Stateline Chrysler Jeep Dodge Ram

Zero stars wasn’t an option. Just purchased a vehicle from this establishment. I was promised in writing that I would be getting “red brake calipers installed” on my vehicle. Thi Just purchased a vehicle from this establishment. I was promised in writing that I would be getting “red brake calipers installed” on my vehicle. This is approved by the sales manager Brad Owers. I contacted the general manager David Dobrakta about the issue. He told me covers for the calipers I already have is what they could give me. There was no explanation as to why I wouldn’t be getting the product that I was promised in writing, just it would cost too much for them. I guess dishonesty is how this dealership chooses to make money. Having gone back and forth over a very black and white is very frustrating, and I would caution anybody to even step foot in this dealership. When I asked David for a contact above him, he plainly refused, leaving me stuck with a contract that they are not willing to honor. This just goes to show the lack of integrity in management that is running that dealership. It is mind blowing that a sales manager and then a general manager would allow this to happen. If there is anyone higher up with this company, please reach out. More

I set up my appointment ahaead of time. Everything was ready and after negotiation went smoothly. Everything was ready and after negotiation went smoothly. More

Great Service provided by the Service Department, espeally charles that was very helful to explain the details of my car sevice. Thanks very much espeally charles that was very helful to explain the details of my car sevice. Thanks very much More

After my visit I was very pleased. Milan Barnes and Chad Cowans helped me choose a car and with the design. Thanks guys. If you need to change your car, they are the best. Milan Barnes and Chad Cowans helped me choose a car and with the design. Thanks guys. If you need to change your car, they are the best. More

Easy intake process, no issues at all, super friendly staff. Would absolutely recommend to others. staff. Would absolutely recommend to others. More

Very pleased with service and service representative was very helpful and informed very lovely lady very helpful and informed very lovely lady More

Dealership is 2 hours away so i made an appointment to test drive a car when they open Saturday morning. I call Friday night right before they close to confirm the vehicle is still available and I am assu test drive a car when they open Saturday morning. I call Friday night right before they close to confirm the vehicle is still available and I am assured it is, and it will be waiting for me to test drive it when i get there first thing in the morning. Once i get about 15 minutes from the dealership, i get a phone call telling me that someone had already put a deposit on the vehicle the day before and that the vehicle is no longer available. So either this place has horrible communication or a shady deal was set in motion during the hours they were closed and had already confirmed the vehicle’s availability/my appointment. Or some combination of the 2. Either way, just the slimiest cliche of a dealership as possible. There are a lot of good reviews for this place but please pay attention to the negative ones. There are stories similar to mine, and some that are far worse, that i wish i had not ignored when doing my research More

Always do a great job maintaining my vehicle. Highly recommend Stateline CDJR. You’ll love it. Highly recommend Stateline CDJR. You’ll love it. More

Excellent experience from start to finish. Everyone I spoke with was kind, courteous and professional, not to mention everyone was dressed professionally. David and Steven was patient with me Everyone I spoke with was kind, courteous and professional, not to mention everyone was dressed professionally. David and Steven was patient with me and gave me time to make my decision on whether I wanted to purchase the vehicle or not. Once my decision was made I moved on to Donovan, Finance Manager. He was a pleasure to work with as well. Knowledgeable and thorough. If a new/used vehicle is in your future I recommend starting with Stateline! TB More

The service was absolutely more than I expected. I was treated with most respect and professional I was treated with most respect and professional More