Step One Chevrolet
Bessemer, AL
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Alan Embry did a great job this morning he got me a nex SVU for a great price and even pay off my old car I would always go back to him he was so nice and helpful. SVU for a great price and even pay off my old car I would always go back to him he was so nice and helpful. More
I went to Bessemer Chevrolet just looking and told Henry Corley what I was looking for. He began his search , and I didn’t make it easy on him , but he hung in there till he found just what I was looking fo Corley what I was looking for. He began his search , and I didn’t make it easy on him , but he hung in there till he found just what I was looking for . Great job to Henry and the staff to make me happy and rolling in my new truck . More
They worked on my car up without my permission and messed it up even more. Their excuse is 'it was towed in so we don't know what was wrong with it. They scammed me out of $800 and gave me more issues to get it up even more. Their excuse is 'it was towed in so we don't know what was wrong with it. They scammed me out of $800 and gave me more issues to get resolved. My car runs hot,the windshield wipers don't work,the horn doesn't work,and my radio plays when it wants. One of my headlights wasn't working now both doesn't work.Don't let Jeff and his Technician fix your car. PLEASE DONT LET THESE PPL FIX YOUR CAR. THEY DONT KNOW WHAT THEY DOING. More
I saw one of their vehicles on Autotrader. Went to the lot to look at it. Lonnie Reasoner came out to see if I needed assistance. He got the key and allowed us to take a test drive. Everyone a Went to the lot to look at it. Lonnie Reasoner came out to see if I needed assistance. He got the key and allowed us to take a test drive. Everyone at the dealership was helpful and seemed friendly. Lonnie made us a good offer. I'm just not ready to buy. But I will keep them in mind for when I am looking and ready to buy a vehicle. More
was treated professional, very helpful and knowledge of product, meet one of the technicians very well trained of GM vehicles, resolved my concerns. product, meet one of the technicians very well trained of GM vehicles, resolved my concerns. More
The worst place to have body work done, wouldn't recommend this place to no one, took a maybe 2 or 3 week body work and right now going into the 3rd month, they don't keep you updated, nor return ph recommend this place to no one, took a maybe 2 or 3 week body work and right now going into the 3rd month, they don't keep you updated, nor return phone calls, really need to speak to owner and fill him in on this experience.. AVOID THIS PLACE.. More
Paged 1100.00 for Freon leak. 40 miles later same problem while leaving for vacation. Freon installed to get home. Charged 200.00 more. Lame service and excuses. Rip off while leaving for vacation. Freon installed to get home. Charged 200.00 more. Lame service and excuses. Rip off More
Service experience was okay I went to the parts dept while I was there to order a part and the man helping was nice. The next day when I went to pick up my order I was ignored an I went to the parts dept while I was there to order a part and the man helping was nice. The next day when I went to pick up my order I was ignored and had to wait about 20 minutes. I will not use the parts dept again. The man working the desk was so busy having a personal conversation with the customer in front of me that he could not be bothered to get some to help me or the other gentleman waiting. More