Step One Chrysler Dodge Jeep Ram Crestview - Service Center

This is not the first time. But it is my last. 1. Oil This is not the first time. But it is my last. 1. Oil Change on my wifes 2009 Dodge. received the car back found that their was no windshield wiper This is not the first time. But it is my last. 1. Oil Change on my wifes 2009 Dodge. received the car back found that their was no windshield wiper fluid in the tank. Air pressure in two of the tires were 12 lbs differnt than the other two. Even Walmart can do better and 10$ Cheaper. 2. Oil Change with a couplon from the mail. Oil Change 19.99. Got the bill it was 39.00. I asked again and presented the coupon and the gentelman had an attitude and complained he had to get in the sytem to fix it. When he got done with some mumbling the bill was $36 and some change. I asked how we got from 19.99 he said the coupon dosn't cover a Hemmi. It dosn't say that on it. You all sent it to me. I only own one dodge product. Well bottom line he toke the 19.99 and added two quarts of oil at 6.95 each to the bill. So I paid the $36 plus. A manager came out when I was getting in my car. Tried to give me a free oil change. I declined. I don't want it for free. I just want to pay what I owe with out an attitude. This is not my first of second time issues over cost or a bill or just getting service for my wifes 09 Dodge. I asked what they check on a oil change and it is much less than walmart or local service stations. I don't understand how you charge more and get less service. I have gotten her car back on numerios occasion with little things wrong, low fluids, brake light out, Cap not on coolant tank, Like I said we are done. I have bought 3 vehicles through this dealer. Pluss two for my children. 7 crysler products. We have been using the Milton Florida Store and have been very happy. Our last two Crysler products were threw them. A little far for service so we will use local garages and Milton when we can work it in. Thanks for your time. More

Had to have routine service, did not have time to get car to dealership, the dealership took the time to come get my car at my work, had it serviced and bring it back to my work. They went above and beyond t to dealership, the dealership took the time to come get my car at my work, had it serviced and bring it back to my work. They went above and beyond their jobs to help me keep my Chrysler well maintained. I really appreciate that kind of service. More

They get you in and out with no stress. Answer all your questions you may have. And are a great bunch on people. They even open a little early if you are waiting in line. questions you may have. And are a great bunch on people. They even open a little early if you are waiting in line. More