Stateline Chrysler Jeep Dodge Ram

My wife and I were very pleased with the service and overall experience we had at Stateline Chrysler Jeep Dodge dealership. From the moment we walked in the door we were treated fair and made to feel co overall experience we had at Stateline Chrysler Jeep Dodge dealership. From the moment we walked in the door we were treated fair and made to feel comfortable. The car buying experience is not typically one that anyone WANTS to go through. With 3 children it is even less desirable of a situation to be in. Accessible play area, wifi, test vehicles being brought up to us, and NOT having to fill out paperwork right off the street were just a few of the things that made trudging through the experience a pleasant one at your dealership. Wilfredo made it a point to show product knowldege, and express his belief to buy what makes you happy, regardless of who is selling it. At other dealerships we received many sales tactics that left a sour taste in our mouths. Some trashed the competition, belittled our current vehicle, spoke down to my wife, and even in cases dismissed questions we had that they couldnt answer. These souring tactics were NOT an issue at Stateline. At stateline we were quickly introduced to the store Manager, shown product within minutes of walking in the door(very important when shopping with children), and asked (not pushed to fill out forms) what we wanted/needed and where we needed payments to be to make it happen. Even upon returning to Stateline within 10 minutes of close, we were offered a second drive of the vehicle to get a feel for the night drive. At the end of the day, we both felt that we got the most car and feature for our money and were treated like a friend. Im a firm believer in the customer service experience and it carrying at least 30% of our buying decisions. At Stateline this experience met and exceed our expecations and ultimately resulted in a purchase. Thanks again More

Jamal did a very good job of describing the features of my new '12 Dodge Charger. He also took his time and was thorough and detailed throughout the whole process. It was a very good experience and tha my new '12 Dodge Charger. He also took his time and was thorough and detailed throughout the whole process. It was a very good experience and thanks! David G. Smith More

Will Smith at Stateline was my salesperson who helped me pick out and lease my new Jeep. He was extermely knowledgeable. Will placed me at ease and I built trust with him after he immediately let me know t pick out and lease my new Jeep. He was extermely knowledgeable. Will placed me at ease and I built trust with him after he immediately let me know that a feature I thought I wanted was not worth it for my intended purposes, regardless that the feature would have increased the price of the Jeep I was going to purchase. Buying a car is stressful and can be a long tiring process, but after being at the car dealership for five and a half hours I was happy that Will was there to help us through every step with detailed explaination of the car, the buying process, and finance options. I highly suggest Stateline and Will Smith if you are looking to purchase a Jeep. I love mine and it has everything I wanted within my price range, you can't ask for anything more. More

Jim and Jason were very friendly, informative and helpful during then sales process. I first visited the dealership in November, then again in January and again today to finally make the purchase. They wer during then sales process. I first visited the dealership in November, then again in January and again today to finally make the purchase. They were very accommodating and patient with us, answered our questions, took us on test drives, emailed us, etc.... During the purchase and financing, joe was very friendly and professional and made the process quick and easy. It was a real pleasure dealing with all of the Fiat team and I would definitely recommend them again! Thank you! -Jennifer Cichonski More

The staff at Stateline went out of their way to make me happy. Several people that were not even involved with my purchase walked by and thanked us for our business, that did not go unnoticed and I will be happy. Several people that were not even involved with my purchase walked by and thanked us for our business, that did not go unnoticed and I will be telling anyone that I know that if they are interested in making a purchase, Stateline Dodge should be one of the first places they visit. More

Neal, was very prepared to help in any way. Very knowlegable about the car we were buying. He also made several follow up calls after the sale to make sure we were satisified with our purchase. knowlegable about the car we were buying. He also made several follow up calls after the sale to make sure we were satisified with our purchase. More

Emilio was willing to stay late, as I was arriving from the other end of the city. He was extremely friendly and willing to take the time to listen to everything I was looking for, as well as my concerns the other end of the city. He was extremely friendly and willing to take the time to listen to everything I was looking for, as well as my concerns with the vehicle. Most importantly, I never felt pressured! It was a pleasat, mellow environment, and a pleasure to do business at teh location. More

Cory and kevin were great to work with. They explaine everything in detail and made sure I was happy when I left! Can't thank them enough for all their help and support! Thanks stateline! everything in detail and made sure I was happy when I left! Can't thank them enough for all their help and support! Thanks stateline! More

Went looking for a Jeep, I told them how much I wanted to spend, and they tried to up sell me on a more expensive model and give me a insanely long duration on my line. Like 82 months or something. I didn' spend, and they tried to up sell me on a more expensive model and give me a insanely long duration on my line. Like 82 months or something. I didn't know they would let you finance that long. So instead of trying to find a car that meet my price point, they try to work in a more expensive car with some sort of crazy finance. When I told the this wouldn't work THEN they tried to show me something that was something closer to what I could afford. They didn't have the car in stock, so I went somewhere else where they DID find something I could afford. That, and when you pull up to the dealership there were about 10 sales reps that jumped me the second I stepped outta my car like a band of wild jackals. Give a guy a second to catch his breath guys and look around. More

Lawrence Perry was very courteous and knew the business...he went out of his way to assist us. We could not have asked for a better salesman. We would recommend Stateline to all of our friends an business...he went out of his way to assist us. We could not have asked for a better salesman. We would recommend Stateline to all of our friends and we would tell our friends to ask for Lawrence Perry. More