Step One Ford Crestview

Fiesta ST Repairs This trip to have a 2017 Fiesta ST repaired was to actually fix an issue that was induced by a previous repair from a different Ford repair center. S This trip to have a 2017 Fiesta ST repaired was to actually fix an issue that was induced by a previous repair from a different Ford repair center. Since the dash had been replaced, the issue that developed was regarding pressing on the break pedal when slowing down or while the car was in motion. From a standstill, the brake light works as it is supposed to. When the vehicle is in motion, it does not. This apparently wasn't clearly conveyed to the repair mechanics, since after three days of the car being in the shop, they did not observe it and the issue was not repaired. Only after physically showing them while the car was in motion did the problem make sense. I don't fault them for this. But the problem still exists. We'll attempt again, as their responsiveness to communicate was really great. So I'll fault my own communication skills. The other minor issues with the car were in fact repaired so happy with that. Overall, a decent experience, but the one issue that really is a big safety issue is still outstanding and will take another trip to fix. More

I was very pleased with my first visit to this dealership. Quick, courteous, and helpful service guys!! Will return for future needs. I previously went to Fort Walton Ford Dealership and I walke dealership. Quick, courteous, and helpful service guys!! Will return for future needs. I previously went to Fort Walton Ford Dealership and I walked out as they were very rude and seemed like they didn't care if I was a customer or not. More

Poor service Never returned calls and took to long to fix. Had to wait to long to be told what was wrong with the car the day we brought it in. Never returned calls and took to long to fix. Had to wait to long to be told what was wrong with the car the day we brought it in. More

Excellent service. I got my brake problems resolved by the Ford Dealership in Crestview Florida. Service completed just in time for a long trip. I can now confidently take my vacation. the Ford Dealership in Crestview Florida. Service completed just in time for a long trip. I can now confidently take my vacation. More

Like the way appointments are set up. When I arrived for the appointment a very courteous young man came out to meet and great me. They were all very courteous and helpful in the service area. Thanks Crestv the appointment a very courteous young man came out to meet and great me. They were all very courteous and helpful in the service area. Thanks Crestview Ford. More

I was pleased with my appt for oil change at Ford Crestview. They were fast and efficient. My husband says the price was higher than last year though. And the air freshener used in the office is over Crestview. They were fast and efficient. My husband says the price was higher than last year though. And the air freshener used in the office is overpowering. More

This service department goes above and beyond to meet all my service needs. They are very knowledgeable in the services they provide,and always strive to meet my needs. my service needs. They are very knowledgeable in the services they provide,and always strive to meet my needs. More

My visit went exactly as planned. The requested service was provided without delay or service up-selling. I have been here before and have never been disappointed. was provided without delay or service up-selling. I have been here before and have never been disappointed. More

I was very pleased with my experience at Crestview Ford dealership, when I purchased my new Transit cargo van 250. They had the vehicle I needed with the proper equipment, and the price was reasonable. Th dealership, when I purchased my new Transit cargo van 250. They had the vehicle I needed with the proper equipment, and the price was reasonable. Throughout the process, I faced very professional staff members, who treated me courteously, without the hard sell approach! I would recommend Crestview Ford without any reservations! Thankyou! Tom Paccone More

Southern comfort Open and friendly they were willing and patient with my concerns questions and at times my attitude. I wouldn’t hesitate to recommend this place. Open and friendly they were willing and patient with my concerns questions and at times my attitude. I wouldn’t hesitate to recommend this place. More