Step One Chevrolet

PANDA HEAD (Mr Henry) was absolutely immaculate. I am very pleased I purchased a GLE 350 a month ago & from the time I pulled into the lot I have been noticing but satisfied.He greeted me upon my ar I am very pleased I purchased a GLE 350 a month ago & from the time I pulled into the lot I have been noticing but satisfied.He greeted me upon my arrival. He was so patient. and informative. He got me exactly what I wanted & put me in the range I needed to be in. . I will be a repeat customer bc of him Thanks so much Mr Henry More

Henry is just plain awesome! I wouldn't buy from any other salesperson. The Panda is eager to please. I wouldn't buy from any other salesperson. The Panda is eager to please. More

Henry was very helpful! My daughter’s fiancé, Mason Sparks, referred me to him. He has done a lot of business with his family. We had a great experience with him. I would hi My daughter’s fiancé, Mason Sparks, referred me to him. He has done a lot of business with his family. We had a great experience with him. I would highly recommend Henry. More

I built a new Blazer on the Chevrolet website and ordered it in store. Everyone was helpful and very nice. My salesman, Lonnie, was amazing. Great guy and great experience! it in store. Everyone was helpful and very nice. My salesman, Lonnie, was amazing. Great guy and great experience! More

I loved dealing with this salesperson Veronica Tassone in this dealership. Veronica is a pro-customer person and helped me find what I needed to know about car buying. Her guidance was very informative and this dealership. Veronica is a pro-customer person and helped me find what I needed to know about car buying. Her guidance was very informative and helped a lot in my search. I recommend Veronica and this dealership to customers who want to get the right information. More

I only came back to this dealership because I had such a great experience when it was Premiere. I purchased a vehicle my salesman Lonnie was great but everything else was trash. I was fed so much many lies great experience when it was Premiere. I purchased a vehicle my salesman Lonnie was great but everything else was trash. I was fed so much many lies in finance, stating I got the interest rate did to force me to get an overpriced car warranty. I was even told that a paint warrant that that was over $1000 is mandatory when you make a purchase. After that my engine light came on after not even driving it 200 miles and I was sent to the Dodge store because their service shop didn’t have a scan tool for it. Multiple witnesses even mechanics witnessed this. When my car was repaired and ready for pickup I left them know and the sales manager Phil acted if he didn’t know anything about. Asking do I have a warranty etc. My salesperson was courteous enough to care of the bill himself. Please take your business elsewhere and be very careful what you are signing. I had over 5k added in warranties and service contracts that I didn’t need or ask for. Luckily I got those canceled. These people will lie in your face and treat you like garbage after the sale is made. Service department is still wonderful though, just don’t buy a car! A maintenance plan with a few oil changes for $1000. Please be aware! More

I’m Jerry Short and I sent a friend Kenneth Early to Bessemer Chevrolet today to see Henry Corley . And he bought 2021 Chevrolet Silverado and Henry treated him right.He was very pleased with the truck Bessemer Chevrolet today to see Henry Corley . And he bought 2021 Chevrolet Silverado and Henry treated him right.He was very pleased with the truck thanks again Henry Corley if you ever in need give Henry and Bessemer Chevrolet a shot to earn your business. More

Henry Corley and the Service team at Chevrolet Bessemer were amazing! This is the only dealership I dealt with that held their used vehicles to the same standard as new, and went out of their way to ensure were amazing! This is the only dealership I dealt with that held their used vehicles to the same standard as new, and went out of their way to ensure that we left the lot safely. Christian in the service department took the time to show me around the vehicle, outfit it with their high standard for safety, and even went so far as to answer my questions and concerns. Thank you! More

Lonnie has been nothing short of AMAZING every time we’ve purchased. Going on car number 6 we’ve NEVER been disappointed. His style and family friendly spirit is contagious. Thanks for all you do to make our purchased. Going on car number 6 we’ve NEVER been disappointed. His style and family friendly spirit is contagious. Thanks for all you do to make our car buying experience flawless every time! More

On 1 -12 23 I purchased a 2018 f150 from Chevrolet of Bessemer Owned by Step one automotive group. In the negotiation of the financing I noticed an extra change I had not seen before or asked for . Perm Bessemer Owned by Step one automotive group. In the negotiation of the financing I noticed an extra change I had not seen before or asked for . Perma Plate for $1495.00. I questioned the sales rep Shirley about it and she said it was put on all cars they sell and had already been applied to the truck without my asking . I asked why if they did that it was not just calculated in the price of the vehicle and not an extra charge . She told me it was the new Step one auto policy . At this time they had already pulled my credit and I wanted the truck so I purchased it. The dealer neglected to register the warranty with permaplate and have been giving me the round around ever since January about its status I have send emails to rpollard@steponeauto.com, cferguson@steponeauto.com, rcromer@steponeauto.com, sgrayson@steponeauto.com and got no reply. I have called permaplate and they have no record of the truck or the warranty being filed . I would like confirmation that it has been filed and I can use the policy or refunded my money. More