
Step One Ford Crestview
Crestview, FL
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Salesman was wonderful and finance team was great. Salesman went out of his way to go to their other sales location to get the vehicle we were wanting to test drive. Made the process so much easier fo Salesman went out of his way to go to their other sales location to get the vehicle we were wanting to test drive. Made the process so much easier for us. More
My truck broke down while traveling through the area. I contacted Jennifer at Crestview Ford and she got me in right away. The diagnostics and repairs were performed quickly, professionally, and at a fair contacted Jennifer at Crestview Ford and she got me in right away. The diagnostics and repairs were performed quickly, professionally, and at a fair price. I was very pleased with the service provided. More
Sales person Ricky Whitfield excellent. Very competent young man. I received an excellent deal. All staff very friendly. Worth your time to checkout the dealership if in the market for Ford transportat young man. I received an excellent deal. All staff very friendly. Worth your time to checkout the dealership if in the market for Ford transportation. More
I have been to Ford dealerships all across the USA and the Crestview service department was one of the best I have visited. The only thing that would of made it the best would had been a wash and vacuum, the Crestview service department was one of the best I have visited. The only thing that would of made it the best would had been a wash and vacuum, lol 😂 Austin was amazing with his knowledge of Fords he has great customer service skills. He was straight up and honest with me about the wait time and communicated with me minor issues I could address then or later. As long as I am in crestview I will be bringing my truck to this location. Thank you Austin for being a awesome service advisor!! More
This time the service department employee went over the results of the inspections on my vehicle which I was very satisfied, until I was told my Ford Credit was not accepted at this Ford dealership, what results of the inspections on my vehicle which I was very satisfied, until I was told my Ford Credit was not accepted at this Ford dealership, what is the problem??? More
First time there for service for my new truck. Very easy and enjoyable experience. I’m hope it continues to be this way. nice people in service department. and enjoyable experience. I’m hope it continues to be this way. nice people in service department. More
It is nice to do business with someone who wants to earn the sale instead of expecting your patronage. Sam provides no pressure, informative help with professionalism. the sale instead of expecting your patronage. Sam provides no pressure, informative help with professionalism. More
Jennifer in service was great to work with. Very attentive to our needs. We were traveling and she worked with the technician to get our car done. attentive to our needs. We were traveling and she worked with the technician to get our car done. More