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Step One GMC Cadillac Fort Walton Beach
Fort Walton Beach, FL
114 Reviews
Thank you for visiting us at Step One GMC Cadillac Fort Walton Beach, your certified GMC and Cadillac dealer serving drivers throughout Ft. Walton, Pensacola, Destin and the surrounding areas. At our dealership, you'll find an extensive selection of GMC and Cadillac vehicles for sale at the best prices anywhere in the Ft. Walton area, we guarantee it! How can we be so sure? Because we use cutting edge technology to price our cars based on factors like market supply, aging and consumer buying patterns. That gives us an advantage over our competition and gives you the best prices on the new vehicles you want. Compare our prices to the competition and see for yourself. We call it our Dare to Compare pledge. And it is something we offer at every Step One Automotive Group location.
We also offer a great selection of pre-owned vehicles in every price range from pre-auction specials, to luxury pre-owned and certified. Every vehicle goes through our rigorous 120 point inspection - and only then can qualify as Step One Certified - so you can drive off the lot with confidence.
We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. With access to dozens of lenders who deal with all type of credit, the professional finance team at Step One Automotive Group can sometimes secure you a better rate than you can get from your credit union or bank.
We offer special programs for college graduates, military and first responders and APR and lease programs that will save you thousands of dollars on your purchase. Ask your Certified sales consultant for information on these programs and our weekly specials and discounts.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Step One GMC Cadillac Fort Walton Beach today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (850) 659-6876.
Ask about our Military and First Responder Rewards Program:
- Double the military rebate - to $1000
- Next day service for all military and first responders
- 10% discount on all service and parts
- Pick up and delivery to the local bases as needed
- 2 years free maintenance with every vehicle purchase
- Get $100 when you refer a friend or neighbor and they purchase a vehicle
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 114 reviews
April 09, 2022
As a long time customer, David Prinzel, Customer Care Manager, always exceeds my expectations. His service knowledge and customer care definitely earns him a top rating. He is definitely a valued asse Manager, always exceeds my expectations. His service knowledge and customer care definitely earns him a top rating. He is definitely a valued asset to Step One Automative Group. More
by Charles A.
March 28, 2022
This dealership was deceiving about a warranty I bought, it was not properly explained, I would never bought a warranty like the one sold me because I was misled, the service department did an excellent job it was not properly explained, I would never bought a warranty like the one sold me because I was misled, the service department did an excellent job, especially the service manager Josh, but I probably won’t buy another car because of the deception. More
by Wwlee50
Employees Worked With
Josh
March 12, 2022
Trey Hill provided outstanding customer service! Very nice friendly honest and trustworthy made for a very pleasant buying experience. I highly recommend you see Trey for your vehicle needs. Very nice friendly honest and trustworthy made for a very pleasant buying experience. I highly recommend you see Trey for your vehicle needs. More
by Vman2
Employees Worked With
March 11, 2022
Be wary of the 5000 dollar for locals, 10000 non-local markup. "supply and demand" Poor business practice. Just because "everyone is doing it" Doesn't mean you have to. markup. "supply and demand" Poor business practice. Just because "everyone is doing it" Doesn't mean you have to. More
by localtryingtosupportbusiness
Employees Worked With
February 15, 2022
We initially found the vehicle we wanted on CarGurus and it was located at Buick GMC Fort Walton Beach. We had never been to this dealership before because we live in Molino, Florida, approximately 1.5 hour it was located at Buick GMC Fort Walton Beach. We had never been to this dealership before because we live in Molino, Florida, approximately 1.5 hours away and had been purchasing vehicles locally in Pensacola. That all changed with the customer service we received from our Sales Consultant, Latoya Thompson to the Sales Manager Junior Johnson, and finally with the culmination of the Finance Manager, Becky Carr. We will make the three hour round trip drive for any of of future vehicle purchases as well as any service needs our vehicles might require. All dealerships need to emulate their customer service methodologies ensuring 100% customer satisfaction. More
by Bowtie Owner
