Stateline Chrysler Jeep Dodge Ram

I found the perfect truck online, a 2009 Dodge Laramie, and was told that the truck was available and was like new. So I put down a $500 holding fee and then drove over 150 miles to look at the truck. As w and was told that the truck was available and was like new. So I put down a $500 holding fee and then drove over 150 miles to look at the truck. As with most sale deals, the experience started off very good. My wife and I were greeted with open arms and it all appeared like it was going to be a good day. My first indication that the phone converstaion about the truck was less than truthful was the obvious damges on the body of the truck. I figured that I could use this to haggle with the price. While looking over the truck, I asked that the engine be turned off so I could check the oil and was promptly told that, as part of the service for sales...the oil had been just changed and there was no need to check it. Well, I had the truck about a week with less that 500 miles added by me when the "change the oil" notification came up. Dishonesty was the first word that came to my mind! So, now I am inside the dealership ready to negoitiate. I made an offer of $700 less than the asking price to cover the body damges (later estimates were found to be $1,300)and Mr Perry said that he'd have to ask the boss. My offer was never entertained. I was then asked about financing and I informed them that I already have an approved loan with my bank (USAA, as I am a retired Soldier). This is when the friendliness changed. I was at the point of being badgered as they were trying to get me to use "their" financing. I repeatedly explained that I already have an approved loan and I use my bank for everything. The relationship immediately went ice cold and it was like they couldn't get me out the door quick enough. I also had to remind Mr Perry twice to get my $500 holding fee returned. This experience was the worst I've had! More

Will was great to work with. Very friendly and helpful. I would strongly recommend him to anyone in the market for a vehicle. The 4 rating on quality of work reflects on the detail / cleanup crew who didn't would strongly recommend him to anyone in the market for a vehicle. The 4 rating on quality of work reflects on the detail / cleanup crew who didn't get the vehicle quite as clean as I would have expected, and who left sticker residue on the inside of a rear window, causing difficulty when putting the window down. Other than that, a great experience. More

Best customer service ever at a car dealership. Left a dealership in Rock Hill just before arriving, with a bad experience. joe turned into an awesome experience. Little to no pressure and showed me only dealership in Rock Hill just before arriving, with a bad experience. joe turned into an awesome experience. Little to no pressure and showed me only what I wanted to look at. More

Lawrence was just a pleasure to deal with. His knowledge of the product he sells was excellent. He was very professional and I would highly recommend him to my friends. Everybody at this dealership was gr of the product he sells was excellent. He was very professional and I would highly recommend him to my friends. Everybody at this dealership was great. More

I was looking to get a good deal an deal an get something I can use for work an my own use. Everyone was kind an explained everything to me. I was very impressed with the staff and the overall expirence. I w I can use for work an my own use. Everyone was kind an explained everything to me. I was very impressed with the staff and the overall expirence. I will be there for service. The sales staff was professional an well versed in the overall business. Thank you for a great expirence. More

This dealership has good intentions but my experience here was very disappointing. The way in which my sale was handled was very sloppy. I had to sign my contract multiple times over (3 to 4) because of here was very disappointing. The way in which my sale was handled was very sloppy. I had to sign my contract multiple times over (3 to 4) because of the errors the staff made on numerous occassions. No one could get anything right. First it was the VIN number that was wrong, then it was the monthly payment, then it was the VIN AND the monthly payment. I was twice inconvenienced when I offered to return to the dealership to re-sign the documents. I even called to make sure the documents were ready before I went. Both times I got there and there were no documents to be found. No one really seemed to care. The same managers that were so eagle to "make the sale" when I was in the dealership were quick to place the blame on others and not even take a moment to care about what was going on. I was shunned and told to return the next day. Needless to say, I never returned. The salesman ended up bringing the documents to my job because that was the only way they were going to be signed. I refused to visit them again at my time and expense. I would not recommend this dealership to anyone unless you have time to waste. I would have much rather have went to another dealer in the area than to deal with the unprofessional staff here. More

This is our second purchase from StateLine CJD and another terrific transaction. Julio met us on the lot with his low/no pressure approach to sales and gave my wife and I all the information we needed another terrific transaction. Julio met us on the lot with his low/no pressure approach to sales and gave my wife and I all the information we needed to make a purchase that evening. The entire process took much less time than you would believe. No BS, just good service. More

The folks at Stateline Chrysler Jeep Dodge were very helpful and courteous. Our sales person was patient and seemed to understand the process that we were going through to make our final decision. I a helpful and courteous. Our sales person was patient and seemed to understand the process that we were going through to make our final decision. I am hopeful that our future dealings with them as it relates to service will continue to be as pleasant. More

Sales Rep. and everyone I made contact with were very courteous and professional. Was the best experience I have ever had with any auto dealership. Would gladly recommend. courteous and professional. Was the best experience I have ever had with any auto dealership. Would gladly recommend. More

Kevin in financing did a great job getting us an incredible interest rate despite a pretty average credit score. Corey, our salesguy, has been a great point of contact during after-sale process. incredible interest rate despite a pretty average credit score. Corey, our salesguy, has been a great point of contact during after-sale process. More