Step One Ford Crestview

It is nice to do business with someone who wants to earn the sale instead of expecting your patronage. Sam provides no pressure, informative help with professionalism. the sale instead of expecting your patronage. Sam provides no pressure, informative help with professionalism. More

Jennifer in service was great to work with. Very attentive to our needs. We were traveling and she worked with the technician to get our car done. attentive to our needs. We were traveling and she worked with the technician to get our car done. More

Great service. Honest diesel mechanic. Told me there wasn't a problem with my truck, topped off the radiator fluid, told me what to look for and sent me on my way without charge. Would definitely recom wasn't a problem with my truck, topped off the radiator fluid, told me what to look for and sent me on my way without charge. Would definitely recommend. Bruce is highly experienced diesel engine mechanic. More

I spoke with several sales and management personnel. They were all knowledgeable and curious. Thank you Rickey for helping me the right car for me. ;0) They were all knowledgeable and curious. Thank you Rickey for helping me the right car for me. ;0) More

Fort Walton Ford is closer to where I live but I take my cars to Creastview Ford due to great customer service we receive each time! Friendly and efficient!!!! cars to Creastview Ford due to great customer service we receive each time! Friendly and efficient!!!! More

It was a very good experience. Marcus Malloy was a great salesman, help you any way possible to look at all different vehicles that might be interested in. I feel the supervisor has worked well with me and salesman, help you any way possible to look at all different vehicles that might be interested in. I feel the supervisor has worked well with me and I got a good deal on my part. More

2019 Explorer sleep mode problem Had car in for same problem at another dealer last month. They couldn’t find problem. Crestview Ford Tech took time to trouble shoot problem and foun Had car in for same problem at another dealer last month. They couldn’t find problem. Crestview Ford Tech took time to trouble shoot problem and found cause of trouble and made appropriate repair. I am extremely please with Crestview Ford,s service and staff. More

Horrible service!!! People need to stay away from the Disappointed with their horrible service!!! I had been a loyal customer since 2014 and bought two Ford cars. It was my #1 place to get my cars done. I Disappointed with their horrible service!!! I had been a loyal customer since 2014 and bought two Ford cars. It was my #1 place to get my cars done. I remembered when service was great prior to 2018 but not now!!! Dishonesty and not keeping their word. Looking elsewhere for my next vehicle. More

We were stranded on a Friday afternoon and the Service Manager,Jennifer, and parts person chased down our part and fixed us up! Even though we are from out of town they treated us like a long time custome Manager,Jennifer, and parts person chased down our part and fixed us up! Even though we are from out of town they treated us like a long time customer. More

Purchased as used 2016 Honda Pilot without any drama. Our salesman, James McConnell was easy to deal with and down to earth. We definitely recommend James and this dealer. salesman, James McConnell was easy to deal with and down to earth. We definitely recommend James and this dealer. More