Step One Buick GMC Cadillac Pensacola

JJ did an excellent job transitioning us from our Tahoe into our new Cadillac. JJ offers top notch customer service and included the whole family in our decision to buy a new vehicle. He took the time to into our new Cadillac. JJ offers top notch customer service and included the whole family in our decision to buy a new vehicle. He took the time to make sure we knew our vehicle options, all the bells & whistles included and made the buying experience seamless. Once the vehicle was purchased, he took the time to walk us through vehicle set up, technology options and safety features. He has since checked in to ensure we are enjoying our new ride, but also to be encourage us to call him with any questions or needs. We appreciate everything you have done for the Schopp family JJ and love our new Cadillac. Thank you! More

Tremendous personal service with a focus on customer satisfaction and a first class experience. I would highly recommend this dealership to friends and family in the future. satisfaction and a first class experience. I would highly recommend this dealership to friends and family in the future. More

JJ made the deal happen. He listened to what we wanted and helped us get it. Definitely see him for your next purchase. Don’t waste your time dealing with Stan! and helped us get it. Definitely see him for your next purchase. Don’t waste your time dealing with Stan! More

JJ was AMAZING!! I recently purchased a new vehicle from GMC and JJ was amazing. He is very courteous, knowledgeable and there was no pressure. He treated us like fa I recently purchased a new vehicle from GMC and JJ was amazing. He is very courteous, knowledgeable and there was no pressure. He treated us like family and took time with any questions or concerns that we had. I would recommend him to anyone! More

JJ is first class. Very knowledgeable of the products he supports, easy to work with, courteous, and transparent throughout the entire process. Would highly recommend JJ for anyone in the market. supports, easy to work with, courteous, and transparent throughout the entire process. Would highly recommend JJ for anyone in the market. More

Customer Focused Efficient Operation I recently worked with JJ Hommer to purchase my new truck. He was extremely professional and made the transaction enjoyable. I highly recommend work I recently worked with JJ Hommer to purchase my new truck. He was extremely professional and made the transaction enjoyable. I highly recommend working with him for your purchase. Couldn't ask for a better experience. I also worked with Lexi to close the deal. She was very organized with an extremely efficient process that took less than 10 minutes to complete. I was very impressed with the entire operation. More

J J Hommer at Buick GMC Pensacola was a great salesman. He took great care of us and finding our Encore. While other places treated us poorly, he treated us like family. He ensured we were ready and got wh He took great care of us and finding our Encore. While other places treated us poorly, he treated us like family. He ensured we were ready and got what we wanted. More

Sales folks make the expery Extremely helpful on resolving issued and straight to the point. Worked hard for the sale and was very patient when asked questions and had concerns. Extremely helpful on resolving issued and straight to the point. Worked hard for the sale and was very patient when asked questions and had concerns. Seek him out when you go to this dealership you won't regret it! More

Bad experience Brad can't do more than 1 thing at at time.he had 2 customers and couldn't handle it. We took a vehicle for a test drive . Was ask to come in office.I Brad can't do more than 1 thing at at time.he had 2 customers and couldn't handle it. We took a vehicle for a test drive . Was ask to come in office.I did. He then went to another office to talk to someone,then they went outside to look at vehicle I was looking at. Then they came back in and disappear. Then he came back and was like I will text u tomorrow.Then got a phone call from him today saying it was sold. I was never even given opportunity to discuss numbers or anything. I don't think he should be a salesman. He didn't seem interested in helping me at all More

Above and Beyond What We Expected JJ went way out of his way to make our buying experience pleasant. He was very knowledgeable, friendly,and helpful in answering all our questions. W JJ went way out of his way to make our buying experience pleasant. He was very knowledgeable, friendly,and helpful in answering all our questions. We are not from Pensacola and he suggested a wonderful place for us to eat lunch while we were waiting to make our decision. He then spent time going over all the features and even helping us in setting up some of them. Nick Mead made the experience of signing all the paperwork fun and was very helpful in answering any questions we had. We will definitely recommend this dealership to others! More