Step One Buick GMC Cadillac Pensacola

Best Experience Ever The sales man was a German guy named JJ. He went out of his way to help me through every step, even sitting with me for an hour after I bought the car The sales man was a German guy named JJ. He went out of his way to help me through every step, even sitting with me for an hour after I bought the car, helping me set up features. When I had trouble with onstar and the XM radio people, he was there to help. He even gave me sweet gifts from Germany and took a selfie with me. I left feeling like I made the best decision of my life by joining the Cadillac family! And best of all, I LOVE MY NEW CAR! More

xt5 cadilac We were looking for a XT5 Cadillac SUV and received excellent customer service from JJ Hommer. He provided us with all the information on the SUV an We were looking for a XT5 Cadillac SUV and received excellent customer service from JJ Hommer. He provided us with all the information on the SUV and showed us and set up the functions that we wanted to use right away. I have been to a lot of car dealerships in my life but the Cadillac dealership was my favorite and most impressionable experience my husband and I have ever received from a salesman. JJ Hommer is by far my favorite salesman. I would recommend him to anyone looking for a vehicle at his place of employment. Be sure to thank him again for his customer service that he provided to us yesterday and today. Sincerely Pat and Joe Turley. More

Amazing experience We were in the market for a luxury SUV and were amazed at the customer service we received from JJ Hommer! He was patient, knowledgeable and genuinely We were in the market for a luxury SUV and were amazed at the customer service we received from JJ Hommer! He was patient, knowledgeable and genuinely insterested in helping us find exactly what we needed/wanted without trying to oversell us. We were extremely pleased and will be back when it’s time for our next vehicle. Mark, our sales manager, was extremely helpful and the entire staff was courteous. We highly recommend! More

Excellent! Excellent customer service. This is our second vehicle in 2 years pitched from Vince Whibbs Dealership. They are very friendly and knowledgeable as we Excellent customer service. This is our second vehicle in 2 years pitched from Vince Whibbs Dealership. They are very friendly and knowledgeable as well as personable. Our sales agent JJ Hommer is wonderful. If you looking to purchase used, new, lease please give JJ a call. You won’t regret it. You will be given more than just personal service. And by the way, he loves cats and kids. More

Great Service JJ Hommer exceeded my expectations with the purchase of my new GMC Terrain. He was very thorough with the entire process making sure I understood ever JJ Hommer exceeded my expectations with the purchase of my new GMC Terrain. He was very thorough with the entire process making sure I understood everything. More

Super Dealership I bought a used 2014 GMC Truck, as is, no warranty, when I got home realized the rear end was going out, I contacted them, they told me not to worry t I bought a used 2014 GMC Truck, as is, no warranty, when I got home realized the rear end was going out, I contacted them, they told me not to worry to bring it in, let them check it, took it back, they agreed it was bad, they put me in a loaner and did 1300 dollars in repairs, in oneday, at no cost to me. The entire process was nothing but a pleasure, everyone we came in contact during the buying and service were nothing but friendly and very professional. Big Thanks to JJ, and the Used Car Manger. I would buy again there and recommend all my friends. More

JJ Hommer was the best We recently purchased our new Cadillac and JJ Hommer was awesome. He was so pleasant to work with and would definitely recommend him to anyone. We recently purchased our new Cadillac and JJ Hommer was awesome. He was so pleasant to work with and would definitely recommend him to anyone. More

Top quality management, service and people. The entire dealership is top notch. Ed, the service manager is as good as they get! JJ Hommer in sales goes above and beyond from the beginning of a The entire dealership is top notch. Ed, the service manager is as good as they get! JJ Hommer in sales goes above and beyond from the beginning of a sale to finding the vehicle you want to delivery. I have purchased 4 vehicles from this dealer and will return and recommend! Kyle K. More

JJ Hommer...best salesman ever Our family has purchased 6 cars from JJ. He's very professional, personable, and knowledgeable; makes dreaded car shopping experience pleasurable wit Our family has purchased 6 cars from JJ. He's very professional, personable, and knowledgeable; makes dreaded car shopping experience pleasurable with no pressure to "sell". More