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Step One Chevrolet

Bessemer, AL

4.4
376 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 376 reviews

August 06, 2022

Alan Embry did a great job this morning he got me a nex SVU for a great price and even pay off my old car I would always go back to him he was so nice and helpful. More

by Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Embry
July 30, 2022

I went to Bessemer Chevrolet just looking and told Henry Corley what I was looking for. He began his search , and I didn’t make it easy on him , but he hung in there till he found just what I was looking fo More

by dtsmith725happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Purdy, Henry Corley
July 29, 2022

Mr. Henry was super helpful in the purchase of my new truck. They were very fair on their trade in evaluation. Overall great experience. More

by Jade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Henry Corley
July 25, 2022

They worked on my car up without my permission and messed it up even more. Their excuse is 'it was towed in so we don't know what was wrong with it. They scammed me out of $800 and gave me more issues to get More

by tyreunkadavis92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Pierce
July 10, 2022

Lonnie Reaser is the absolute best! The 2nd car we have bought from him. David and Greta Townsend. 🙌 More

by David & Greta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Reaser
July 04, 2022

I saw one of their vehicles on Autotrader. Went to the lot to look at it. Lonnie Reasoner came out to see if I needed assistance. He got the key and allowed us to take a test drive. Everyone a More

by frankiesbud17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Reaser
December 30, 2021

was treated professional, very helpful and knowledge of product, meet one of the technicians very well trained of GM vehicles, resolved my concerns. More

by sparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christa Sigler, Jeff Pierce, Daniel Slaten, Larry Davis, Robert Orozco
December 10, 2020

The worst place to have body work done, wouldn't recommend this place to no one, took a maybe 2 or 3 week body work and right now going into the 3rd month, they don't keep you updated, nor return ph More

by Jesse.90
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Leslie Trammel
August 29, 2020

Paged 1100.00 for Freon leak. 40 miles later same problem while leaving for vacation. Freon installed to get home. Charged 200.00 more. Lame service and excuses. Rip off More

by ewellmark1332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
Sep 08, 2020 -

Step One Chevrolet responded

From Premiere Chevrolet, we truly apologize for the inconvenience that was placed upon you while with us. Please reach out to our Service Manager, Barry Sparkman, and we will do our due diligence to rectify this for you. Thank you

December 14, 2019

Service experience was okay I went to the parts dept while I was there to order a part and the man helping was nice. The next day when I went to pick up my order I was ignored an More

by cdwest45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not see the names
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