Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Step One Chevrolet
Bessemer, AL
376 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 376 reviews
August 30, 2019
Pleasant I needed a newer truck and found the truck I wanted on your website. I looked at dealerships all over and also found the same or similar truck and lo I needed a newer truck and found the truck I wanted on your website. I looked at dealerships all over and also found the same or similar truck and looked at Premier's truck first. Living in Hueytown made me want to have a dealership in my area. I was surprised that upon entering the dealership 2 different times, no one offered to help me. There were many employees inside. When on the outside I ran into Nabil as he was returning form lunch and he was happy to serve me. More
by YJA
Verified CustomerEmployees Worked With
Nabil, Bill Akers
August 30, 2019
CEL on my newly purchases truck/pick up floormats/flaps Jeff was very efficient and diagnosed my problem in a timely manner. He explained my problem, addressed it with his manager, and recommended a soluti Jeff was very efficient and diagnosed my problem in a timely manner. He explained my problem, addressed it with his manager, and recommended a solution. Deaundra had the parts ready for me. More
by YJA
Employees Worked With
Deaundra, Jeff Pierce
August 29, 2019
Service The service department was very thorough however the salesman Rodney Burns was very deceitful and annoying. I was given false information about my oil The service department was very thorough however the salesman Rodney Burns was very deceitful and annoying. I was given false information about my oil change by Mr. Burns he said I used up all my free oil changes by bringing my car in too much (😠) and now I don't need to bring my car back until my car reach 75,000 -100,000 miles🤔, my car have 58,000 miles as of today. More
by RAMONABEAR00
Employees Worked With
Not sure , Rodney Burns, Austin Harrison, Lynn Baker
August 29, 2019
Great people to work with very easy to deal with didn’t have any hassle seen a vehicle I want and they made it happen Thank You Premier with very easy to deal with didn’t have any hassle seen a vehicle I want and they made it happen Thank You Premier More
by CAMPBELLW
Employees Worked With
Bill Akers
August 28, 2019
customer review Mr.Jeff, did all to make my service great.. The problem was solved so for and was assure everything have been possible. I have driven my car for 8hrs Mr.Jeff, did all to make my service great.. The problem was solved so for and was assure everything have been possible. I have driven my car for 8hrs and problem not occur again, More
by BETTYCANYOU12
Employees Worked With
Jeff Pierce
August 27, 2019
PURCHASE Thankyou to Michael Williams for helping Kenny and I get the car we wanted and Thankyou Christa Sigler for recommending Michael. We love our Buick Enc Thankyou to Michael Williams for helping Kenny and I get the car we wanted and Thankyou Christa Sigler for recommending Michael. We love our Buick Encore More
by CaldwellA
Employees Worked With
Michael Williams, Bill Akers, Christa Sigler
August 23, 2019
Great experience purchasing a vehicle from Premiere I appreciated that they allowed me to look at several vehicles before coming out to the lot. Didn't feel like they were pushy about trying to sell me I appreciated that they allowed me to look at several vehicles before coming out to the lot. Didn't feel like they were pushy about trying to sell me a truck. The salesperson was very patient with me because I spent approximately 5 hours looking at trucks, test driving trucks and working through paperwork with me to get the payment to where I wanted it. More
by KLP
Employees Worked With
Shirley Grayson, Chris Ferguson, Larry Mcpherson
August 22, 2019
ROUTINE SERVICE I arrived at the dealership around 1pm on a Wednesday. When I walked in to the service department I greeted by name by Daniel. He ask how he could hel I arrived at the dealership around 1pm on a Wednesday. When I walked in to the service department I greeted by name by Daniel. He ask how he could help and I told him it was time for an oil change and tire rotation. He took my keys and told me they would be right own it. As promised I was in and out with minimal delays. Great service department. More
by JOHNAKERS2008
Employees Worked With
Christa Sigler, Daniel Slaten
August 21, 2019
Rhe service was exceptionally great Their team works great together. They took information over phone so when I walked in , it was over.I would highly recommend some one else Their team works great together. They took information over phone so when I walked in , it was over.I would highly recommend some one else More
by SLANIER7762
Employees Worked With
Chris Ferguson, Gary Browning, Larry Mcpherson
August 19, 2019
Great experience! Grant was very helpful and very courteous and helped me find the right truck. Contarus helped me get my insurance converted and I do appreciate his h Grant was very helpful and very courteous and helped me find the right truck. Contarus helped me get my insurance converted and I do appreciate his help on that. It was an easy process and Grant as with me the entire way. I recommend Grant Copeland and Contarus to anyone to help them find the right vehicle. More
by brothers403
Employees Worked With
Contarus, Grant Copeland
