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Step One Chevrolet

Bessemer, AL

4.3
378 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 378 reviews

March 01, 2019

Very professional I am greeted with a smile. The work is done in a timely manner and my car is returned to me in the condition it was in when I entered the service lane More

by DSMITH71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Whitehead, Management, Robert Short, Christopher Smith
Mar 22, 2019 -

Step One Chevrolet responded

Thank you for the stupendous review and continued word of mouth! We can’t say it enough as to how much we truly appreciate your business! We strive to be the best for you and your car. Thank you for taking the time to acknowledge us, we hope to meet all your needs in the future!

March 01, 2019

Great Experience Speedy service. Clean waiting area. Family type environment with plenty smiling faces. Service girl specifically made me aware that the pricing had in More

by ESYKESSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Williams, Herman Wallace, Christa Sigler, Lynn Baker, Joseph Mitchell
Mar 22, 2019 -

Step One Chevrolet responded

Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

February 28, 2019

Great service We have always been pleased with the work that has been done on our cars the Service Department workers are always helpful and nice. The cashiers are More

by ACCOUNTING4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce, Larry Davis
Mar 22, 2019 -

Step One Chevrolet responded

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one!

February 28, 2019

Excellent Everyone was very nice, friendly, courteous and most of all helpful. Christa Sigler was the best! She explained everything to me and got me in touch More

by RRKURGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christa Sigler, Jeff Pierce
Mar 22, 2019 -

Step One Chevrolet responded

Thank you so much for your kind review! We are so glad to hear that Christa and Jeff were able to provide you with great customer service. We will be sure to let them know about your review! Thank you once again from the entire team; we look forward to servicing you for years to come.

February 25, 2019

Purchase of 2019 Silverado 2500 Thank you for making the purchase of my new truck quick & stress free. Winston Carroll in sales & Chris Ferguson in finance, were a pleasure to work w More

by BAMALORI0831
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Winston Carroll, Larry Mcpherson
Feb 25, 2019 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

February 21, 2019

Quick, friendly, and very well ran Scheduled an appointment for 10:00 AM for an oil change & tire rotation. I was out of there by 10:30. It was nice being seen at the appointed time and More

by TJII76
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deundra Perdue
Feb 25, 2019 -

Step One Chevrolet responded

Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

February 20, 2019

Excellent Service I love Premiere Chevrolet. I have purchased my last 5 cars from them. Michael Williams is the absolute best salesman I have ever had. He is friendly, More

by WCLIFFORDJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Michael Williams, Larry Mcpherson
Feb 25, 2019 -

Step One Chevrolet responded

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

February 20, 2019

Great service. Great service department. Very helpful and friendly. I went in for a simple oil change and not only were they helpful but also quick and efficient. More

by MANDREWS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christa Sigler
Feb 25, 2019 -

Step One Chevrolet responded

We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.

February 19, 2019

came in for a rontine oil change, arrived earlier went in for an oil change. Even though is was not time for the service department to be open, Mr. Davis went ahead and checked my car in. He explaine More

by AASHLEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Davis
Feb 25, 2019 -

Step One Chevrolet responded

We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.

February 19, 2019

It was so easy and everyone was so nice I was there less than a couple of hours. Finance went easy and the sales department was awesome. Would recommend everyone to get a vehicle from Premie More

by TCMOMA9297
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clive Baskin, Alan Embry, Bill Akers
Feb 25, 2019 -

Step One Chevrolet responded

We pride ourselves on hard work, ethics, and attention to detail which is why you’ll always get top notch customer service from Premiere Chevrolet. We are overjoyed that we were able to provide this to you. Thank you again for your kind words.

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