Step One Chevrolet

Great service and hospitality working with Lonnie to get a deal when you're in need a deal when you're in need More

There was no communication at all while my car was there for more than a week. And one salesman told me my 2018 running car wasn't worth anything told me to scrap it for more than a week. And one salesman told me my 2018 running car wasn't worth anything told me to scrap it More

The staff and experience was great, and I would definitely buy from these guys again. definitely buy from these guys again. More

Everyone at Step One was very helpful helping me get the car I was interested in. Lonnie was always very helpful and responsive. Most importantly, I think they gave me a fair deal. car I was interested in. Lonnie was always very helpful and responsive. Most importantly, I think they gave me a fair deal. More

Henry was very easy to work with. I would recommend him if you are shopping for a car. I would recommend him if you are shopping for a car. More

Approved and a vehicle guaranteed to be drive away in same day with low mileage same day with low mileage More

Great Dealership, excellent experience. , Great employees and service was outstanding, Lonnie Reasons excellent communication,thanks. , Great employees and service was outstanding, Lonnie Reasons excellent communication,thanks. More

Lonnie was extremely resourceful and helpful. The staff went above and beyond in helping me find my car. I highly recommend Step One Chevrolet. The staff went above and beyond in helping me find my car. I highly recommend Step One Chevrolet. More

Great place to do business with! Drove 2 hours from Mississippi to make a deal on a new truck that I saw online, when I called to inquire I was quickly helped by Henry and his team o Drove 2 hours from Mississippi to make a deal on a new truck that I saw online, when I called to inquire I was quickly helped by Henry and his team of professionals who put together a deal I couldn’t refuse! Would 1000% recommend, smooth and easy process buying here. More

The rating by far is only for Trey Hill and Henry. My husband and I purchased a 2017 black Tahoe from them. Henry was great and courtesy. Trey was also courteous and respectful. Seeing from the co My husband and I purchased a 2017 black Tahoe from them. Henry was great and courtesy. Trey was also courteous and respectful. Seeing from the comments some issues are still the same. Me or my husband did not care for the management or financial men. There attitudes were terrible and ugly. Management definitely needs to step up at this place. It doesn’t seem like they are used to doing much business. We came in on a Saturday with two young kids and I’m pregnant also. Well from the beginning if they did not have the proper banks for people with great credit our credit should of never been ran there in the first place. We walked away with a 5.7 interest rate from our local bank and they offered a 18 percent interest rate. We could of easily been told from the beginning they did not have the proper banks in place for a vehicle over 100k miles, but instead majority of our time was wasted with them going back and forth. There was a lady to the left of Henry who noticed we were there at lunch time with two little kids. She brought them a sandwich and chips knowing we would be there a while. She really needs to be recognized for being selfless. Thank you so much for your sweet act of kindness. Also, we were told by the manager after we told them we would just go through our local bank that they would hold the Tahoe mark it as sold. Then put gas in it for Monday and get it cleaned up since this is when we were planning on returning. We return Monday we were in a rush because I’ve been having appointments due to pregnancy related issues. I had one appointment I had to make that afternoon. The Finanical guy was really rude and had a terrible personality making comments about y’all are just ready to rush out. Yes, we were we were there majority of Saturday and completed all paperwork up until that time that we could. I did not care for his attitude or smart comments he kept making. If we weren’t looking for a Tahoe for a while and hadn’t been extremely picky on one. We would of easily left this sitting in the lot due to the unprofessionalism at this place. Even the financial guys attitude toward Henry was terrible. My husband and I were both ready to leave with seeing the arguments and attitudes of grown men. Lastly we told them we would arrive around 1:15. They knew the bank had been in contact with them for the vehicle. We got there around 1:30 due to traffic. Gas had still not been put in the vehicle and it did not look like it had been cleaned at all. It was in the same condition from Saturday when we last drove it, which keeping your word as company says a lot about how business is done. Again we are rushing for an appointment to leave. Henry says well I will just follow you to to the gas station to fill it up. Okay, we were both frustrated but did that. He doesn’t completely fill it up. He puts around 45 dollars in the tank. We could of just filled it up and left on our own without the hassle. Where we live this would of never happen everything would of been done as promised already. This is why I just assume they aren’t use to a high amount of business at this dealership. More