Station Chrysler Jeep of Mansfield

Victoria in the service dept is amazing! She knows her job and does it VERY WELL! Her customer service is off the charts. I will continue to service my car here as long as she is here. I She knows her job and does it VERY WELL! Her customer service is off the charts. I will continue to service my car here as long as she is here. I will continue to tell friends and family about Station Jeep because of Victoria. Station Jeep is very lucky to have Victoria as an employee…. If only there was more of her out there! Thanks again Victoria! More

The entire team was great. They were all nice, kept me in the loop, and returned my car when ready as promised. They were all nice, kept me in the loop, and returned my car when ready as promised. More

Waited on site for an hour before I was told that the service would take 2 more hours due to sequential software updates. I had to get picked up and return later to pick up the vehicle. I told the servic service would take 2 more hours due to sequential software updates. I had to get picked up and return later to pick up the vehicle. I told the service writer not to road test for a noise complaint due to stuff in the cargo area that would mask the noise but that message never made it to the tech which wasted more time. One of the issues I brought the vehicle in for was not fixed and there was zero follow up. Nobody told me it wasn't addressed and it occurred again on the drive home. More

Friendly staff, professional and efficient work. They always know and recommend everything your car needs They always know and recommend everything your car needs More

Chuck was very helpful ! I never wait too long for service . explained upcoming services need I never wait too long for service . explained upcoming services need More

Prompt customer service representative. Work done as requested, nothing more and nothing less. Work completed on time Work done as requested, nothing more and nothing less. Work completed on time More

Excellent, quick service as always! Easily booked the appointment online and taken in for service as soon as arrived! Easily booked the appointment online and taken in for service as soon as arrived! More

Always great service and professional staff. They are always happy to help you. Nice waiting room with TVs. They are always happy to help you. Nice waiting room with TVs. More

I had a great experience with the dealership. They helped me find the model that I wanted and made the process straightforward and easy. They helped me find the model that I wanted and made the process straightforward and easy. More

Julz was great. However I told her originally that I didn’t want the $897 protect all charge. That obviously got lost in communication to finance because they char However I told her originally that I didn’t want the $897 protect all charge. That obviously got lost in communication to finance because they charged it and refused to take the charge off. So I felt I was misled. More