Steele GMC Round Rock
Round Rock, TX
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In my opinion this is the number one GM dealership in the Austin area ! I have purchased 5 trucks 8 vehicles total from this group over the years ! Austin area ! I have purchased 5 trucks 8 vehicles total from this group over the years ! More
Scott in my go to service person Been taking care of me for years. Always make sure I’m happy. 5 trucks and has always made me happy. for years. Always make sure I’m happy. 5 trucks and has always made me happy. More
No words can describe them. Purchased a vehicle from them on June 9 2020. Back up camera went out on one week. Has been worked on 7-8 times still no camera operable. The last time in shop was it. Was returne on June 9 2020. Back up camera went out on one week. Has been worked on 7-8 times still no camera operable. The last time in shop was it. Was returned to us on are around Nov. 5 was going somewhere on Nov. 20 first time to get in it since being returned and guess what not camera. In process of filing the lemon law. We have put around 200 miles for our use. All other is driving back to dealer and them test driving it. Now has over 1800 miles on it. More
Dylan, Stephen and Alex were all very friendly and made the buying process quick and easy. I would definitely recommend using them in the future! the buying process quick and easy. I would definitely recommend using them in the future! More
Jeff helped us out this evening and was so very helpful. Buying a car can be a painful process and he made it so easy despite the few humps we ran into with trying to finance. He definitely took a difficult Buying a car can be a painful process and he made it so easy despite the few humps we ran into with trying to finance. He definitely took a difficult situation and made it bearable for all of us. He took his time to explain everything into detail and make sure we understood and knew what we were waiting on. We were there late but he hung out and just sat and visited with us while we waited and it made the time pass much quicker. We appreciate all that Jeff did and would recommend him to all of our friends looking to buy a car! A great experience overall!! More
can not get them (Mitch Beatty) to return calls Buying experience was very good but when a problem occurred this guy wont return calls even though he texted me to call him (3 in a month) about rebat Buying experience was very good but when a problem occurred this guy wont return calls even though he texted me to call him (3 in a month) about rebate, issue still not resolved More
Customer Service I give them a full 5 stars because Martin was honest, understanding, patient, and genuinely a great guy. Me and my family have so far purchased 3 vehi I give them a full 5 stars because Martin was honest, understanding, patient, and genuinely a great guy. Me and my family have so far purchased 3 vehicles from this dealership and will always recommend them due to the experiences and personnell. Donna who helped with the financial paperwork. She was very informative and knew a lot about the 2018 ram 2500 Tradesman Crew Cab I had purchased. Katherine in service was also very kind and informative of any questions or concerns I had. More

