
Stateline Chrysler Jeep Dodge Ram
Fort Mill, SC
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It was fast and just great service overall. They got me in and out with no issues and with very professional customer service. Hector did an awesome job! I would recommend you all to other peopl They got me in and out with no issues and with very professional customer service. Hector did an awesome job! I would recommend you all to other people. More
awesome Mrs. Pat Jefferson was the best ever. I had to wait a little while but she made it ok and made the time past pretty quick. Mrs. Pat Jefferson was the best ever. I had to wait a little while but she made it ok and made the time past pretty quick. More
Bad Battery My Mopar battery died with less than a week left on it's 24 month warranty. I had Autozone test the battery and found out the battery was indeed bad. My Mopar battery died with less than a week left on it's 24 month warranty. I had Autozone test the battery and found out the battery was indeed bad. I called my local dealership to assistant in recovering the Mopar warranty. They would not acknowledge Autozone's test and said they would need to test themselves. Their first availability to get me in was 10 days later. I indicated this would be past the period for the 24th warranty period. I was told to "bring it an we will see what we can do." When I brought it in they would not work with me to recover the battery that is no longer under warranty. I asked to speak with the service manager, Randy Kaiser, and he only repeated that it is past the warranty period and he could no longer help me. This is frustrating as a customer to have caught the problem within the warranty period and have the dealership not take your word for the issue nor attempt to get me in sooner and then have them not honor the warranty because the actually test date is after the warranty period. More
Tremendous service! Tremendous service again. Had some recalls that needed to be taken care of. Stateline service team were friendly and professional. Work was completed Tremendous service again. Had some recalls that needed to be taken care of. Stateline service team were friendly and professional. Work was completed in 48 hours. Highly Recommended. More
They work hard for you They are very friendly and they really work hard to make sure you are happy. I would definitely refer customers there. They went above and beyond to m They are very friendly and they really work hard to make sure you are happy. I would definitely refer customers there. They went above and beyond to make sure to give me the best price. More
Excellent customer service!! Excellent customer service! Highly recommend Stateline Jeep! Everyone was so helpful to me and went above and beyond the call of duty to help get Excellent customer service! Highly recommend Stateline Jeep! Everyone was so helpful to me and went above and beyond the call of duty to help get me the perfect car! Thank you to all parties involved! More
Stateline treats you right. Whether you go here for service or sales, they treat you with respect and don't jerk you around. Much better experience here than at some other dealer Whether you go here for service or sales, they treat you with respect and don't jerk you around. Much better experience here than at some other dealerships. More
Excellent Service Hector was very helpful today. After my Jeep service I left not realizing the request for brakes had not been done. I called right back; explained the Hector was very helpful today. After my Jeep service I left not realizing the request for brakes had not been done. I called right back; explained the issue. He worked me back in to fix my brakes. I am very satisfied as he told me that brake repair wasn’t listed on my appointment, of which I did request. More
Oil change and tire rotation Very nice staff and likes the text updates from the customer service area of service dept . The lady at check out was very friendly and seemed to actu Very nice staff and likes the text updates from the customer service area of service dept . The lady at check out was very friendly and seemed to actually enjoy her job More
No problems for the 2nd repair OUTSTANDING service and customer service rep is excellent. All my dealings with your collision dept was out standing. Give them all a raise. I know th OUTSTANDING service and customer service rep is excellent. All my dealings with your collision dept was out standing. Give them all a raise. I know the insurance agent they had to deal with was a complete xxxxx, sorry their are people hired to do customer service that need training on handling to handle a nasty rep. More