Stateline Chrysler Jeep Dodge Ram

Perry and Britton were Exceptional to work with in purchasing our New 2013 Chrysler 200 Touring! Both were Highly Professional, Thorough, Very Informative and a Absolute Pleasure to do business with! purchasing our New 2013 Chrysler 200 Touring! Both were Highly Professional, Thorough, Very Informative and a Absolute Pleasure to do business with! My wife and I are Grateful for the Experience and would Highly Recommend them and Stateline to others! Best Regards, George & Jo Ellen Charlotte, NC More

Bought a used 2008 Sebring from Burns Ford, A week ago the shift got stuck in park, Will not move you have to use a screw driver to slide lock. I wrote Chrysler and they sehnt e-mail to go to nearest deal the shift got stuck in park, Will not move you have to use a screw driver to slide lock. I wrote Chrysler and they sehnt e-mail to go to nearest dealer. I went to Stateline Jeep in Ft. Mill. before going called spoke with someone in service, said the recall for that problem was done on my car Dec 2010, Well either it wasn't done or another defective part. I arrived at service dept, lots of workers but nobody helped me. had to go into an office and ask for help, Jay I showed him e-mail I got from Chrysler he looked up my vehicle, said it was done already and I would have to pay 90 dollars to look at it, I said clearly it is still a problem, he didn't care short answers, I said they said to call Chrysler ask for Joann. Jay said "I'm not going to listen to anyone on phone, That he wants something in writing from Chrysler that they will apy before they look at car, And if they determine it's not the recall I would have to pay, I said this issue is not common in cars, he said you kidding! we have lots of cars with shift lock problems so it is common! In 52 yrs and dozens of cars I've owned I never felt so unappreciated for being a Chrysler owner,I called Chrysler again, was told she would call dealer, I walked around for an hour, Had 5 salesmen approach to buy a car but nobody in service approached me, I went back to Jay and asked if Chrysler called, said nope and walked away, I threw up my hands and left. They do not care! showed no compassion for my problem, this is clearly a manufacture issue! Also I went to parts, dept. I asked man if he could tell me what dealer did the recall repair, He stated "By law I can not get this info because I didn't own car when so called repair was done" So I'm not entitled to know who repaired the car I own, Unbelieveable! More

I am Super excited about my new Chrysler Town and Country that I purchased from Stateline. We received great service from Mark Pender and all team members involved with our purchase. They were friendly, prof that I purchased from Stateline. We received great service from Mark Pender and all team members involved with our purchase. They were friendly, professional and willing to work with us for a Great deal!! Thanks Guys!! More

The moment we arrive at Stateline everyone was friendly and very helpful. We asked for Cedric and once we were introduced, he did everything he could to help us. Everyone involved was helpful. The atmos and very helpful. We asked for Cedric and once we were introduced, he did everything he could to help us. Everyone involved was helpful. The atmosphere was pleasent. We were in and out of there in no time. And most of all we went home in a New Car! Thanks Stateline for everything! Thanks again Cedric! More

Worst customer service I have gotten from any dealership, including bad post-sales follow-up and terrible car service. The sales managers don't follow up on any putstanding issues. The guys in the Finance de including bad post-sales follow-up and terrible car service. The sales managers don't follow up on any putstanding issues. The guys in the Finance department kept referring me to other ppl and I jet calling till they finally talked to my about my car issues.. The people in the service department have no idea what they're doing most of the time. This is one dealership I'll never buy from in the future. More

As a lot of people say, the car buying experience can be a real hassle sometimes. This time, dealing with the guys we dealt with at Stateline was actually a fun and enjoyable experience. Cedrick is possib a real hassle sometimes. This time, dealing with the guys we dealt with at Stateline was actually a fun and enjoyable experience. Cedrick is possibly one of the nicest guys I've ever met and Brittan was awesome. A very professional attitude but also a genuinely nice guy. I did not get to meet the sales managers but I'm sure based on these other guys, they are just as nice. I had dealt with Galeana Jeep in Columbia and was treated almost as if I were bothering them so coming here was a breath of fresh air. These guys genuinly want your business and treat you as such and make the whole process one that 1.) you'll want to come back and do business again and 2.) recommend their services to someone else which I will do if I talk to anyone about where I bought my vehicle. More

I have a very hard time car shopping. I do not like the pushy salesmen . I did my homework- ( shoppped varios dealerships and went online ) for several weeks. Early on - I went to Stateline and was helped pushy salesmen . I did my homework- ( shoppped varios dealerships and went online ) for several weeks. Early on - I went to Stateline and was helped by Christian. He was so nice and informative. I told him that I was looking at cars but would not buy one for several weeks or more. He - knowing this- showed me cars that best fit what I told him I wanted. After much prayerful consideration I went back. Much to my dismay , Christian was off. I was hesitant to look at the car I wanted because I could not imagine anyone making me feel more any more comfortable or confident to get a car. But , I was blessed. God led me to Dennis Phillips. He was so nice and knowledgeable. I told him that the car I wanted was on their website. He pulled it up plus a few others. I only test drove the car I had originally picked out. When I went to get my car the next day- Christian helped me. He went over the bells and whistles . When I left I was totally comfortable in my new car. I had the best car buying experience that I have ever had! I LOVE MY DODGE DART. Thank you Stateline. And thank you Dennis and Christian. More

Everyone was extremely helpful and nice. Much better than a previous experience I had at another Chrysler dealership. Jamal worked with me on pricing and did everything he could to get me into the only car I a previous experience I had at another Chrysler dealership. Jamal worked with me on pricing and did everything he could to get me into the only car I was interested in. I felt that the prices were good, the selection was great, and the service was fantastic. More

To whom it may concern: My experiance Mark Pender was To whom it may concern: My experiance Mark Pender was outstanding! My wife and I didn't know if buying used or new would be best for us. Mark took To whom it may concern: My experiance Mark Pender was outstanding! My wife and I didn't know if buying used or new would be best for us. Mark took the time to review all aspects of both vehicles so we really understood the pros and cons of each purchase. He was not just after the "sale" and really showed that he cared about our purchase and wanted to help. We got in late last week before the dealership was about to close and Mark stayed with us until almost 11PM to ensure we left happy. In this business, service like that is hard to find. We are very happy with our new purchase and have Mark to thank for it. Thanks again for all your help and patience. Michael and Ashley Overson More

We had an awesome experience, because we visited so many dealerships and no luck. We went to Stateline to find a decent used truck that wasn't overpriced that we could afford. We went there and had the best dealerships and no luck. We went to Stateline to find a decent used truck that wasn't overpriced that we could afford. We went there and had the best salesman ever (Greg)! I felt like we were family and he was so up front about everything. Best part I had all three kids with me and he too liked kids so he was never annoyed by my children. Thanks for the experience. More