
Step One Ford Crestview
Crestview, FL
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Frank was very professional, right to the point and explained everything that needed to get done for my truck. I told him I needed to reschedule the maintenance, and he was very accommodating. I felt n explained everything that needed to get done for my truck. I told him I needed to reschedule the maintenance, and he was very accommodating. I felt no pressure to get it done right away because the way he explained it dictated it's amount of urgency. More
Can not speak to service because an hour after my oil change appointment my car had not been touched, so I left. Service writer said my appointment was to see him not to get car worked on. What? When I m change appointment my car had not been touched, so I left. Service writer said my appointment was to see him not to get car worked on. What? When I made the appointment to wait on an oil change? Have been with this dealer for a few years but no more. Customer service is my number one reason to do business. I own 7 Fords, I'll change oil on them myself More
Everything was great as usual! They took great care of my car! We always go to the dealerships for our car! In and out in hour and they were super busy! car! We always go to the dealerships for our car! In and out in hour and they were super busy! More
My husband and I had, hands down, the best car buying experience with Mike Skinner at Ford Crestview. He was very knowledgeable and transparent without being pushy in least. Very rare! I was dreading go experience with Mike Skinner at Ford Crestview. He was very knowledgeable and transparent without being pushy in least. Very rare! I was dreading going to a dealership but we left grinning from ear to ear bc we got a sweet Ford Explorer with no hassle at a fair price. It was a win-win for everyone. I am loving my new car. Thank you Mike, for being so kind to us! More
Our salesperson Rickey was great! Finance manager was also great! Thank you! Our son had some really big smiles! Will keep in mind for future purchases also great! Thank you! Our son had some really big smiles! Will keep in mind for future purchases More
I always have a good experience when I bring my truck to them. Frank was professional and was professional. The whole staff were all professional them. Frank was professional and was professional. The whole staff were all professional More
Good service nice people service took awhile even with appointment but the service was good I don't like this review because it requires you to meet a certain number of words appointment but the service was good I don't like this review because it requires you to meet a certain number of words More
Fast friendly service, explained service to be done and what was found during the servicing process. The minimum 25 word requirement is a bit excessive. what was found during the servicing process. The minimum 25 word requirement is a bit excessive. More
great overall experience. Would recommend this dealership to anyone. MIKE Skinner made the buying experience pleasant. Final paperwork was quick and easy. Quick followup by Mike Skinner to anyone. MIKE Skinner made the buying experience pleasant. Final paperwork was quick and easy. Quick followup by Mike Skinner More