Stateline Chrysler Jeep Dodge Ram

Recall service Couldn’t be better. Service was fine while I awaited. I was kept informed as to Progress. Lounge was comfortable. The rest of this is just ad Couldn’t be better. Service was fine while I awaited. I was kept informed as to Progress. Lounge was comfortable. The rest of this is just adding to make twenty five words. More

Very efficient Group was well coordinated and answered all my questions. They were enthusiastic and very knowledgeable about the vehicles on the lot. Did not feel pu Group was well coordinated and answered all my questions. They were enthusiastic and very knowledgeable about the vehicles on the lot. Did not feel pushed at all, very positive experience. More

Great service! I’ve been happy with the service since I bought my truck there. Courteous staff, timely responses. I’d recommend this dealership. Special shout-out t I’ve been happy with the service since I bought my truck there. Courteous staff, timely responses. I’d recommend this dealership. Special shout-out to Shaun! More

Mrs Pat “Wezzy” Jefferson is the lady to see. Awesome job with providing great customer service and genuine truthful information. Our experience was great. Thank you, Mrs. Pat “Wezzy” Jefferson. W Awesome job with providing great customer service and genuine truthful information. Our experience was great. Thank you, Mrs. Pat “Wezzy” Jefferson. We will definitely send our family and friends to you. More

New car summary This has quite simply been the best car buying experience that I have had thus far. From the phone calls I recieved to come back in after a denial...t This has quite simply been the best car buying experience that I have had thus far. From the phone calls I recieved to come back in after a denial...to the entire experience I had with Josh in sales, him being exceedingly patient and thorough, to the sales mgr making the paperwork signing extremely and going to bat for me with the different finance companies. Thank you guys!!! This purchase means a lot for my family. I will be sending everyone I can to Josh and the team at Stateline! More

Awesome service This dealership continues to impress me. Great communication, great work, fair prices and great service... we’ll be back with our Jeeps - even though This dealership continues to impress me. Great communication, great work, fair prices and great service... we’ll be back with our Jeeps - even though there are dealerships closer to our house! More

Found the Source of the Problem & Fixed It! Had a MIL (P0456) multiple times. Took it to selling dealer in April. They had it for a week; but couldnt get the Code to show after Serv Adv read Had a MIL (P0456) multiple times. Took it to selling dealer in April. They had it for a week; but couldnt get the Code to show after Serv Adv read it with a handheld scanner when I dropped it off. When the MIL re-occurred this month, I took it to StateLine. They not only read the code; but traced the problem to a purge valve and associated switch. No more MIL! While the vehicle was there they also addressed the newly-issued recall U65 and a growl in the drivers seat rail as it moved forward from the Entry/Exit position at engine start. It is so nice to work with experienced professionals! The Serv Mgr (Jerome) and the Serv Adv (Amanda) listened to the history and problem descriptions I gave them and then went and resolved them quickly and efficiently, keeping me in the loop along the way. I am very, very impressed with how organized the Serv Dept has become and how well I was treated as a Customer with a Warranty issue. The Loaner car (2015 Renegade with low miles) was very nice and a pleasure to drive. I was so impressed, I will recommend this model to my three daughters and grandkids, who are in the market for a smaller 4-dr with all wheel drive. More

Bob and the service department Bob and service team is beyond outstanding..Very caring and truly helpful. Thank you for all the help you gave us when our car stopped and would not s Bob and service team is beyond outstanding..Very caring and truly helpful. Thank you for all the help you gave us when our car stopped and would not start. They were very informative. We appreciate you all. More

Excellent. I brought my Jeep Renegade in for routine service last week. Hector was the service associate who assisted me. Hector was very professional and poli I brought my Jeep Renegade in for routine service last week. Hector was the service associate who assisted me. Hector was very professional and polite and made the overall experience very pleasant. Next time I come in, I can only hope to be greeted by Hector again or someone who is just as customer service oriented as he was. Great job Hector! More

Very efficient I had a great experience from beginning to end. The scheduler (didn’t catch her name when I called) was friendly and helpful and knew what she was do I had a great experience from beginning to end. The scheduler (didn’t catch her name when I called) was friendly and helpful and knew what she was doing. She even looked up that I had an extended warranty that covered a rental and had it ready for me when I showed up. I was greeted promptly when I arrived for my appointment and walked to my Service Advisor (Amanda). I was on my way with my rental in 30 minutes. Amanda called later in the day to tell me what was wrong with my car and said they’d have it done in about an hour. She researched my warranty info for me and got that squared away. She called back in an hour to let me know it was done. She wasn’t there when I arrived because she was sick (I could tell she had a cold or something) and left a little early, but another gal greeted me promptly and cashed me out and had someone bring my car. I was in and out in less than a day. I had another CJDR dealership do the exact same service on my last Challenger (wheel speed sensor) and they had it 3 days. Stateline put that other dealership to shame today and they will get my business next time. More