Step One Ford Crestview

Very good experience Mr Skinner was very helpful in getting us the car we wanted for the payment we needed very professional and personable staff getting us the car we wanted for the payment we needed very professional and personable staff More

We worked with Mike (sales) and Gary (F&I) and they were both helpful, personable, respectful. Mike was awesome to work with and Gary was good too. My biggest complaint is that when I was to be added to my both helpful, personable, respectful. Mike was awesome to work with and Gary was good too. My biggest complaint is that when I was to be added to my wife's PAL they did a hard credit pull and they did not need to do that according to our Credit Union. More

Friendly knowledgeable staff very professional. I just went in for oil change and left with oil change, new filter, and new lug nuts. but what can you need if you need them, you need them went in for oil change and left with oil change, new filter, and new lug nuts. but what can you need if you need them, you need them More

Even during hurricane Sally the dealership was taking cars in. The dealership contacted me when they had to close, and if I wanted to get my car and take it home, or leave it there. Great gesture, onc cars in. The dealership contacted me when they had to close, and if I wanted to get my car and take it home, or leave it there. Great gesture, once the car was fixed, they called me immediately. Very good job. More

Brought vehicle in for service, sat 1st time a week, the 2nd 3 weeks. no calls on updates. When I called I would be told, "let me check with mechanic and I'll call you back today" no call back every time. N 2nd 3 weeks. no calls on updates. When I called I would be told, "let me check with mechanic and I'll call you back today" no call back every time. Nothing was done but still have the problem. I kept getting it could be this or it could be that each time I would be quoted an astronomical amount. I finally just said f-it. Was charged $140 each time. I am now going to try and get rid of vehicle. I was a lifelong Ford enthusiast, but this experience disgusted me so, I will not buy another Ford again. xxxx this was so bad I almost took it to Gary Smith Ford, but decided against it since they are no better. More

My service technician Jacob Simmons was very professional and courteous from checking in until my oil change was complete. He went over the worksheet and explained everything about my car servicing. and courteous from checking in until my oil change was complete. He went over the worksheet and explained everything about my car servicing. More

I had a service appointment at 8 am and talked to two people before the appointment yet my car sat from 8 am to 1 pm before the car was even checked in. Frustrated Ford owner again in Crestview. No signi people before the appointment yet my car sat from 8 am to 1 pm before the car was even checked in. Frustrated Ford owner again in Crestview. No significant change noticed with the advertised new management. At the end of the appointment I was notified that the prices had increased and never received answers to questions about what was done (there was a recall and the service tech didn’t know if locks were replaced or not)..He promised to call but never did. Not going back to this service location. More

Great driven sales team that goes above and beyond to get you into the car or truck of your dreams. Willing to work with every type of credit. you into the car or truck of your dreams. Willing to work with every type of credit. More

They were great friendly and great customer service they were over all great always come here and get your service done is what I recommend were over all great always come here and get your service done is what I recommend More

Easy buying service at Crestview Ford. My Sales man Mike Skinner was great! Mike was attentive to all our needs and questions.From the online pick to meeting Mike at the dealership it was a great experience Skinner was great! Mike was attentive to all our needs and questions.From the online pick to meeting Mike at the dealership it was a great experience. Got great buy for my nee 20 Mustang GT! Thanks Mike! More