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Step One Chrysler Dodge Jeep Ram Crestview - Service Center

Crestview, FL

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23 Reviews

23 Reviews of Step One Chrysler Dodge Jeep Ram Crestview - Service Center

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October 25, 2020

The WORST! Had an appointment on Sat 8AM, 2PM received a call stating she was not sure why we were scheduled and they didn’t have time to service the truck and we would need to reschedule. Another appointme More

by Samantha.daffron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
June 11, 2020

Had property stolen from inside my truck I brought my truck into the Chrysler Dodge service department for a wheel alignment. They partner with the Crestview Ford dealership for large truck a More

by RN.paramedic
Customer Service
Recommend Dealer
No
Employees Worked With
Rebecca. Service Manager
September 19, 2019

Money Hungry, rude employees. Bought a 2018 jeep renegade (brand new) a little over a year ago. Pleasant experience. Fast forward. Driving home, jeep kept coming out of cru More

by dylanbohning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Female service manager
December 12, 2017

Great service oil changes, battery problems and rattles ... all fixed and promptly. Always friendly and helpful and not just me all the people around me. always hav More

by Bakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Brooks,
October 27, 2017

Very Friendly, Knowledgeable and Helpful Service Dept I do not even have words to describe how helpful Elliott was in the Crestview Chrysler service department. My 2016 Dodge Journey needed a part that wa More

by SBain
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elliott (Service Dept) Crestview Chrysler
July 20, 2015

Is there anyone answering phones? Today, I called the dodge dealership and asked to be directed to the Service Depertment. I was on-hold for 12 minutes listening to theirs crackly musi More

by Unacceptable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
June 12, 2015

New Tires Bought new tires. They ordered wrong tires. Promised a discount on install & alignment to remedy the situation. Scheduled appointment at 10 AM for More

by jjmcdaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Names unknown
April 19, 2014

Recall There was a recall on our 2002 Jeep GrandCheroke. We also there to get an oil change. While waiting for our Jeep to be serviced we inquired about a Ne More

by Patricia T. Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Fickett
February 17, 2014

I recently moved here and my car was towed to Crestview Paint and Body in Crestview, Florida. I knew nothing about this business but it was the most horrible experience with a business I have ever experie More

by Chrysler200review
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danial Alter and Kyle Haskins
November 13, 2013

The service appointment was made at my convenience. When I arrived I was met in the service area by a friendly representative of the company. All of my prior information was at hand, there was no excessive More

by chef937
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service personnel