Stateline Chrysler Jeep Dodge Ram
Fort Mill, SC
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I went to Stateline Chrysler Jeep Dodge in Fort Mill, SC on the 4th of July to check out a car I had been looking at online for several weeks. I didn't really think I was going to purchase it, although it d on the 4th of July to check out a car I had been looking at online for several weeks. I didn't really think I was going to purchase it, although it did meet my criteria to a tee; it was a pre-owned red chrysler sebring convertible with a black top and fabric seats and low mileage for the year of the car. I first met Will; he was waiting for me when I pulled up at the dealership because I had called and made an appointment to test drive the car. He was very friendly, although professional, and after preliminary paperwork, we went on a test drive. I fell in love with the car, but as a divorced single woman who has had to make my own decisions about large purchases, I was apprehensive about negotiating the right price for me, in addition to the horror stories one hears about women going into a car dealership and being taken advantage of. Will Smith put me at ease, we had good conversation and we negotiated back and forth. I did not realize that the fact I was at the dealership for 3 solid hours was unusual in its length, as I had never purchased a vehicle on my own. I had a bottom price in mind that was comfortable for me; poor Will, I had him running back and forth between me and the sales manager for hours until we finally agreed upon a price that made me happy, which is the bottom line, isn't it? Anyway, what I want to say is that for me personally, Will Smith was extremely accommodating in his service to me, and when I was getting ready to leave, he and I gave each other a big hug! I mean after all, we were in the trenches together for 3 hours, right? I will definitely recommend this dealership to friends and associates of mine. The car was pristine in appearance and I felt like a new woman driving off the car lot. To say that buying a vehicle was a pleasant experience almost sounds strange, but for me it was! Christina Palmer More
The dealership was very helpful in getting me a great deal on the new car and a great deal on the trade-in value of my existing car. They were very friendly and didn't exert a lot of pressure on me, the deal on the new car and a great deal on the trade-in value of my existing car. They were very friendly and didn't exert a lot of pressure on me, the customer. They were able to answer all of my questions pertaining to the purchase since this was my first car purchase. More
Everything was great from the moment I pulled on the lot! They were very helpful & explained all my options. I would recommend to anyone looking to buy a car without hassle. They were very helpful & explained all my options. I would recommend to anyone looking to buy a car without hassle. More
Joe and the Team at Stateline Dodge were great, best car buying experience I have ever had and I will be sure to return and recommend this dealership. buying experience I have ever had and I will be sure to return and recommend this dealership. More
CORY DID A GREAT JOB. VERY PATIENT AND ANSWERED ALL OF MY QUESTIONS. DIDN'T FEEL PRESSURED OR THAT HE WAS IN A HURRY TO SELL AT ANY EXPENSE. WILL RECOMMEND DEALERSHIP AND LOOK FORWARD TO USING MY JEEP. MY QUESTIONS. DIDN'T FEEL PRESSURED OR THAT HE WAS IN A HURRY TO SELL AT ANY EXPENSE. WILL RECOMMEND DEALERSHIP AND LOOK FORWARD TO USING MY JEEP. More
We had a wonderful experience purchasing our new Durango at Stateline. James was so good to work with. He even came to my workplace to pick the Durango up to have a DVD player installed! My husband and I a at Stateline. James was so good to work with. He even came to my workplace to pick the Durango up to have a DVD player installed! My husband and I agree that it was the easiest car purchase we have ever made. We were so pleased that we referred the McKone family (also from Rock Hill)to Stateline to purchase a Dodge Charger for their son, Aaron. Ronnie and Carole Cosper Rock Hill More
I contacted this dealership (among two others) in the fall of 2011 after deciding that I was going to purchase a Charger as my next vehicle. Julia Jenkins in Internet Sales responded to the request, and fall of 2011 after deciding that I was going to purchase a Charger as my next vehicle. Julia Jenkins in Internet Sales responded to the request, and was not only diligent in answering my initial questions, but also stayed in touch with me periodically over the next several months (more so than the other dealerships I contacted); compelling me to contact her the day I was ready to make the purchase. After arriving at the dealership, she warmly greeted me at the door, and introduced me to Corey Hartley, Sales & Leasing Consultant. I had done my research (trade value, model/features, financing, etc.), yet Corey was able to answer additional questions I had once we were in the lot; doing so in an professional, objective, and sincere manner. After a short test-drive, I informed Corey that I was ready to discuss numbers. Corey soon introduced me to Billy Ray (one of the managers) and after a couple of exchanges, we settled on a price, trade and rate with which I felt comfortable and that aligned with my expectations. It's been my previous experience that negotiating a vehicle purchase is typically riddled with high pressure sales, slights of hand and other sales acrobatics; however I am pleased to say that this experience, and interaction with these three individuals was sincere and straightforward. I am pleased with my purchase, and equally as important, pleased with my experience. More
This was a very busy dealership. Despite this, the sales person was very responsive to my needs and requests. This was as enjoyable a car buying experience as such a process can be. person was very responsive to my needs and requests. This was as enjoyable a car buying experience as such a process can be. More
I've been going to this dealership for years to service my older vehicle it was fast and efficient at all times. This is the first time that I purchased a vehicle from this dealership and the process was v my older vehicle it was fast and efficient at all times. This is the first time that I purchased a vehicle from this dealership and the process was very smooth. More
Very corteous, friendly and supportive. Listened to my needs and tried hard to find the best possible solution. I have nad would recommend this dealership to friends and colleagues. I had a much better ex needs and tried hard to find the best possible solution. I have nad would recommend this dealership to friends and colleagues. I had a much better experience at Stateline then at other dealerships. There was only one (unfortunately big) caviot. When discussing the new vehicle I was under the impression (and actually signed a paper that stated this) that I would get and buy a Grand Caravan SE. However I bought and received a Grand Caravan AVP with less extras on the interior which is still bothering me. I am missing the console between drivers and passenger seat, second row windows cannot be opend etc. This was and is disappointing. I feel somewhat betrayed. Knut Marczinske, June 1. 2012 More