Steingold Volvo Cars - Service Center

Accident, bodywork. This is my fourth accident this year and Tony has always treated me with courtesy and respect. My XC 60 has always been returned to me looking as if i This is my fourth accident this year and Tony has always treated me with courtesy and respect. My XC 60 has always been returned to me looking as if it were brand new. More

Years of being ripped off I purchased a used Volvo ,(not @ Steingold) and brought it to Steingold for service on the recommendation of a friend. I continued to have the car ser I purchased a used Volvo ,(not @ Steingold) and brought it to Steingold for service on the recommendation of a friend. I continued to have the car serviced there for a few years until I decided I had been ripped off enough, and went to another Volvo dealer. This dealership cares nothing about customer loyalty and takes advantage of it's customers at every opportunity. I was always charged list price ,and in some cases over list, for parts and lied to on more than one occasion about what the car needed for repair. Avoid Steingold Volvo..They will rip you off at every turn. More

Friendly people, reliable car, great dealership The sales and service teams at Steingold has always been top-notch. It's that combination that keeps me a very satisfied customer for 22+ years. Tha The sales and service teams at Steingold has always been top-notch. It's that combination that keeps me a very satisfied customer for 22+ years. Thanks for helping me stay loyal to the Volvo brand. More

Outstanding Customer Service In June, I bought a beautiful previously owned Volvo XC60 in June from Mike Bernardo who made it amazingly easy experience. Three months later I was i In June, I bought a beautiful previously owned Volvo XC60 in June from Mike Bernardo who made it amazingly easy experience. Three months later I was in a minor accident and Tony Jr. in service surpassed every expectation I had. I can't say enough good things about Steingold. A family run business where you get to work with the family. They really understand what GOOD SERVICE means. More

Fantastic Dealer Service Steingold Volvo has the best customer service. No other dealer has ever compared to Steingold! Small family businesses are what I look for with most Steingold Volvo has the best customer service. No other dealer has ever compared to Steingold! Small family businesses are what I look for with most purchases. More

3 1/2 hours for routine service. I brought my 2013 XC90 in for warranty services on 8/9/16 for a 20,000 mile oil change and tire rotation, and to replace a missing T valve on the righ I brought my 2013 XC90 in for warranty services on 8/9/16 for a 20,000 mile oil change and tire rotation, and to replace a missing T valve on the right side windshield washer. While the vehicle was in, Steingold performed recall service to replace the spare tire winch cable. I arrived on-time for my 9:00 AM appointment. The vehicle didn't go in for service until 9:30 AM - no explanation given. The service took 3 1/2 hours. In my estimation, an oil change should not take longer than 30 minutes, a tire rotation and wheel balance not more than one hour, and 20 minutes to replace the T valve. Allowing for the 30 minute delay in getting my vehicle to service, the total service time, conservatively, should not have been longer than 2 hours - the service receipt did not indicate the "hour"s required for the services. Perhaps the manufacturer's standard service time to repair spare tire cable 1 1/2 hours, Had Steingold advised me that the service would take 3 1/2 hours, I would have made other arrangements. My previous service experiences at Steingold were good. Maybe this latest experience was an abnormality - they seemed to be overwhelmed with phone calls and service arrangements. I would recommend Steingold for warranty service, but I would advise Volvo owners to ask how long the service will take when making an appointment. More

Michael Bernardo - Outstanding! Mr. Bernardo has been a truly exceptional customer service professional. He has made my order, through constant attention to detail, a pleasant exper Mr. Bernardo has been a truly exceptional customer service professional. He has made my order, through constant attention to detail, a pleasant experience. He exhibits traits we would appreciate/admire/enjoy in any business transaction. Steingold! You have a keeper! More

Extremely Satisfied Purchase Above & Beyond Expectations Called & emailed Mike Bernardo, Director of Marketing, about S80 Volvo roof rack. Not only difficult to find, but Mike immediately emailed me back, p Called & emailed Mike Bernardo, Director of Marketing, about S80 Volvo roof rack. Not only difficult to find, but Mike immediately emailed me back, put it aside, and personally explained & installed the roof rack, and locks in several minutes at no charge, and explained every aspect of the process. No appointment, no hassle. Mike told me to come right in anytime and see him. It is amazing in this day and age to have such satisfied customer service, and not just lip service. Mike was extremely professional, courteous, and sincere in the sales process when I showed up 2 hours later unannounced and he took care of me. You would think I purchased a new Volvo. This is a great dealership, and I would recommend Mike, and his dealership to anyone looking for a Volvo, or any product or service they provide. No wonder Mike sells more Volvo roof racks than anyone in the country. Best price in the country, great quality, great service. Can't ask for more! Call or email Mike. More

Excellent customer service to order a dog gate I ordered a Volvo dog gate for my XC60 through their website. They shipped immediately, then changed the shipping address upon my request. Their servi I ordered a Volvo dog gate for my XC60 through their website. They shipped immediately, then changed the shipping address upon my request. Their service was prompt and responsive. I recommend ordering from them. More

Thank you for your follow-up call It is rare that you receive a follow-up call to check on the satisfaction of your order. It was a nice, personal touch that will, certainly result in It is rare that you receive a follow-up call to check on the satisfaction of your order. It was a nice, personal touch that will, certainly result in me using you again. More