Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Step One Chevrolet

Bessemer, AL

Overview
Reviews
Vehicles
4.4
376 Reviews
Call Dealership (205) 424-4121
View Awards

4990 Premiere Pkwy

Bessemer, AL

35022

Directions

By Type

Showing 376 reviews

January 31, 2024

Great Experience ! Easy and quick … Great customer service ! Mr.Q Watkins & Mr.Purdy was amazing and very much helpful and made the process in my new car easier than ev More

by Lilspoongee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quentin Watkins & Mr.Purdy
Report | Print
Jan 31, 2024 -

Step One Chevrolet responded

Thank you for letting us know you received excellent customer service during your visit with us. We hope you enjoy your new car and we look forward to serving you again.

January 24, 2024

I have been purchasing vehicles from this dealership for over 15 years. I trust them. They provide excellent customer service. I highly recommend them. More

by directorgilbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Reaser
Report | Print
Jan 24, 2024 -

Step One Chevrolet responded

Thank you for taking the time to share your feedback. We truly appreciate your recommendation and your patronage.

January 20, 2024

Great service and hospitality working with Lonnie to get a deal when you're in need More

by errol.anderson17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Williams, Lonnie Reaser
Report | Print
Jan 22, 2024 -

Step One Chevrolet responded

Thank you for letting us know Lonnie provided you with great customer service! We truly appreciate your patronage.

January 13, 2024

There was no communication at all while my car was there for more than a week. And one salesman told me my 2018 running car wasn't worth anything told me to scrap it More

by Alex2777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan
Report | Print
Jan 13, 2024 -

Step One Chevrolet responded

We appreciate you taking the time to provide us with feedback. We apologize that your experience did not meet your expectations on this particular occasion. If you need any further assistance, please contact Customer Success at 850-275-1522 or by email at customersuccess@steponeauto.com.

January 11, 2024

The staff and experience was great, and I would definitely buy from these guys again. More

by jmtraywick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Reaser
Report | Print
Jan 12, 2024 -

Step One Chevrolet responded

We are thrill to hear your purchasing experience was great! We hope you enjoy your new ride!

January 11, 2024

Everyone at Step One was very helpful helping me get the car I was interested in. Lonnie was always very helpful and responsive. Most importantly, I think they gave me a fair deal. More

by Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Lonnie Reaser
Report | Print
Jan 12, 2024 -

Step One Chevrolet responded

Thank you for letting us know you had a great experience with us! We truly appreciate your patronage.

December 27, 2023

Henry was very easy to work with. I would recommend him if you are shopping for a car. More

by adrienne.gorka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Corley
Report | Print
Dec 27, 2023 -

Step One Chevrolet responded

Thank you for sharing your experience with us. We are glad to hear about your good experience with Henry. We strive to create great experiences for our customers, and your feedback makes it worth it.

December 05, 2023

Approved and a vehicle guaranteed to be drive away in same day with low mileage More

by bee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Reaser
Report | Print
Dec 05, 2023 -

Step One Chevrolet responded

Thank you for taking the time to give us your feedback. We are glad to hear that you enjoyed your experience with us.

December 01, 2023

Great Dealership, excellent experience. , Great employees and service was outstanding, Lonnie Reasons excellent communication,thanks. More

by darwin.mcdowell65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Reaser
Report | Print
Dec 04, 2023 -

Step One Chevrolet responded

Thank you for sharing your experience with us. We are glad to hear about your good experience with Lonnie. We strive to create great experiences for our customers, and your feedback makes it worth it.

November 24, 2023

Lonnie was extremely resourceful and helpful. The staff went above and beyond in helping me find my car. I highly recommend Step One Chevrolet. More

by Ladyfrazier23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Reaser
Report | Print
Nov 25, 2023 -

Step One Chevrolet responded

Thank you for sharing your experience with us. We are glad to hear about your good experience with Lonnie and our staff. We strive to create great experiences for our customers, and your feedback makes it worth it.

1
2
3
...
38