Step One Chevrolet

Lonnie has been nothing short of AMAZING every time we’ve purchased. Going on car number 6 we’ve NEVER been disappointed. His style and family friendly spirit is contagious. Thanks for all you do to make our purchased. Going on car number 6 we’ve NEVER been disappointed. His style and family friendly spirit is contagious. Thanks for all you do to make our car buying experience flawless every time! More

On 1 -12 23 I purchased a 2018 f150 from Chevrolet of Bessemer Owned by Step one automotive group. In the negotiation of the financing I noticed an extra change I had not seen before or asked for . Perm Bessemer Owned by Step one automotive group. In the negotiation of the financing I noticed an extra change I had not seen before or asked for . Perma Plate for $1495.00. I questioned the sales rep Shirley about it and she said it was put on all cars they sell and had already been applied to the truck without my asking . I asked why if they did that it was not just calculated in the price of the vehicle and not an extra charge . She told me it was the new Step one auto policy . At this time they had already pulled my credit and I wanted the truck so I purchased it. The dealer neglected to register the warranty with permaplate and have been giving me the round around ever since January about its status I have send emails to rpollard@steponeauto.com, cferguson@steponeauto.com, rcromer@steponeauto.com, sgrayson@steponeauto.com and got no reply. I have called permaplate and they have no record of the truck or the warranty being filed . I would like confirmation that it has been filed and I can use the policy or refunded my money. More

I usually HATE buying cars, but this was a very good experience. Henry was very helpful and I walked away with a 2023 Traverse. Thanks Henry! experience. Henry was very helpful and I walked away with a 2023 Traverse. Thanks Henry! More

Great attitude very knowledgeable on the vehicles and prices. I’ve gotten all of my trucks from Herman great guy. prices. I’ve gotten all of my trucks from Herman great guy. More

They were very professional and worked hard on my behalf. They seemed to care about my business. They seemed to care about my business. More

This was by far the easiest interaction I have had at a car dealership everyone is extremely nice and helpful you honestly can feel that they are not there just to sell you a car..... you can genuinely fee car dealership everyone is extremely nice and helpful you honestly can feel that they are not there just to sell you a car..... you can genuinely feel they're there for you not for themselves More

We always come and see Henry Corley when some one in the family needs a new cat! He’s the best! family needs a new cat! He’s the best! More

Lonnie is easy to work with I am a repeat customer I would deal with him again would deal with him again More

I can’t say enough about the level of service I received today from Mr. Larry Davis and Christian Key who did the work and Ashtyn Eisenhower who set up my appointment. Everything went perfectly. I also ha today from Mr. Larry Davis and Christian Key who did the work and Ashtyn Eisenhower who set up my appointment. Everything went perfectly. I also had the chance to meet up with the salesperson who originally sold me the vehicle, Lonnie Reaser to thank him for the great experience. When I need my next new Chevy, I’m coming back! More

Henry was amazing. He asked me what I wanted and he delivered. The entire process was very pleasant. He asked me what I wanted and he delivered. The entire process was very pleasant. More