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Step One Chevrolet

Bessemer, AL

4.4
376 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 376 reviews

May 29, 2019

Nicely done This dealership is great in customer service and friendly to its patrons. Mr. Wallace my dealer is always letting me know about great deals and thi More

by SEVENELEMENTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Smith, Herman Wallace, Mike Stough, Joseph Mitchell
Jun 13, 2019 -

Step One Chevrolet responded

Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

May 26, 2019

Great Service I worked with Clyde Baskin he got me out of my vehicle that I hated. Got me into another one that I liked and the payments were good. Will recommend h More

by BatesA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde Baskin
Jun 13, 2019 -

Step One Chevrolet responded

We are so glad to hear that Clyde was able to provide you with great customer service. We will be sure to let them know about your review!

May 24, 2019

Great Mr. Parham was great on helping me find a car of my choice in my budget, with low miles and everything was done in a timely manner. More

by CARMEN.ANDERSON326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aycock, Curtis Parham
Jun 13, 2019 -

Step One Chevrolet responded

Wow, Carmen! Thank you for your kind words! We will be sure Curtis and Mike know about your review!

May 21, 2019

Easy Auto Purchase Experience The staff at Premiere Chevrolet were very good to work with when it came to our auto purchase. We communicated via phone, email, & text regarding tota More

by BIllie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde Baskin, Grant Copeland, Bill Akers
Jun 13, 2019 -

Step One Chevrolet responded

Wow, Billie! Thank you for your kind words. We are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

May 21, 2019

Staff helpful and informative Sales person was friendly and very professional . I feel he was fair, and very honest and to the point. Would most definitely buy again from hi More

by VERNITAHILL39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Browning, Larry Mcpherson
Jun 13, 2019 -

Step One Chevrolet responded

Vernita- Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. We will certainly let our team know about your review. Thank you for your time and we look forward to working with you in the future.

May 21, 2019

disappointed at this last visit The personnel at the service center were very kind. However, being the only Chevrolet dealership in the city you would think they would honor coupons More

by MIKEANN.MP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Burns
May 27, 2019 -

Step One Chevrolet responded

Thank you for the business and the feedback. Our goal is to make every experience a memorable one. Please contact Bill Whitehead to properly address your concerns. You may reach him at the main number 205.424.4121.

May 18, 2019

Truck Lovers It was a great day for an oil change. Everyone was nice and professional. It was easy fast and economical. Thank you all for an exceptional job. More

by ANGI.STANCIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Burns, Bill Akers, Ronald Robinson
Jun 13, 2019 -

Step One Chevrolet responded

Thank you for your kind review of our team. We are glad they were able to provide you with great customer service. We will be sure to let them know about your review!

May 16, 2019

Great customer service Larry in service is always great, Service was as expected and on time. Staff was friendly . Always have a great experience when our truck is in for se More

by KELLEYJMARCHANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Akers, Jeff Pierce, Daniel Slaten, Larry Davis
May 16, 2019 -

Step One Chevrolet responded

Kelley, we are so glad to hear that our team was able to provide you with great customer service. We will be sure to let them know about your review!

May 16, 2019

Excellent service! Go see Herman!!! He is the BEST! My experience was QUICK & SIMPLE!! Went in on a Saturday & was riding clean on Monday(only because it was late Saturd More

by DROOP1STLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Herman Wallace
May 16, 2019 -

Step One Chevrolet responded

Thank you, for your review! We are so glad to hear that Herman was able to provide you with great customer service. We will be sure to let him know about your review!

May 15, 2019

great experience The staff was very nice and helpful, worked with us to get us in the car we wanted, with a great warranty plan and maintenance plan. More

by KIKKLE101112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Palmer, Grant Copeland, Chris Ferguson
May 16, 2019 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

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