Steele Hyundai Kyle

Never buy a car from this dealer . They just fool you I got a Pontiac b6 convertible of 2009 Problems started on the day I took the car 1 check engine light on 2 squeaking sound whenever I press gas I got a Pontiac b6 convertible of 2009 Problems started on the day I took the car 1 check engine light on 2 squeaking sound whenever I press gas pedal 3 steering vibration and car was shaking like crazy Took to the servicing center and they took $200 for diagnosis For all the above repairs it costed me $2000 more These guys were never helpful and acted like they don't give a damn once the car is delivered I never suggest anyone to go to this dealership Worst of worse More

These guys are amazing!! This dealer I was hesitant to check out cuz of the 3 star rating, no need to be concerned Donnie found me a great car and I wasn't sure that I could h This dealer I was hesitant to check out cuz of the 3 star rating, no need to be concerned Donnie found me a great car and I wasn't sure that I could have afforded it and even though I was about 50$ more a month than where I wanted to be Donnie won me over he's pretty funny, good guy and great dealership when I get my credit right I'm gonna come back and buy a new car from them!! More

PURE xxxx. DO NOT BUY A USED CAR HERE! Went in to look at a Mazda Tribute they had on their website. Was one of the only used cars listed that was not a "Choice Car For Cash" (defined as Th Went in to look at a Mazda Tribute they had on their website. Was one of the only used cars listed that was not a "Choice Car For Cash" (defined as This vehicle needs repairs. It may have a branded title such as prior salvage title, flood damaged title, rebuilt or reconstructed title, or be identified as a lemon law vehicle under Texas State Law. The odometer may have been modified before Roger Beasley Mazda-Hyundai-Mitsubishi took possession of this vehicle. The vehicle may have prior damage that is not reflected on vehicle history reports. The customer will pay costs for all repairs to this vehicle.) I should have known when a place even offers these types of vehicles - there's a problem. None the less, this vehicle was not marked as such. I was greeted immediately by salesman James Munoz. I told him I was looking for that Mazda, although I would prefer a Hyundai and told him how much I had to spend. I looked the Mazda over while he went back to view other inventory that met my needs. He came back and said "It might be your lucky day" - I was thinking, "oh hey, maybe a Hyundai..." It was a white Mazda Tribute that had just been brought in that day with about 1,500 less miles. Then he explains it hadn't been tested at all, but had a price over a thousand dollars more than I wanted to spend, and that any Hyundai was about 4 thousand more than I wanted to spend. I should've walked right then and there. I test drove the Mazda briefly while he made buddy talk, he guided me down a road that wrapped around the dealership. We got back to a Y in the road and said "that way is the dealership and that way is the highway" and I just assumed that meant we had to go back to the dealership and did. Later when problems arose on highway driving and I notified James, he said "I insisted you drive it on the highway" I asked in what way he insisted and he never replied. The car seemed fine, I had been in an accident and was pressed for time to buy as my rental would expire, so we arrived at a price & began doing paper work. There was the "Choice Cars For Cash" paper to sign. I was like "uhm this was THE ONLY used car that didn't have that designation" James states "oh I am sorry, I guess that was a mistake" and I was ready to walk the deal. He asked what it would take to still sell it, he came down a hundred bucks, threw away the "Choice Cars For Cash" form, and said they'd help if anything went wrong with the car. I took him at his word. On the way home, I noticed it shook some over 60mph & also seemed to hesitate and misfire some at times. The very next day I contacted them & they ask I bring it back, and that they need me to stay there, so I missed a whole day of work to bring it to their service team. James, his service tech, and James' boss looked me in the eye and said they didn't find one thing wrong. I insisted there was and James brought out some head guy of the dealership who proceeds to tell me how they only sell nice cars, and that they're always safe - and that if it was something that threatened our safety they wouldn't have sold it. He went on to say "if it was for example a rotor, they'd want to fix that as it isn't safe." I drove away with another promise to fix anything that happened. I took it to an independent mechanic who immediately found a warped rotor and brake pads were bad. I told James who had the gall to tell me I should've had it serviced there. I told him that I gave them every opportunity to do just that. After several unreturned messages, I finally had an offer from James to replace HALF the bill since I didn't have them service it. I told him that was unacceptable and that I had been quoted around $200 for repair and they should at least pay that. Days later I finally hear back from him that "his boss called their boss" and they would send me a check within 4 days for $200. The next day the Mazda would not start. Turns out the battery died. I notified James who quickly accused me of leaving something on. The battery they sold in the car had expired in 2011, and I guess they had just charged it enough to get off the lot. More unreturned messages over a two and a half week span, and contact from Sydna Kobersky after sharing some of my horrible story on their facebook account. She requested a copy of the receipt, which no one had ever asked for previously, simply her way of accusing me of lying about the service done I assume as she had no intention of paying the actual bill of $251.73 as all that was provided was a snide reply and a check for $200 which obviously comes nowhere near the repair costs, much less the battery, or the day off work to get a misdiagnosis from their "mechanics". I had "tagged" James Munoz in the facebook post, and when I went back to review it, he wasn't tagged any more, he blocked me from facebook! I guess I wouldn't want anyone to know what a shady operation I worked for either. So, I would not recommend you taking your business to this place and hope that none of you experience such horrible accusations and clearly manipulative business practices as I have. The acceleration issue has worsened and appears to be bad coils which will also set me back a lot of money. More

