! Jason passed his knowledge of the vehicles onto us helping our decis Finance Manager, worked out our deal with flying colors! I didn't cry once! LOL! Jason passed his knowledge of the vehicles onto us helping our decision to purchase the right vehicle! Great dealership! Thank you! John B. More
by JayBee
Employees Worked With
Jason Burnett
July 18, 2020
Absolutely the worst dealership I’ve ever experienced. Buyer BEWARE! Worst sales and management team we have e ever dealt with. Frauds!! Also be careful telling the truth about them they will threaten you Buyer BEWARE! Worst sales and management team we have e ever dealt with. Frauds!! Also be careful telling the truth about them they will threaten you and make false reviews for themselves afterwards. More
by Southerncharm
Employees Worked With
Jarred Johnson also called my husband at MIDNIGHT telling him to have me take my review down. We have proof of tons of stuff regarding this company and business. , Mike Silver
July 08, 2020
Very helpful in explanation on contract. Positive person to do business with. Easy person to reach out to and handle business promptly. Jason was very helpful. to do business with. Easy person to reach out to and handle business promptly. Jason was very helpful. More
by Ttrotter_72@yahoo.com
Employees Worked With
Jason Burnett
June 27, 2020
Justin was awesome! Had the car I wanted to look at pulled up close to the building before I got there! Would definitely buy from him again! pulled up close to the building before I got there! Would definitely buy from him again! More
by Jobouss
Employees Worked With
