Stateline Chrysler Jeep Dodge Ram

Hector does a great job! Hector from the service team always does a great job anytime I come in. Today he was able to fit me in right before the service department closed, so Hector from the service team always does a great job anytime I come in. Today he was able to fit me in right before the service department closed, so that I didn’t have to come back tomorrow. Really appreciate his hard work! More

Never a problem Everyone is knowledgeable and friendly. I’ve never been overcharged or pushed to have work done that wasn’t needed. Both sales and service are recomme Everyone is knowledgeable and friendly. I’ve never been overcharged or pushed to have work done that wasn’t needed. Both sales and service are recommended. More

Pat Jefferson. 2019 Dodge Ram Very nice experience. Pat was great to work with. So far service after the sale has been outstanding. The only problem I’ve had is the loaner car wa Very nice experience. Pat was great to work with. So far service after the sale has been outstanding. The only problem I’ve had is the loaner car was kind of small. I’m 6’7” tall so the Jeep Wrangler wasn’t the car I’d usually ride around in. More

Just one thing Everyone at Stateline is super duper nice 👍. There is only one thing. I think that the car rental person needs help during busy times. Like in the mo Everyone at Stateline is super duper nice 👍. There is only one thing. I think that the car rental person needs help during busy times. Like in the mornings when everyone is coming in. It seems like that is where the lag is. This morning I waited an hour for my rental. There was only one person getting customers set up. He kept apologizing for the wait. Only one persycan do so much. More

Great Service Needed an oil change and had a nail in my tire. Hector got me in and out with a car wash in about an hour. Great work. Needed an oil change and had a nail in my tire. Hector got me in and out with a car wash in about an hour. Great work. More

Very efficient customer service Very well organized sales team. They are very friendly and were able to make me a deal that 4 other local dealers could not! I would highly recommend Very well organized sales team. They are very friendly and were able to make me a deal that 4 other local dealers could not! I would highly recommend this dealership More

Great service! I was experiencing some issues with my transmission and blutooth in my Grand Cherokee. I took it to the place I bought it which is Stateline. They hav I was experiencing some issues with my transmission and blutooth in my Grand Cherokee. I took it to the place I bought it which is Stateline. They have always been so awesome with customer service. Paul kept well in touch with me with any updates and changes needed with my car. They fixed the problem in a timely manner and I had my car back in no time. I wouldn’t take my Jeep anywhere else! More

Pleasant Experience First time we came to Stateline, we met Sandra young. Right from the beginning she was calm and answered all our questions patiently. We had a lot of First time we came to Stateline, we met Sandra young. Right from the beginning she was calm and answered all our questions patiently. We had a lot of confusion in finding the right car under our budget. She was very helpful to ensure that we get the car we like. She ensured that we like the car completely. She provided multiple options . We were very impressed with the way we were treated. Today we decided to check the car again and we met Dan, he was also very supportive and helped us find the right car. We appreciate his work. Finally the manager was also very cooperative! Thanks team for guiding us! Appreciate it!! More

Bought a car. Immediate problems when I left. The buying process went well. However, after we walked out to load up the vehicle the rear lift gate cover came off. They pushed it back in. One of th The buying process went well. However, after we walked out to load up the vehicle the rear lift gate cover came off. They pushed it back in. One of the keys didn't work, battery drained. The salesman told us service was closed amd we could get a new ome on Monday, so we assumed service was closed. We drove down the road and began to feel a constant vibration, only at high speeds and breaking. Not good. When we called to see if we could bring it back to be looked at we were told the service department was closed at 2:30pm and this, too would be handled on Monday. Turns out after some investigating, Service actually closes at 6pm, so we could have had both issues handled without having to come back from 45 min away on a Monday, which is a work day for me as well. We had someone else look at it since the car was shaking, and it turns out the tires were used, never rotated and balanced, and the rotars were really bad. The window tint was also not going to pass inspection where we live in NC, they should have corrected this. The oil was not changed. I know that cars should be inspected and put through a service before they are supposed to be sold. This does not seem to be the case. I hope this draws some attention. My rating is currently a 2, it was a 5 prior to these immediate issues, just after we bought it. Depending on how this is handled will determine the future rating of this review and any further recommendations. We also called days ahead of time letting them know we were going to purchase it. My trade was in great shape and had no issues, a car I purchase should be in the same condition at least. This should have been fixed before hand. I hope they do what it takes to make it right. More

Purchased Used Mazda Purchased a used Mazda and the overall experience was great. Patrick was a pleasure to deal and would highly recommend both Patrick and Stateline to Purchased a used Mazda and the overall experience was great. Patrick was a pleasure to deal and would highly recommend both Patrick and Stateline to anyone. More