
Step One Ford Crestview
Crestview, FL
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The service was great! My battery quit working on a Friday afternoon. The guys at Hub City Ford service center fit my car in to their schedule. I didn't have to wait very lo My battery quit working on a Friday afternoon. The guys at Hub City Ford service center fit my car in to their schedule. I didn't have to wait very long. Everyone was friendly. I was back on the road very quickly. More
Outstanding Service Quick, right to the point and no pressure!! Wonderful customer service and greeted upon arrival. Would recommend to all for hassle free experience. Quick, right to the point and no pressure!! Wonderful customer service and greeted upon arrival. Would recommend to all for hassle free experience. Top notch! More
New 2015 King Ranch Ford 150 My Experience was very good. Mark did a great job showing some of the new features to the vehicle. He was very friendly and funny. My Experience was very good. Mark did a great job showing some of the new features to the vehicle. He was very friendly and funny. More
Easiest experience I've ever had I just moved here March 1st from Illinois. The dealership I had purchased my vehicle from back home was an absolute nightmare. I brought my vehicle up I just moved here March 1st from Illinois. The dealership I had purchased my vehicle from back home was an absolute nightmare. I brought my vehicle up to this dealership trying to get help for a problem my previous location refused to help me with. I had bought the truck (cash, I might add) back in October. The day we drove the truck home, the driver side visor snapped and remained down. Shortly after, the passenger side visor did the same. I had to fight the dealership to get them replaced. In FEBRUARY, I finally received the visors but was told to install them myself. I brought my truck up here to the Crestview location for help. Not only did they install them that same day, but were the most friendly guys I've ever met in an environment that deals with sales. Trey Simmons and Vann Thomas are the reason that I will be doing business here from now on and the reason I will surely recommend this dealership from now on. More
Great service I went in for a oil change it was so different from the last time I took my car in for service. Trey was very friendly and helpful Good job! I went in for a oil change it was so different from the last time I took my car in for service. Trey was very friendly and helpful Good job! More
Extremely Satisfied I only had limited dealings with the service department prior to my new vehicle purchase and am extremely please with this experience. Mark and Sonic I only had limited dealings with the service department prior to my new vehicle purchase and am extremely please with this experience. Mark and Sonic were attentive to my needs and able to work my requirements into the sale. My satisfaction was a priority to them and they have earned my future business. I plan to purchase another new vehicle later this year and Hub City Ford will be my first stop. More
Service Department. The service was excellent just a little lack of comunication between the mechanic and Trey Simmons, but I' m well pleased with the service I had wit The service was excellent just a little lack of comunication between the mechanic and Trey Simmons, but I' m well pleased with the service I had with the service department. More
Great service Lewis and Trey were very helpful and friendly. It as the best experience I have had at Hub City in awhile. Good job gentlemen, keep up the good work. Lewis and Trey were very helpful and friendly. It as the best experience I have had at Hub City in awhile. Good job gentlemen, keep up the good work. More
Outstanding Parts Department I do my own service work, and I own a varity of Ford vehicles. Over the past several years I have relied on the Hub City Ford parts department to cha I do my own service work, and I own a varity of Ford vehicles. Over the past several years I have relied on the Hub City Ford parts department to chase down some not-so-common parts, and they have always come through for me. Their prices are very competive considering the high quality. The guys behind the counter are very patient, knowledgeable, courteous, and helpful in finding exactly what I need. More
VERY PLEASED!!!!! Very pleased with the service department. They explained everything that needed to be done and if it didn't need fixed they didn't try to sell me on i Very pleased with the service department. They explained everything that needed to be done and if it didn't need fixed they didn't try to sell me on it. Being a female walking into a service department you tend to feel like an easy target for them to make money. I never felt that way here, it was nice to know they weren't just trying to get my money. Good customer service is hard to find anymore...Thank you More