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Step One Chevrolet

Bessemer, AL

4.4
376 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 376 reviews

November 22, 2019

Satisfied Mr. Herman has been wonderful and has met all my expectations. This is the second time we have traded with them and I wouldn’t use anyone else. More

by CHRISTYGRAY2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herman Wallace, Larry Mcpherson
Nov 22, 2019 -

Step One Chevrolet responded

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. We will let Mr. Herman that he exceeded your expectations! Thank you for your time and we look forward to working with you in the future.

November 22, 2019

Service Great service. On time service. A little expensive. Would be nice to have car vacuumed and run thro More

by SGCMWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christa Sigler
Nov 25, 2019 -

Step One Chevrolet responded

Thank you for leaving such a grand review for Premiere Chevrolet. We are beyond ecstatic! We can’t wait to see you in the future!

November 20, 2019

Awesome Nice fast very friendly would definitely recommend the service dept knowledgeable about the problem gave good advice got truck in and out in a timely More

by KB600395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Browning, Daniel Slaten, Larry Davis
Nov 20, 2019 -

Step One Chevrolet responded

We are so glad to hear that our service department was able to provide you with great customer service. We will be sure to let them know about your review! Thank you once again from the entire team; we look forward to servicing you for years to come. :)

November 20, 2019

THE VERY BEST Walked in with soooo mich doubt and I left with a brand new 2019 Chevy Cruze LS! I love my new car and My salesman Gary and the finance manager Chris More

by Anastacia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Gary Browning
Nov 22, 2019 -

Step One Chevrolet responded

Anastacia, we are so glad to hear that Gary and Chris were able to provide you with great customer service. We will be sure to let them know about your review! Thank you once again from the entire team; we look forward to servicing you for years to come.

November 19, 2019

Wonderful folks to deal with. Good folks. Good service. My wife and I have always been treated like family. I had to wait a little longer than I would have liked. More

by PEEPAW111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Alan Embry, Mike Aycock, Jeff Pierce, Daniel Slaten, Larry Davis, Rhonda Cromer, Lynn Baker
Nov 19, 2019 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

November 14, 2019

Great Always give good service and seem to care about you. Don’t do unnecessary work and give you advise to make the best decision for your car and your sit More

by ROLFGING89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
Nov 15, 2019 -

Step One Chevrolet responded

Good work ethic, and attention to detail which is why you’ll always get top-notch customer service from Premiere Chevrolet. We are overjoyed that we were able to provide this to you. Thank you again for your kind words!

November 14, 2019

From Sales To Service - A welcome change A no nonsense dealership where sales listens to what your needs/wants are and that is where the focus is. To service where the quality and expertise i More

by danpierce93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce, Shane Smitherman
Nov 15, 2019 -

Step One Chevrolet responded

We are so glad to hear that Premiere Chevrolet was able to provide you with great customer service! Thank you once again from the entire team; we look forward to servicing you for years to come :)

November 09, 2019

As a spouse of an armed service veteran, I recently As a spouse of an armed service veteran, I recently purchase a 2012 Mini Cooper countryman from premiere Chevrolet. The day of the purchase one of t More

by Angela Parker
Recommend Dealer
No
Employees Worked With
Shirley Grayson
Nov 15, 2019 -

Step One Chevrolet responded

Ms. Parker, we are so sorry to hear about your Mini Cooper. We pride ourselves on great customer service, and it seems like we fell short. Do you mind giving my General Manager a call? You can call us at (205)424-4121 and ask for Robert Pollard. Thank you!

November 08, 2019

Good job Good people, true to their word. Answered all my questions about the High Country truck in and out. Very responsive to what I wanted from this deal. More

by RASHEED441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Burns, Larry Mcpherson
Nov 09, 2019 -

Step One Chevrolet responded

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

October 30, 2019

As a spouse of an armed service veteran, I recently purchase a 2012 Mini Cooper countryman. The day of the purchase one of the warning lights was on, the dealer ship couldn’t figure out why it was on a More

by Angela Parker
Recommend Dealer
No
Employees Worked With
Shirley Grayson
Nov 08, 2019 -

Step One Chevrolet responded

Ms. Parker, we are so sorry to hear about your Mini Cooper! We pride ourselves on great customer service, and it seems like we fell short. Do you mind giving my General Manager a call? You can call us at (205)424-4121 and ask for Robert Pollard. Thank you!

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