Station Chrysler Jeep of Mansfield

Shayne was great to work with and as a result our experience was enjoyable. We are very happy with how quickly things moved along and are very satisfied with our purchase. experience was enjoyable. We are very happy with how quickly things moved along and are very satisfied with our purchase. More

Small but with great service the service department people are very friendly and eager to make your experience a good one with easy to understand explanations of why has been done to your vehicle people are very friendly and eager to make your experience a good one with easy to understand explanations of why has been done to your vehicle More

We had a great experience with them. Got our Jeep done in a timely fashion Communication was great! They explained and got the part right away a timely fashion Communication was great! They explained and got the part right away More

The service center at Station Chrysler Jeep of Mansfield is consistently exceptional. Victoria is always a pleasure to see and I know she is taking care of both myself and my Jeep the best she can. This d is consistently exceptional. Victoria is always a pleasure to see and I know she is taking care of both myself and my Jeep the best she can. This dealership is the only place I feel comfortable going to and to give my business. I know I am not being taken advantage of and they all truly feel like family. More

This review is about the Station Buick GMC Dealership, located just down the road from the Jeep Dealership. This is copy of the email I sent to the BDC Coordinator and the Dealer Principal as well, no res located just down the road from the Jeep Dealership. This is copy of the email I sent to the BDC Coordinator and the Dealer Principal as well, no response from either one 2 days later, oh and the car is still available for sale, I called today pretending to be interested. Good evening, I am not sure what happened or went wrong for a better description. After I didn’t hear back from you this afternoon, I called the main number of the dealership around 300pm and inquired if the 2017 Hyundai Sonata was still for sale and available to be looked at and i was told yes what time did I wish to come in. I told the woman 430pm as i get out of work at 400pm. I left work a bit early and made a 45 minute drive in traffic and arrived at the dealership around 435. I explained to the salesman who greeted me what I was looking for. His response was “oh we just sold that an hour ago, as a matter of fact I sold it. Do you want to look at something else?” I replied that I had come all this way for that particular vehicle, and also told him that when I called to make the appointment for 430, i was told that if someone else came by and/or sold in they would call me so I wouldn’t waste a trip. He then went to “talk to the manager”. He came back a few minutes later and offered his business card and apologized again. I find it odd that the car was “Just Sold” and here are the reasons why: 1.) No Hold/Sold Tag on the front Window. 2.) The car hasn’t moved in a while…a few days or more, There was dust/dirt on the entire vehicle and the brake rotors had rust forming when a car sits for a couple of days. 3.) Perhaps you’re holding it for someone else either a co-worker or friend. In closing, this is a shady way of doing business and treating a potential new customer. I liked the way the car look and although i hadn’t driven it yet, was very impressed from the outside of it after walking around it looking for flaws and there weren’t any. I came bringing my payoff letter from my lender, pre-approved for the price of the car, willing and able to take it for a test drive, and start the purchase of it tonight. Not only did you guys mess up big time by not being honest and upfront with me, I will never ever consider doing business with your organization now or in the future. Furthermore, i’ll be telling my friends family and co-workers what happened to me. Please don’t bother contacting me about this, I am too annoyed to consider any business dealings with your dealership. More

Friendly and didn’t have to wait long for an oil change More

Great experience with the team there, especially Kevin as he was extremely knowledgeable about the vehicle I ended up purchasing. As well as Brendan being flexible to make a deal that worked for me. he was extremely knowledgeable about the vehicle I ended up purchasing. As well as Brendan being flexible to make a deal that worked for me. More

Great service from Victoria as usual!! Always a pleasure. Quick too! Quick too! More

Very well pleased with the way my leasing was handled. Much better than the previous one Much better than the previous one More

Took a few tries with the service dept to get it right but the finally did. dealership is under new ownership so I attribute the service glitches to their establishing process and procedure for parts acqu but the finally did. dealership is under new ownership so I attribute the service glitches to their establishing process and procedure for parts acquisition, loaner cars and general customer service. They still have a way to go but my most recent visit was great. More