Steele GMC Round Rock
Round Rock, TX
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My 24 yr old son was in Georgetown from Dallas for a wedding and his 2018 Denali started shaking and the check engine light came on. He called Nyle Maxwell and was told he would have to wait 10 days fo wedding and his 2018 Denali started shaking and the check engine light came on. He called Nyle Maxwell and was told he would have to wait 10 days for a service appt. I tried to call back and all phones went to voice mail during business hours. I hope no one there ever has an emergency. Very different level of service from Sewell where we bought the vehicle. More
I had an 8:00 a. m. appointment for my pickup to be serviced. It sat at the service Dept for a day without being seen. I received a call from the service person lettin m. appointment for my pickup to be serviced. It sat at the service Dept for a day without being seen. I received a call from the service person letting me know that they would not be able to get to my pickup that day because they were backed up with other vehicles. I had to go pick it up since I was going out of town the next day. More
After making the appointment I forgot that I needed a inspection also. I called Kara and she got it all done in a timely manner. They took care of me and that means a lot. inspection also. I called Kara and she got it all done in a timely manner. They took care of me and that means a lot. More
I just purchased my third GMC and am very pleased with the staff that I have dealt with. My salesman Toby was very knowledgeable and professional. I did not feel pressured which I really appreciated. Mark the staff that I have dealt with. My salesman Toby was very knowledgeable and professional. I did not feel pressured which I really appreciated. Mark the finance guy was very knowledgeable and professional and again no pressure. In my experience the service has been excellent and Scott has always been very professional and efficient. I look forward to continued service from Maxwell GMC. More
Everyone is pleasant. Helpful and professional. They as real find. I took my car in for service & it went through in a timely manner & without issue. I had the opportun Helpful and professional. They as real find. I took my car in for service & it went through in a timely manner & without issue. I had the opportunity to discuss my options of my lease buy-out with Mark in finance & was pleasantly suprised at how easy & natural the experience was. I could not be more impressed. Well done! More

