Stateline Chrysler Jeep Dodge Ram
Fort Mill, SC
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Ive bought multiple cars in my life and the deal and price yall came up with was just what i needed. i love my wrangler and that you accommodated my net equity on my trade. i will defintately be shoppin price yall came up with was just what i needed. i love my wrangler and that you accommodated my net equity on my trade. i will defintately be shopping there in the futre also adrea is a great sales person, very energetic and approachable. she shows she cares for her customers and remembers them More
We were at the lot just looking around as we do almost every weekend. It was just before closing when Andrea walked up to us with such excitment still in her face and attitude. We went on a couple of te every weekend. It was just before closing when Andrea walked up to us with such excitment still in her face and attitude. We went on a couple of test drives and she knew all the information on the cars that intrested us. We went home that night to think on a decision and she kept in contact with us the next day to see what we were thinking. I feel that it is important to tell you I bought my previous car from here in 2005 and I was determined to never buy there again. My fiancee just likes looking at the inventory as it is close to our house. Anyway, Andrea was awesome! I felt like we've been friends for years. I never felt like I was being taken advatage of or pressured into buying anything. Like I said we were just looking and she made us feel like we were destined to be in the Charger:) I'm sorry but I don't remember the guy who came to us to talk #'s but he really stepped up to work with us on the deal as well. He came back with some crazy #'s and I was like no thank you. He took my past expierence with you guys in consideration when he back to replay the #'s, which was really appreciated. I am extremely happy with my new used car and with all the services received. On the lot Andrea was awesome and very helful. She was high energy and just made us so excited about the expierence. The sales guy who crunched the #'s was very nice and actually cared about getting us in the car we wanted. Then we worked with another guy who finalized the papers, who was very helpful as well. He really took the time to explain all of my questions to where we actually understood what he was saying. I am 100% glad my fiancee had an interest in your inventory because you really turned around my attitude about your company. I look forward to continue our buisness with you in the future. Thank you. More
From the time I walked in to just review trucks and get advice and pricing for interested trucks, Joe was right there to offer answers to every question and to show and tell when deemed appropriate. Joe w advice and pricing for interested trucks, Joe was right there to offer answers to every question and to show and tell when deemed appropriate. Joe was never pushy just polite and helpful and seems to know when to ask and what to ask. My intent was never to purchase a vehicle at this first visit, but with all the professional showed by Joe and his management staff, I was sold on the truck, the price, the professionalism and the we appreciate your business attitude. I would highly recommend Stateline Chrysler Jeep Dodge to any one looking to purchase a car, jeep or truck. More
I found the perfect truck online, a 2009 Dodge Laramie, and was told that the truck was available and was like new. So I put down a $500 holding fee and then drove over 150 miles to look at the truck. As w and was told that the truck was available and was like new. So I put down a $500 holding fee and then drove over 150 miles to look at the truck. As with most sale deals, the experience started off very good. My wife and I were greeted with open arms and it all appeared like it was going to be a good day. My first indication that the phone converstaion about the truck was less than truthful was the obvious damges on the body of the truck. I figured that I could use this to haggle with the price. While looking over the truck, I asked that the engine be turned off so I could check the oil and was promptly told that, as part of the service for sales...the oil had been just changed and there was no need to check it. Well, I had the truck about a week with less that 500 miles added by me when the "change the oil" notification came up. Dishonesty was the first word that came to my mind! So, now I am inside the dealership ready to negoitiate. I made an offer of $700 less than the asking price to cover the body damges (later estimates were found to be $1,300)and Mr Perry said that he'd have to ask the boss. My offer was never entertained. I was then asked about financing and I informed them that I already have an approved loan with my bank (USAA, as I am a retired Soldier). This is when the friendliness changed. I was at the point of being badgered as they were trying to get me to use "their" financing. I repeatedly explained that I already have an approved loan and I use my bank for everything. The relationship immediately went ice cold and it was like they couldn't get me out the door quick enough. I also had to remind Mr Perry twice to get my $500 holding fee returned. This experience was the worst I've had! More
Will was great to work with. Very friendly and helpful. I would strongly recommend him to anyone in the market for a vehicle. The 4 rating on quality of work reflects on the detail / cleanup crew who didn't would strongly recommend him to anyone in the market for a vehicle. The 4 rating on quality of work reflects on the detail / cleanup crew who didn't get the vehicle quite as clean as I would have expected, and who left sticker residue on the inside of a rear window, causing difficulty when putting the window down. Other than that, a great experience. More
Best customer service ever at a car dealership. Left a dealership in Rock Hill just before arriving, with a bad experience. joe turned into an awesome experience. Little to no pressure and showed me only dealership in Rock Hill just before arriving, with a bad experience. joe turned into an awesome experience. Little to no pressure and showed me only what I wanted to look at. More
Lawrence was just a pleasure to deal with. His knowledge of the product he sells was excellent. He was very professional and I would highly recommend him to my friends. Everybody at this dealership was gr of the product he sells was excellent. He was very professional and I would highly recommend him to my friends. Everybody at this dealership was great. More
I was looking to get a good deal an deal an get something I can use for work an my own use. Everyone was kind an explained everything to me. I was very impressed with the staff and the overall expirence. I w I can use for work an my own use. Everyone was kind an explained everything to me. I was very impressed with the staff and the overall expirence. I will be there for service. The sales staff was professional an well versed in the overall business. Thank you for a great expirence. More
This dealership has good intentions but my experience here was very disappointing. The way in which my sale was handled was very sloppy. I had to sign my contract multiple times over (3 to 4) because of here was very disappointing. The way in which my sale was handled was very sloppy. I had to sign my contract multiple times over (3 to 4) because of the errors the staff made on numerous occassions. No one could get anything right. First it was the VIN number that was wrong, then it was the monthly payment, then it was the VIN AND the monthly payment. I was twice inconvenienced when I offered to return to the dealership to re-sign the documents. I even called to make sure the documents were ready before I went. Both times I got there and there were no documents to be found. No one really seemed to care. The same managers that were so eagle to "make the sale" when I was in the dealership were quick to place the blame on others and not even take a moment to care about what was going on. I was shunned and told to return the next day. Needless to say, I never returned. The salesman ended up bringing the documents to my job because that was the only way they were going to be signed. I refused to visit them again at my time and expense. I would not recommend this dealership to anyone unless you have time to waste. I would have much rather have went to another dealer in the area than to deal with the unprofessional staff here. More
This is our second purchase from StateLine CJD and another terrific transaction. Julio met us on the lot with his low/no pressure approach to sales and gave my wife and I all the information we needed another terrific transaction. Julio met us on the lot with his low/no pressure approach to sales and gave my wife and I all the information we needed to make a purchase that evening. The entire process took much less time than you would believe. No BS, just good service. More