Step One Ford Crestview

Service provided meant needs. My service provider was named frank and he was excellent. Kelly was very nice and provided a loaner vehicle for my use. named frank and he was excellent. Kelly was very nice and provided a loaner vehicle for my use. More

From scheduling my service appointment to picking up my car, Justin went above and beyond everything expected to take care of me and my vehicle. Great customer service and friendliness. Very professional. car, Justin went above and beyond everything expected to take care of me and my vehicle. Great customer service and friendliness. Very professional. Thank you for taking great care of me and looking forward to working with you again in the future ( hopefully just regular scheduled maintenance next time). More

Pleasurable experience.Great staff. Chan sent a video. Pleasurable experience. Great staff. Chan sent a video. John took good care of us and we were only there a couple hours. I Would recomend Pleasurable experience. Great staff. Chan sent a video. John took good care of us and we were only there a couple hours. I Would recomend More

Past experiences with car dealers rated right up there with going to the dentist, not my favorite thing to do. Ford Crestview was different. I felt no pressure to "make a deal" right now. My sales rep M with going to the dentist, not my favorite thing to do. Ford Crestview was different. I felt no pressure to "make a deal" right now. My sales rep Mike Skinner was friendly, very knowledgeable, answered all my questions, treated me with respect, and I felt good about the overall car buying experience. More

My service writer, Jacob, was phenomenal! The car was in an out in a timely fashion and I was updated on everything that was going on while it was in your shop. 10 out of 10 rating! an out in a timely fashion and I was updated on everything that was going on while it was in your shop. 10 out of 10 rating! More

Thanks to our salesman, Mr. John, as well as the sales manager & finance lady. Really appreciate the straight-forward, “no frills” professionalism. Good truck-buying experience overall. manager & finance lady. Really appreciate the straight-forward, “no frills” professionalism. Good truck-buying experience overall. More

Jacob was fantastic to help me out while I was traveling from out of town and in need of assistance with a broken turn signal from out of town and in need of assistance with a broken turn signal More

Very well pleased with the service I received in purchasing a new vehicle. Service was excellent and the staff which worked with me were AWESOME purchasing a new vehicle. Service was excellent and the staff which worked with me were AWESOME More

Great service experience. Started at schedule time and completed work in the time frame they gave me. The service advisor was very helpful and pleasant. completed work in the time frame they gave me. The service advisor was very helpful and pleasant. More

The worst experience with a Ford service department in 20 years of owning a Ford. Service department is a joke. Rude, unapologetic, and poor communication. All around zero! years of owning a Ford. Service department is a joke. Rude, unapologetic, and poor communication. All around zero! More