Stateline Chrysler Jeep Dodge Ram

Customer service was excellent until my husband showed the dealer an error on their website that allowed us to purchase the vehicle for a slightly lower price. Then the salesmen were deflated and the cus the dealer an error on their website that allowed us to purchase the vehicle for a slightly lower price. Then the salesmen were deflated and the customer service at that point was just okay. Sorry to mess up their monthly quotas. Hopefully, owners realized that it was not the salesmen's fault that the price online was incorrect. More

I was referred here by an associate (work) and they TRULY worked with me. On my trade-in vehicle and on looking/choosing a new vehicle. They understood my needs & terms FULLY. All 3 Staff members were AWESOM worked with me. On my trade-in vehicle and on looking/choosing a new vehicle. They understood my needs & terms FULLY. All 3 Staff members were AWESOME w/ me. Even had my son & mom with me. :-D More

Lawrence was very knowledgeable about the vehicle and thorough regarding gathering information for financing. Billy Ray, the floor manager, was also helpful but mislead me a little regarding interest ra thorough regarding gathering information for financing. Billy Ray, the floor manager, was also helpful but mislead me a little regarding interest rate. Billy Ray was not involved in obtaining the interest rate so I had questions regarding that and also the discrepancy between the internet price and the selling price. I called to speak to Ryan (finance person) who explained the current terms, researched the internet price and provided the difference, and also obtained a lesser interest rate. Overall, I would recommend this dealership to anyone. More

Thanks to Robert Morrison and Jason our visit was incredible the customer service was a 110 percent. They left no questions unanswered, they were on top of every detail and was willing to stay as la incredible the customer service was a 110 percent. They left no questions unanswered, they were on top of every detail and was willing to stay as late as needed even though it was after closing we did not feel rushed. Thanks, Lorie and Mike Shaum More

Chastity McCormick was so wonderful. An extemely pleasant and caring individual. She made my buying experience so great. She was helpful in knowing all about the product and answering any questions that I ha and caring individual. She made my buying experience so great. She was helpful in knowing all about the product and answering any questions that I had. She was patient and very understanding with all of my questions and needs. I would recommend that you ask for her when stepping into this dealership because she is awesome at what she does. She truly is in this business because she cares about the average consumer and wants to help in any way that she can. Overall the whole place was great. The guys working in the tower were extremely friendly and genuinely cared about my experience with them. The finance team was so helpful in answering my questions and being so very patient with me. More

My experience at Stateline was a very good one. It all started with my online communication. They consistently followed up without any pressure. I felt I needed to come in person to see if thet could acco started with my online communication. They consistently followed up without any pressure. I felt I needed to come in person to see if thet could accommodate me, which they did. However, it wasn't so straight forward; we looked at a lot of cars, talked a lot of numbers, but what sold me was their commitment to work out a deal. I want to thank my sales person Lawrence Perry for being more knowledgeable than me on the car I was purchasing, and I want to thank the General Sales Manager for coming out of his office to come and talk to me and make this deal work. I really feel these are good guys to work with and do business with; I would highly recommend Stateline and their staff! More

Statelind Dodge Jeep and crystlerhad an easy sale with me, I knew what I wanted and found it in their columbia ford store. I called the number and the Yatzee, the online sales person told me she would shi me, I knew what I wanted and found it in their columbia ford store. I called the number and the Yatzee, the online sales person told me she would ship it up to Charlotte and said while thats getting here lets get all the information out of the way so we dont waste your time while your here. I went down to the dealsership and delt with Josh, he had not been their long but was personable, did not push me into another direction, we did look at "cool" cars but we both knew they were out of my price range. The truck showed up and we went on a test drive! After that the finance guy was amaazing! He got be the best rates for the best term and they gave me a fair amoutn for my trade. I would recomend these guys to anyone! More

I had a great experience at the dealership. all the sales staff were great to work with. They met all my needs. After the sale the sales manager made sure he took care of my vehicle when the water pump start staff were great to work with. They met all my needs. After the sale the sales manager made sure he took care of my vehicle when the water pump started leaking the week after i bought it. I would recommend this dealership to others. More

I recently purchased a used 2005 Dodge Ram 1500 from StateLine, and the salesman that worked with me did a great job. His name is Joe Watts and I recommend if you go to StateLine for a vehicle ask for J StateLine, and the salesman that worked with me did a great job. His name is Joe Watts and I recommend if you go to StateLine for a vehicle ask for Joe. He will work with you not against you. Overall, the whole staff at StateLine was nice and helped in every way possible to meet my needs. More

Julio and Viet could not have been more helpful. They were courteous, friendly, professional, and knowledgable. They went out of their way to find me a vehicle that met my criteria and put it all togeth were courteous, friendly, professional, and knowledgable. They went out of their way to find me a vehicle that met my criteria and put it all together in two days. I would highly recommend this dealership. Bill B. Charlotte, NC More