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Stateline CJDR
Somerset, MA
449 Reviews
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Showing 449 reviews
February 22, 2019
Second Purchased Vehicle in 6 Days! I came in last Saturday to purchase a Wrangler. My son brought me in on Wednesday to sign the papers and we decided to trade in his vehicle for a Jeep I came in last Saturday to purchase a Wrangler. My son brought me in on Wednesday to sign the papers and we decided to trade in his vehicle for a Jeep Grand Cherokee. Antone was so great with my Wrangler, I wanted his expertise to purchase my 2nd Jeep in 6 days! Thanks Antone for EVERYTHING! You are truly the best! More
by DAVETEK0122
Employees Worked With
ANTONE SANTOS
Helpful February 17, 2019
Good car. Bad service. Given the price paid for the vechile, the level of service provided by both the sales department and service departments should have been of much high Given the price paid for the vechile, the level of service provided by both the sales department and service departments should have been of much higher quality. The vehicle was not ready in a timely manner, despite assurances given by the dealership. I would not recommend anyone do business with this dealer. I certainly would not do it again. More
by anonymous
Verified CustomerEmployees Worked With
Tom Medeiros
February 16, 2019
FAST, EASY, FAIR Tony did a great job at explaining everything while being friendly and easy to talk to. I would definitely recommend this dealership to everyone I kno Tony did a great job at explaining everything while being friendly and easy to talk to. I would definitely recommend this dealership to everyone I know. More
by DAVETEK0122
Employees Worked With
ANTONE SANTOS
February 16, 2019
A great recall visit I saw I had a recall on my Jeep wrangler, so I called to try and get an appointment, and to my surprise I was able to get an appointment the day after I saw I had a recall on my Jeep wrangler, so I called to try and get an appointment, and to my surprise I was able to get an appointment the day after next and it only took an hour! Compared to the dealership I bought the Jeep at where I was looking at three weeks out and taking a whole day before I could get my car back. I had the privilege to talk to the manager and he was extremely nice and fun to talk to. Stateliness is highly recommend!! More
by Gouveiajn
Employees Worked With
Corey Silvia, Walix Dexaus, Tom Medeiros, Josh Harper, Lionel Choiniere, Jeff Boyer, Josh Camara, Christine Papa, Robert Campellone, Ben Ortiz
February 15, 2019
Great experience, great service staff always willing to help This specific location, has been very good to me, I know I can count on the service department to take care of my needs, rather its getting there or g This specific location, has been very good to me, I know I can count on the service department to take care of my needs, rather its getting there or getting dropped off at work, no hassle or issues. More
by HELZ38
Employees Worked With
Sean , Jeff Boyer
February 15, 2019
FAST, EASY, FAIR ANTONE WAS EXCELLENT AND POLITE DURING NEGOTIATIONS AND HELPED IN ALL PHASES OF MY PURCHASE. I WOULD RECOMMEND ANTONE AND STATELINE TO ANYONE INTEREST ANTONE WAS EXCELLENT AND POLITE DURING NEGOTIATIONS AND HELPED IN ALL PHASES OF MY PURCHASE. I WOULD RECOMMEND ANTONE AND STATELINE TO ANYONE INTERESTED IN A JEEP. More
by DAVETEK0122
Employees Worked With
ANTONE SANTOS
February 13, 2019
AWFUL customer service. Jeffrey Boyer was so rude and clearly doesn’t care about customers. He seemed annoyed to have to be working. He had an attitude right off the bat and Jeffrey Boyer was so rude and clearly doesn’t care about customers. He seemed annoyed to have to be working. He had an attitude right off the bat and didn’t want to answer any questions even ‘huffing and puffing’ and rushing us. I got the keys to my Jeep went outside and there was a plastic object sitting on my seat. Seemed to be a piece of my car. We went back inside to ask Jeff what it was. He huffed once again, visibly annoyed, and rolled his eyes saying “it’s probably nothing” went in the back to the mechanics and us at the service desk could hear him clearly cursing and he was SO loud. The man to our right even said “what’s his problem.” The mechanic came out and said it was a piece of the front of my Jeep near the vent (not even sure why this was taken off) but he fixed it for me and he was more pleasant to deal with, but again I spoke to him for maybe 20 seconds. When I cashed out and paid- the woman I dealt with even had NO personality. Acknowledging people and saying “have a good day” goes a long way. I’m not sure her name but she had dark hair pulled back and long straight pieces of hair that hung down in the front of her face almost covering it and I believe glasses. I’ve been to Somerset Jeep with old staff and this experience was BY far my worst, I’ve never experienced anything like this but again I haven’t been within the year. I know things have changed there and it’s a new brand. I won’t be back and have already told multiple people about this. I will not recommend this location to anyone. I suggest getting more friendly and helpful staff. Maybe people who care about being at work. More
by NOT pleased
Employees Worked With
Jeff Boyer
February 10, 2019
Amazing Tom went the extra mile and then some to get our deal done!! He’s followed through on every promise made!! We’re driving our dream truck!! Absolutely Tom went the extra mile and then some to get our deal done!! He’s followed through on every promise made!! We’re driving our dream truck!! Absolutely go see Tom st Stateline in Somerset, he’ll make your dream come true too!!! More
by Angelop06
Employees Worked With
Tom Medeiros
February 09, 2019
Great truck buying experience Walix made buy buying experience painless and very pleasant....he was super friendly and did. Or pressure to buy ...I recommend everyone going here to Walix made buy buying experience painless and very pleasant....he was super friendly and did. Or pressure to buy ...I recommend everyone going here to buy your next vehicle More
by Lou
Employees Worked With
Walix Dexaus
February 09, 2019
Great job . Got my truck in and out in a timely manner. Service department was friendly and helpful. Would recommend to have service done. Thanks . Got my truck in and out in a timely manner. Service department was friendly and helpful. Would recommend to have service done. Thanks More
by Jesse Vasconcelos
Employees Worked With
Jeff Boyer, Josh Camara