Great experience. Would give higher than 5's if I could. Negotiated price fairly. Explained everything up front with no pressure to take extra warranty and insurance packages, etc. No dealer add-ons. could. Negotiated price fairly. Explained everything up front with no pressure to take extra warranty and insurance packages, etc. No dealer add-ons. Even delivered the vehicle(not trade-in) that I drove to dealership back to my house which is about 40 miles away. I have bought from Roger Beasley Dealerships before and I know if there is a "Problem" there won't be a "Problem". More

Jim Hawthorne was great to work with. Very professional. We worked out a deal on the phone and I traveled from Houston to get the car. We were in and out in about 40 minutes. I HIGHLY recommend Jim and Roge We worked out a deal on the phone and I traveled from Houston to get the car. We were in and out in about 40 minutes. I HIGHLY recommend Jim and Roger Beasley Hyundai! More

After talking to many of the dealerships in the Austin and surrounding areas I was becoming very skeptical that my husband and I were going to find a quality used vehicle at a reasonable price. I looked a and surrounding areas I was becoming very skeptical that my husband and I were going to find a quality used vehicle at a reasonable price. I looked at the online inventory for Roger Beasley Hyundai in Kyle Texas and found a very good deal on a used Ford Explorer. I spoke with Jim Hawthorne and he was very helpful, honest, and straightforward about the vehicle we were looking at. Everything he told us was accurate, there weren't any unexpected fees or charges and we in and out with our new vehicle very quickly. After many dealerships giving me the run around on their prices as to why they were charging a whole lot more than NADA clean retail it was refreshing to do business with a salesman with integrity. Jim Hawthorne and the folks at Roger Beasley Hyundai of Kyle still understand what customer service is. More

Best salesman ever! No hassle what so ever he actually asked and cared what I needed and wanted and found the exact car! He was very nice and professional and I was satisfied with my purchase! highly reco asked and cared what I needed and wanted and found the exact car! He was very nice and professional and I was satisfied with my purchase! highly recommended! Go to jc! More

AMAZING/EASY--ask for Jim. Honest!!!! We communicated AMAZING/EASY--ask for Jim. Honest!!!! We communicated via email--prompt response, including pictures to ease my mind. When I arrived from Houston (y AMAZING/EASY--ask for Jim. Honest!!!! We communicated via email--prompt response, including pictures to ease my mind. When I arrived from Houston (yes, there are dealerships in Houston but none with good prices and the integrity I experienced). I arrived at 8:30 am and the deal was just as he said. In and out and happy happy!! Highly recommend! That's how it should be when you buy a car. More

Eiji was the most helpful salesman we have worked with when buying a new car. He made it very pleasant. We have a very happy daughter because of the time and effort he put into making the sale. I will be when buying a new car. He made it very pleasant. We have a very happy daughter because of the time and effort he put into making the sale. I will be sure and tell all my friends to make the drive to Kyle for their next car purchase More

Very friendly and helpful. No high pressure sales. Knew his car information and was very informative. Will recommend to friends. Car dealership has excellent facilities, clean, roomy, play area for the ki his car information and was very informative. Will recommend to friends. Car dealership has excellent facilities, clean, roomy, play area for the kids and I felt very comfortable. More