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Steet Ponte Volkswagen

Yorkville, NY

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rated
7 Reviews
Call Dealership (866) 971-1084

5046 Commercial Drive

Yorkville, NY

13495

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buying experience deposit reimbursement

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7 Reviews of Steet Ponte Volkswagen

April 19, 2024

The best dealership, always caring, and willing to help! never can go wrong with them. More

by Becirevicamanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joson Jones, Todd Crandall
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Apr 19, 2024 -

Steet Ponte Volkswagen responded

Thank you so much for your kind words and review!

May 06, 2022

Worst experience ever with a car dealership. After promises made weren't kept in a timely fashion, I canceled the sale and requested my $100 deposit be refunded. It's been a week and still no d More

by seekin4659
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesman, Salesmanager, Finance person
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May 06, 2022 -

Steet Ponte Volkswagen responded

Hi there, as we previously stated, the check was mailed out on Wednesday, May 4th. You should be receiving it today or tomorrow. Again, we're sorry for the miscommunication over the vehicle and readiness.

May 06, 2022 -

seekin4659 responded

I was informed by the saleman on Wednesday that it had been mailed out earlier in the week. The communication between departments at your dealership is horrendous. Hopefully you will make changes so future potential customers don't have the same bad experience as I had.

March 07, 2021

Thank you for taking care of us quickly. Our car had problems with the battery, with VW care the battery was replaced and we were not charged for towing. More

by LesleyR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carly Steet
Report | Print
February 22, 2021

Always a pleasure to bring my car back to Steet. They get me right in and out. The service department is very professional and kind. More

by jciulla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Coffin III, Carly Steet
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February 06, 2021

The steer service time got my vehicle in and out in a very timely and professional manner ship. I will definitely receive their services to family and friends. More

by jjohnrosato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carly Steet
Report | Print
December 30, 2020

For all of the companies that claim "Family Owned and Operate", this group is the REAL DEAL. I had a catastrophic engine failure. I figured either thousands or trade it in but the Service Dept. Harold Sr More

by nickvulpine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carly Steet
Report | Print
March 25, 2004

This dealership kept my downpayment on a vehicle they could not deliever. No one should do business with this dealership!!! More

by dap48
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
salesman, sales manager and co-owner
Report | Print
Oct 05, 2018 -

Steet Ponte Volkswagen responded

Hello, we did not own Steet Ponte VW in 2004. We purchased the store in 2011.