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Stearns Ford Inc.
Burlington, NC
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My Little Pony I have wanted a mustang since I was 16 & thanks to Delaine, Clarence & Phil I now am the proud owner of a red convertible. After looking at the car o I have wanted a mustang since I was 16 & thanks to Delaine, Clarence & Phil I now am the proud owner of a red convertible. After looking at the car online & then coming up to the dealership after hours 7 times I emailed Delaine. After several phone calls allowing me to get my courage up I made an appointment & Clarence was wonderful. He made an intimidating experience fun. Then Phil, who had helped me in 2006 with my Sebring sealed the deal getting me an interest rate better than SECU. So thank you 3 very much!!! More
Service The service at Stearns was great I will continue to carry my auto to their service department. All the guys in the service department are friendly. The service at Stearns was great I will continue to carry my auto to their service department. All the guys in the service department are friendly. More
Sweet Truck! The right truck at the right price! Jeff Gray,Phil Sumner and all of the Sterns staff were very helpful. Couldn't be happier with my purchase! The right truck at the right price! Jeff Gray,Phil Sumner and all of the Sterns staff were very helpful. Couldn't be happier with my purchase! More
awesome Max, and Phil were great to work with, and was able to work with my budget. I will be recommending them again.. Thanks for the great experience. Max, and Phil were great to work with, and was able to work with my budget. I will be recommending them again.. Thanks for the great experience. More
A Pleasure to Work With I haul a 39 foot fifth wheel all the time. I was in the market for a replacement tow vehicle. Found a possibility at Stearns Ford on the Car Fax Web s I haul a 39 foot fifth wheel all the time. I was in the market for a replacement tow vehicle. Found a possibility at Stearns Ford on the Car Fax Web site. The truck was competitively priced. I visited Stearns to check out the truck. Jeff Gray was the salesman who met with me. He was very helpful, answered my questions and allowed me to drive the truck "home" for my wife to see it. I could have even kept it overnight if I wanted to. The entire sales team - Jeff, Mitch, Phil and Sharon all worked with me to craft a deal that met my needs and earned my business. They even were willing to have a spray in bed liner and back up sensors installed as part of the deal. I am from out of state, but the business office worked hard to make sure that I had all the paperwork I needed for registration in my state in a timely manner. I would recommend Stearns to anyone looking for a good deal and good customer service! More
I am forever a Stearns customer!!! This is my second interaction with a Stearns company. I bought my first used car from Stearns Chevy when it was still open... It was the only lot I sh This is my second interaction with a Stearns company. I bought my first used car from Stearns Chevy when it was still open... It was the only lot I shopped. Six years later, when it was time to trade it in for a "more grown up model," I looked up the Stearns name again. Never went anywhere else and I will never go anywhere else. I love this company! More
Great dealership experience! I went to Stearns Ford to look at a used Ford Focus hatchback I had seen online. John Fender was my salesperson. He was the ultimate sales professio I went to Stearns Ford to look at a used Ford Focus hatchback I had seen online. John Fender was my salesperson. He was the ultimate sales professional. No pressure, just making sure all my concerns and questions were answered. The overall experience at Stearns was excellent. I ended up buying the car for my daughter and could not be more pleased. I would highly recommend Stearns Ford to anyone interested in working with a "customer comes first" dealership. It was worth the drive from Cary. Ask for John! More
Battery replacement Talked to Chad about battery replacement. Found out battery was over 3 yrs. old. Put in a new battery and on my way in an hour. Customer service re Talked to Chad about battery replacement. Found out battery was over 3 yrs. old. Put in a new battery and on my way in an hour. Customer service reps are great to work with on any problem. Have purchased 5 cars from Stearns over the years. John Fender is always helpful in securing a car. Would recommend Stearns to anyone. More
100% Satisfied!! My family and I have bought from Stearns Ford and Stearns Auto Group for MANY years. I recently purchased a used car from them. I could not be more pl My family and I have bought from Stearns Ford and Stearns Auto Group for MANY years. I recently purchased a used car from them. I could not be more pleased. Tony Mabry, my salesman, made it sooooo easy. He had everything ready as promised and the delivery was effortless. Rarely have we needed service over the years but when we have, again problem free. These are the people to buy from!!! - Kerry Mayton More
Very good experience at Stearns Ford Had an appointment. They got my car in on time and completed service in a timely manner. Have been using Stearns Ford for quite a while now. Had an appointment. They got my car in on time and completed service in a timely manner. Have been using Stearns Ford for quite a while now. More