Step One Ford Crestview

Service Department is great Met time frame promissed and were even faster than I was told it would be. I would rather travel here tan go into Pensacola. I will be back... Met time frame promissed and were even faster than I was told it would be. I would rather travel here tan go into Pensacola. I will be back... More

Love having Saturday service hours available, was in and out in 45 minutes. Professional and courteous staff, efficient service technicians. Recommend Crestview Ford to all. out in 45 minutes. Professional and courteous staff, efficient service technicians. Recommend Crestview Ford to all. More

Salesman was wonderful and finance team was great. Salesman went out of his way to go to their other sales location to get the vehicle we were wanting to test drive. Made the process so much easier fo Salesman went out of his way to go to their other sales location to get the vehicle we were wanting to test drive. Made the process so much easier for us. More

My truck broke down while traveling through the area. I contacted Jennifer at Crestview Ford and she got me in right away. The diagnostics and repairs were performed quickly, professionally, and at a fair contacted Jennifer at Crestview Ford and she got me in right away. The diagnostics and repairs were performed quickly, professionally, and at a fair price. I was very pleased with the service provided. More

Sales person Ricky Whitfield excellent. Very competent young man. I received an excellent deal. All staff very friendly. Worth your time to checkout the dealership if in the market for Ford transportat young man. I received an excellent deal. All staff very friendly. Worth your time to checkout the dealership if in the market for Ford transportation. More

Had a nice experience. Terry Lewis was very helpful and straight forward. The whole process took some time, but we are happy I will recommend straight forward. The whole process took some time, but we are happy I will recommend More

I have been to Ford dealerships all across the USA and the Crestview service department was one of the best I have visited. The only thing that would of made it the best would had been a wash and vacuum, the Crestview service department was one of the best I have visited. The only thing that would of made it the best would had been a wash and vacuum, lol 😂 Austin was amazing with his knowledge of Fords he has great customer service skills. He was straight up and honest with me about the wait time and communicated with me minor issues I could address then or later. As long as I am in crestview I will be bringing my truck to this location. Thank you Austin for being a awesome service advisor!! More

The technician was Outstanding and did great work. He didn’t complete work that wasn’t needed but did fix the issue. Thanks! Will return. didn’t complete work that wasn’t needed but did fix the issue. Thanks! Will return. More

This time the service department employee went over the results of the inspections on my vehicle which I was very satisfied, until I was told my Ford Credit was not accepted at this Ford dealership, what results of the inspections on my vehicle which I was very satisfied, until I was told my Ford Credit was not accepted at this Ford dealership, what is the problem??? More

First time there for service for my new truck. Very easy and enjoyable experience. I’m hope it continues to be this way. nice people in service department. and enjoyable experience. I’m hope it continues to be this way. nice people in service department. More