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Step One Chevrolet
Bessemer, AL
377 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 377 reviews
September 01, 2018
great and fast service! i needed to get an oil change and be out before a certain time because i needed to be at work and they got me out of there way before the time i state i needed to get an oil change and be out before a certain time because i needed to be at work and they got me out of there way before the time i stated i needed to leave by! and were very friendly! More
by THATTDARRELL
Verified CustomerEmployees Worked With
Jeff Pierce
September 01, 2018
Great service!!! Robert Short was awesome to work with!!! Great service and we were in and out extremely fast. Fastest car buying experience I’ve ever had. Robert Short was awesome to work with!!! Great service and we were in and out extremely fast. Fastest car buying experience I’ve ever had. More
by MATT.BARTLETT55
Employees Worked With
Chris Ferguson, Robert Short, Jonathan Short
August 31, 2018
Alan Embry Alan was my car salesman and he did a fabulous job! He helped me get into my first car! I am more than satisfied! Thanks Premiere Chevrolet Alan was my car salesman and he did a fabulous job! He helped me get into my first car! I am more than satisfied! Thanks Premiere Chevrolet More
by DBISHOPJR92084
Employees Worked With
Chris Ferguson, Alan Embry, Jonathan Short
August 30, 2018
Multiple Issues after purchase Pleased with service. I suggest to have a loaner car program instead of using an off-site facility. A Missing chrome value cover is my only complaint. Pleased with service. I suggest to have a loaner car program instead of using an off-site facility. A Missing chrome value cover is my only complaint. LOL More
by DARRYL.GREAR
Employees Worked With
Brian Minnifield, Jeff Pierce, Jonathan Short
August 29, 2018
Best experience Reggie was perfect Everybody should shop here.!I loved how They treated me when I first Walked in, I want To thank u so much Reggie was perfect Everybody should shop here.!I loved how They treated me when I first Walked in, I want To thank u so much More
by RANISHABHAM
Employees Worked With
Reginald Palmer
August 28, 2018
Oil change They was quick,fast and friendly.Mr Herman is the best at what he does and go out his way to help you get what you want They was quick,fast and friendly.Mr Herman is the best at what he does and go out his way to help you get what you want More
by SAMANTHAHINES95
Employees Worked With
Chad Smith, Chris Ferguson, Herman Wallace, Bill Akers, Austin Harrison, Rick Rodgers, Joseph Mitchell
August 27, 2018
Very poor service Lack of organizational skills Did not want to do the work Did not notify me in a timely manner Very slow getting to me as a customer Lack of organizational skills Did not want to do the work Did not notify me in a timely manner Very slow getting to me as a customer More
by SMITHARUBAME
Employees Worked With
Do not know employees name
August 24, 2018
Great Sales Team. Sales team was very welcoming and was able to meet our needs. The sales manager was very transparent and willing to negotiate a reasonable deal. We lo Sales team was very welcoming and was able to meet our needs. The sales manager was very transparent and willing to negotiate a reasonable deal. We love our new car and will definitely keep them in mind for future service and sales. More
by ALEXMCCONATHY
Employees Worked With
Alan Embry, Bill Akers, Jonathan Short
August 24, 2018
Air conditioning repair Very Pleasant people to deal with. My car was ready sooner than anticipated. Scheduling was easy. The waiting room was comfortable. Definitely wi Very Pleasant people to deal with. My car was ready sooner than anticipated. Scheduling was easy. The waiting room was comfortable. Definitely will have all service done here. More
by ROLFGING89
Employees Worked With
Jeff Pierce
August 24, 2018
Poor Dont go There Poor Customer Service I wouldn't recommend them to anyone they like to sell you LEMONS and not take care of their customers. ..Dont go there Poor Customer Service I wouldn't recommend them to anyone they like to sell you LEMONS and not take care of their customers. ..Dont go there More
by FUTUREPAMS2016
Employees Worked With
Reggie Patterson
