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Step One Chevrolet
Bessemer, AL
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Worst experience of my life. Mr.Davis was not truthful and charged me $848 for a thermostat and oil change. I was sick for days after that service. He never returned my calls no Mr.Davis was not truthful and charged me $848 for a thermostat and oil change. I was sick for days after that service. He never returned my calls nor responded to my request for explanations. I think they could have stopped him but they. did not. Mrs. Calloway More
Great Experience ! Easy and quick … Great customer service ! Mr.Q Watkins & Mr.Purdy was amazing and very much helpful and made the process in my new car easier than ev Easy and quick … Great customer service ! Mr.Q Watkins & Mr.Purdy was amazing and very much helpful and made the process in my new car easier than ever ! Defilently would give the 5 starts! Showed genuine compasion and care. THANKS Q & MR.Purdy More
I have been purchasing vehicles from this dealership for over 15 years. I trust them. They provide excellent customer service. I highly recommend them. over 15 years. I trust them. They provide excellent customer service. I highly recommend them. More
There was no communication at all while my car was there for more than a week. And one salesman told me my 2018 running car wasn't worth anything told me to scrap it for more than a week. And one salesman told me my 2018 running car wasn't worth anything told me to scrap it More
Everyone at Step One was very helpful helping me get the car I was interested in. Lonnie was always very helpful and responsive. Most importantly, I think they gave me a fair deal. car I was interested in. Lonnie was always very helpful and responsive. Most importantly, I think they gave me a fair deal. More
Great Dealership, excellent experience. , Great employees and service was outstanding, Lonnie Reasons excellent communication,thanks. , Great employees and service was outstanding, Lonnie Reasons excellent communication,thanks. More