Stearns Ford Inc.
Burlington, NC
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Tonya Lewis purchased my vehicle from me and helped me look for other vehicles. She is very honest and great with communication. I recommend requesting her if you are looking to sell your vehicle. look for other vehicles. She is very honest and great with communication. I recommend requesting her if you are looking to sell your vehicle. More
Great and friendly staff. They work to make you happy. They try to make your experience quick and easy. Within two and half hours we walked out with the vehicle we wanted. Bes They work to make you happy. They try to make your experience quick and easy. Within two and half hours we walked out with the vehicle we wanted. Best car buying experience I have had. I am 63 so have bought many vehicles in the past. This one was the best v More
I recently purchased a F450 from Stearns Ford and was very happy with the sales department. Wiley and Charles were very helpful and patient. I would recommend Stearns Ford to anyone. Larry A very happy with the sales department. Wiley and Charles were very helpful and patient. I would recommend Stearns Ford to anyone. Larry A More
Salesman wasn’t pushy, but the guy over the salesman was somewhat. We liked Casey. Very knowledgeable about the vehicle we ended up buying. Would buy from him again. somewhat. We liked Casey. Very knowledgeable about the vehicle we ended up buying. Would buy from him again. More
I worked with salesman Jeff Gray who had my vehicle appraised while we test drove the 2024 Ford Maverick I was interested in. He was friendly and professional and I completed my purchase in just a few appraised while we test drove the 2024 Ford Maverick I was interested in. He was friendly and professional and I completed my purchase in just a few hours. After the sale, and unlike some dealerships, Stearns Ford quickly paid off the balance of my trade-in (a 2020 Ford Ranger) and Ford Motor Credit confirmed the payoff in less than a week. More
!st mistake was using the internet, I wouldn't have known a used Bronco in my price range, that wasn't one of 19 shades of gray, black or white, existed. Canden Green was my initial contact and was/is a fri a used Bronco in my price range, that wasn't one of 19 shades of gray, black or white, existed. Canden Green was my initial contact and was/is a friendly salesman to work with. It was hard to give up my 2.6% loan for the new almost 9% "great" rate (thanks Joe, you's an awe-sum prez). The finance guy, (Franklin, I think) was friendly, helpful as well, but I didn't go in with my hateful, haggling hat on either. I have no complaints so far... I got what I think I wanted, a little bit harder and expensive to find a front license plate bracket (being from VA) than I think it oughtta be. More
If I could leave a 0 star rating, I would, because the Sales Department at Stearns Ford does NOT deserve even 1 star. The shady, deceitful, and unprincipled way in which the Stearns Ford Sales Department Sales Department at Stearns Ford does NOT deserve even 1 star. The shady, deceitful, and unprincipled way in which the Stearns Ford Sales Department conducts business with potential customers is disgusting. I don't know how they sleep at night after the way they treat people during the day. I honestly thought the old way of Salesmen and their Sales Managers just blatantly lying and trying to manipulate customers had faded away with the rise of massive chain "no haggle" dealerships and social media. But no! The old way of selling cars using deceptive and unethical tactics is still being used today at Stearns Ford. I understand they need to make money, however, it is not necessary to treat customers with such disrespect to make money. There are plenty of dealerships who train their Salesmen and Sales Managers professional and ethical standards, and those dealerships are successful. Over the past 50+ years, I have purchased many cars from dealerships and worked with many different Salesmen. I could have possibly been lied to in the past, but not one Salesman I worked with tried to manipulate me and not one of them acted in an unethical manner like the Salesman and his Sales Manager that I met with at Stearns Ford. More