Stateline Chrysler Jeep Dodge Ram

I love my car! Thank you very much for everything you all did! You clearly explained the differences between what I was told over the phone and what I discovered once I arrived at the dealership to chec all did! You clearly explained the differences between what I was told over the phone and what I discovered once I arrived at the dealership to check out the car for myself and do my test drive. Also, I was told over the phone by Phillip that externally and internally the Jeep was perfect. Upon checking myself when I arrived, I found paint chipping on both sides of the Jeep externally and a few burn holes in the ceiling from cigarettes internally. Just wanted to let you know everything. Let me please remind you that Tony Sanders was WONDERFUL 1 More

Everette was great, very friendly, professional and knowledgeable. The Sales Manager also seemed intent on doing what it took to make me comfortable with the deal. The Finance guy, (forgive me for fo knowledgeable. The Sales Manager also seemed intent on doing what it took to make me comfortable with the deal. The Finance guy, (forgive me for forgetting his name) was also very helpful and professional. It was a good experience, thank you. A few issues that I was not thrilled about was the internet pricing, the way the "Discounts" are listed is really a false lead on. Yes, there is fine print saying this includes every possible discount under the sun and you will not quialify for half of them but I found the way it was put on there to be a bit misleading. Also I recieved a card in the mail saying I could get UP TO $2,000 over Kelley Blue Book for my trade, that was a sham as I did not even get KBB much less the $2K over. With that said, the staff was attentive to my needs and worked well to achieve the common goal. Thank you. More

I really enjoyed working with James and I thought he was very helpful. The financing staff was able to work with me to help me reach my payment goals on the vehicle that I was interested in. I had a great very helpful. The financing staff was able to work with me to help me reach my payment goals on the vehicle that I was interested in. I had a great experience at this dealership and I would certainly recommend this dealership to others. More

The last time I bought a new car I came home and was exhausted. This time I cannot tell you how great I felt when I got home. I came to the dealership to look at what I had picked out on line and Juli exhausted. This time I cannot tell you how great I felt when I got home. I came to the dealership to look at what I had picked out on line and Julio came out to greet me. He was so nice. He was so endearing and I just loved him. He was knowledgeable, asked the right questions and made me feel at home. I wasn't coming to buy. I was coming to look. He honestly made the deal that I couldn't pass up because of his honesty. Can you believe that? Honesty in a car dealership. I don't know how you have changed how it is to buy a car but you have done it. I don't want to go to any other dealership to buy another car except yours just because of this experience. P.S. LOVE THE EXPENSIVE CLOTHES AND MANNERS, TOO !! Awesome. This has been terrific. I can't believe it. More

Nathan was both friendly and patient. He has a wonderful personality and a great sense of humor. I enjoyed working with Nathan very much. I believe that Nathan will have a very long and profitable career in personality and a great sense of humor. I enjoyed working with Nathan very much. I believe that Nathan will have a very long and profitable career in the car sales business. In addition, I also believe that Nathan would be an asset to any business that concerns customer service. He worked very hard and stayed very late after business hours, as did his sales manager, to accomplish the sale of my car. Best regards, Susan Wick More

Kelvin was extremely friendly and helpful. He worked with me and wasn't pushy, which I appreciated. He also didn't try to take advantage of me, even knowing this was my first car buying experience. He worked me and wasn't pushy, which I appreciated. He also didn't try to take advantage of me, even knowing this was my first car buying experience. He worked hard to get me a good financing deal, which was even better than my own bank's deal! He did everything he could to make sure that the car wasn't sold before I could come down and check it out and I really appreciated that. More

Very responsive and and a pleasure to deal with. WOrked with other Dealerships in past and got just average interaction. Stateline was excellent in all aspects of the negotiations. I will be sending anyone with other Dealerships in past and got just average interaction. Stateline was excellent in all aspects of the negotiations. I will be sending anyone interested in purchasing a new vehicle to them. More

I must say I have never been to a dealership that was this professional and friendly. Tracey Nathaniel is a very down to earth and genuine person who was wonderful to talk to during the sales process. Sh this professional and friendly. Tracey Nathaniel is a very down to earth and genuine person who was wonderful to talk to during the sales process. She is very knowledgeable about the vehicles, and I am very glad we met. She has an enthusiam about vehicles which is very contagious! Ron Davis Jr. was very helpful and made the paperwork process very smooth and painless in finance. He has a very friendly yet professional manner which makes people comfortable. It was truly an honor talking with him, and the paperwork process took much less time than the explanation about all the cars gizmo's and gadgets took! I would not hesitate to recommend Stateline to anyone I know. It was a very pleasant experience all around and is a very beautiful dealership. More

I went in to the dealership for a specific vehicle I saw on their website, however when I went to the dealer, they attempted to try and sell me everything BUT the vehicle I wanted. After several visits they on their website, however when I went to the dealer, they attempted to try and sell me everything BUT the vehicle I wanted. After several visits they finally decided they could allow me to work a deal on the vehicle I wanted. There were some issues that were supposed to be resolved prior to me purchasing, however they weren't. When I asked about the issues I was told to bring the vehicle back again on a certain day at a certain time when the service department had a technician to fix the problem. I then returned back when they had asked, coming to find out that this certain technician capable of resolving the issue was now on vacation. This was the last straw for me, and rather than continuing to drive over 30 miles to the dealership again, I took it and paid out of pocket for another dealer specifically for the make that I purchased. All I felt They really cared about was making their sale and had no appreciation or concern for the satisfaction of a customer. I can undoubtedly say, I would never purchase from Stateline again. No follow up after my last visit and absolutely no thank you after I had purchased a car. If it weren't for the specific vehicle I went there for, I would have walked out. More

We are pleased with the customer service that we received from Stateline Chrysler...we got a great deal on a good used automobile and we would recommend this dealership to our family and friends...the overal from Stateline Chrysler...we got a great deal on a good used automobile and we would recommend this dealership to our family and friends...the overall experience was very satisfying...thanks!! More