Step One Ford Crestview

The process for buying this Ford Fusion was smooth and fast, couldn't of had better friendlier helpful awesome service, thanks Jessica and Gary! Appreciate it! fast, couldn't of had better friendlier helpful awesome service, thanks Jessica and Gary! Appreciate it! More

Excellent and Attentive Service. I drove away from a Service Appt at Gary Smith and drove to Crestview. I waited for :15mins and then left. Service Appt at Gary Smith and drove to Crestview. I waited for :15mins and then left. More

I am 76 years old and I have purchased quite a few new cars in my life, my experience at Ford Crestview was probably the best I’ve ever had buying a new vehicle. Both Jessica and Marla bent over backwards cars in my life, my experience at Ford Crestview was probably the best I’ve ever had buying a new vehicle. Both Jessica and Marla bent over backwards to help me and make sure I was completely satisfied, I will highly recommend More

This was our most pleasant car buying experience! Erika was friendly, and not pushy! Financing was also smooth. Would recommend this place to a friend, for sure! was friendly, and not pushy! Financing was also smooth. Would recommend this place to a friend, for sure! More

Did really good. In on time and explained all work done. The rep was courteous and everyone was so nice. I will be back next time The rep was courteous and everyone was so nice. I will be back next time More

I made an appointment online to schedule some maintenance on my SUV and brought my car in early the day of, on my way to work. I was promptly greeted by Justin and quickly dropped off my car for service. The on my SUV and brought my car in early the day of, on my way to work. I was promptly greeted by Justin and quickly dropped off my car for service. They were able to get my car in earlier than my scheduled time. I appreciate the friendly, quick, and quality customer and car service I receive when visiting this location. More

Andrew was extremely helpful, informative, and Andrew was extremely helpful, informative, and considerate of my busy schedule when helping me find my perfect suv. He worked with me to accommodate Andrew was extremely helpful, informative, and considerate of my busy schedule when helping me find my perfect suv. He worked with me to accommodate all my needs and wants and I left satisfied with my purchase. More

Horrible, absolute worst experience of my life with service department. They misinform, never call back, hardly ever answer calls and outright lie. I had to get a Ford service rep involved because of h service department. They misinform, never call back, hardly ever answer calls and outright lie. I had to get a Ford service rep involved because of how bad this dealership is. I will never ever, ever go back to Ford Crestview for any reason and exactly why I purchased 3 Ford Escapes from another dealer in the past 5 years. Reviews show good for buying but I can tell you go someplace else for service. More

Mike and the Step One team were very professional and very helpful. They made the car buying process very easy and stress free. Thanks for all of the help! very helpful. They made the car buying process very easy and stress free. Thanks for all of the help! More

I have purchased more than 10 new vehicles and this purchase was the best experience I have had. Jessica was very knowledgeable and low pressure, and made the experience very fun and low stress. purchase was the best experience I have had. Jessica was very knowledgeable and low pressure, and made the experience very fun and low stress. More