Stateline Chrysler Jeep Dodge Ram

Great Experience / Prompt / Amazing Price I can not say enough about the level of service I recieved from the staff that aided in my purchase. Keith Straub was excellent and prompt in facilita I can not say enough about the level of service I recieved from the staff that aided in my purchase. Keith Straub was excellent and prompt in facilitating my requests. Keith is extremely easy to deal with. Great Salesman. Viet Lou has a great demenor and understood my position on price and worked to meet my price. I accepted the deal on the first offer which I thought was more than fair. I never accept the deal on the first offer. Joe Watts got me in and out during the final transaction. He worked to make me feel comfortable throughout the final transaction. These three guys are excellent. I appreciate the promptness in which the overal deal had transpired. I am definitely purchasing a vehicle from that group again. I will recommend the group to all my friends and peers. More

Customer Experience at Stateline Greatest car buying experience ever. Entire Stateline staff was friendly the moment I hit the door. Stephanie (my sales person) was knowledgeable and Greatest car buying experience ever. Entire Stateline staff was friendly the moment I hit the door. Stephanie (my sales person) was knowledgeable and very clearly explained the options to help me pinpoint the truck I needed. I appreciate everyone I spoke/worked with in process (Stephanie/Manager/Finance) to help make this purchase go very smoothly and free of any haggling, etc. Looking forward to buying my next vehicle from Stateline in the future. Thanks. More

Bill & Maddie Audette Overall it was a great experience. However it took some time to get management to realize that our old truck was worth far more than original offer. Overall it was a great experience. However it took some time to get management to realize that our old truck was worth far more than original offer. More

Ted Behrick Overall friendly people. Much better experience than last purchase. Time will tell if I'm happy with my truck. I believe the sales department should Overall friendly people. Much better experience than last purchase. Time will tell if I'm happy with my truck. I believe the sales department should do two or three follow up calls every 45 days give or take to make sure all the customers expectations are being met. Thank you. Ted Behrick More

Cedric Best Sales Representative of the Century!!! Our car buying experience has always been good at Stateline, but having a sales representative like Cedric made our experience even GREATER. Please gi Our car buying experience has always been good at Stateline, but having a sales representative like Cedric made our experience even GREATER. Please give him a raise. Thank you, Renee and Clinton Stackhouse Very Satisfied Customers More

I will tell everyone I know to go to Stateline! Upon entering the dealership, we were greeted with happy faces. The young lady at the door( on the outside mind you) greeted us, and shook mine, and Upon entering the dealership, we were greeted with happy faces. The young lady at the door( on the outside mind you) greeted us, and shook mine, and my daughters, hand and directed us to the service desk. The sales manager came out and greeted us and said that someone would be right out . Chenika Gadson came up and introduced herself, and said that she was going to walk us through the process. We did some paper work and then she said we were going outside, to look at cars within the budget. I was thinking we would see two or three, but we looked at MANY vehicles, and she took her time and explained all the ends and outs to the ones that truly had our interest. Finally we had picked out the one that we really wanted and we went for a test drive. That was the best part(other than taking the car home!). Chenika had more paperwork to do but she made us confident in the choice that had been made, and that we were going to leave with a Dodge Caliber! And we most certainly did! Kudos to Stateline for helping to secure a car that I am happy and confident in owning and driving. From the young lady at the front, to the finance manager, who made it his business to explain all the details in owning a car, and how what you do impacts your credit. To the young man I talked to on the phone that helped to start this entire process, to the crown jewel; Chenika Gadson! You are the best, and I and my daughter wish you much success, and I have no problem being a moving advertisement for Stateline! More

It went great then bad I called them because I saw a Honda Crv for sale for around the price I wanted. Mike Wingard answered and he is the sales rep I met with when I went t I called them because I saw a Honda Crv for sale for around the price I wanted. Mike Wingard answered and he is the sales rep I met with when I went to look at the Honda. I have a 05 Ford Taurus I was considering trading in to go towards the Honda. When we met with Mike he was very nice and friendly. We took the Honda out for a spin. It drove great. The interior and exterior were in poor condition for being a 08 but other than that it seemed pretty nice. After the drive we sat down at his desk and talked about the trade in value for the car. He threw an offer on the table, a decent one I might add, but when I told him I wanted to look around a bit as this was the first car we looked at out of a few we wanted to see to compare. And once I said that he got pretty serious and almost mad seeming saying "You know this offer is only for today and next time you come in don't be expecting this same deal" And of course that doesn't sound that bad when reading what he said but the way he said it was almost a threat. After that he just seemed mad and was kind of rude. Any good sales rep would say "I understand, that's smart to sleep on it" and give you a moment to consider if not a day or two. But no he meant business and only business and once we said we wanted to think about it and keep shopping around all the smiles and friendliness went out the window. Overall the car looked a bit junky and Mike was great at first but then was rude. I wouldn't go back. Though maybe some of the other sales reps wouldn't have pressured us as much and might have been more professional. More

Great Service, great truck, happy customer The service was great, quick and easy deal maker, they work with my budget and I'm very happy now. I will recommend the dealer to all my friends thank The service was great, quick and easy deal maker, they work with my budget and I'm very happy now. I will recommend the dealer to all my friends thank you More

Exceptionally Pleasant New Car Purchase When my trusty 83,000-mile Honda Pilot recently began to show signs of age, I opted to replace it rather than invest in repairs. Since my carpool day When my trusty 83,000-mile Honda Pilot recently began to show signs of age, I opted to replace it rather than invest in repairs. Since my carpool days are finally over, I no longer need an 8-passenger vehicle but still want the 4 wheel drive and cargo space my Pilot provided. After viewing and reviewing every SUV and crossover on the market, I settled on the Jeep Patriot. It met my requirements for space and performance without the pricey electronics and upscale interiors that are pointless in a family with teens, dogs, horses and the gear that goes with them. The challenge came when due to time constraints I had to actually negotiate and make the purchase without assistance from my husband or any other companion. Car dealerships have a well-deserved reputation for preying on single females, and while I wasn't put off by the challenge I wasn't exactly looking forward to it, either. Cedric and the team at Stateline Jeep surprised me with their no-pressure, no-BS, non-condescending approach (very different from another Jeep dealership in the Charlotte area which I also visited). Maybe the fact that I knew exactly which vehicle I wanted helped, and I was prepared to walk away and repair my old reliable Pilot, but in the end the process of buying a new vehicle was genuinely pleasant with Cedric Fullwood at Stateline Chrysler-Jeep-Dodge. More

Exceeds Expectations I dealt with Ron Bonatz during my car buying experience. Ron was very professional yet friendly, and was more than willing to answer any questions tha I dealt with Ron Bonatz during my car buying experience. Ron was very professional yet friendly, and was more than willing to answer any questions that i had. I will most definitely be utilizing Stateline for any of my future car buying needs. More