Stateline CJDR

John fully expressed concern for the service problem I was encountering. He demonstrated thoughtful attention and knowledge of the mechanical problems I explained had occurred. Additionally, he was able was encountering. He demonstrated thoughtful attention and knowledge of the mechanical problems I explained had occurred. Additionally, he was able to secure for me cost-effective pricing on additional accessories for the vehicle I expressed interest in purchasing. The labor performed was accomplished on time and (knock on wood) addressed the service problems I had encountered. All in all, the service I experienced was top-notch. The dealership should be proud of the folks who represented in the service department that day! More

This was my first experience with Jeff Martin, as my previous sales person no longer works here. Jeff was friendly and considerate of my needs in tradiing in my Liberty Jet. I liked the Liberty but I di previous sales person no longer works here. Jeff was friendly and considerate of my needs in tradiing in my Liberty Jet. I liked the Liberty but I did not like the gas consumption this car used..It was time to look at something else. Since the Cherokee was being re-introduced, I thought that would be a good purchase. Jeff guided me through my options with the new Cherokee and I did test drive 3 of them. I did buy a Latitude that had options that I would enjoy, espcially the gas mileage. I have had the car for 4 days and I am glad I bought it. Thanks Jeff for all your help and setting up my car for me also thanks to Lou for making my purchase happen. This is my 4th vehilcle from Somerset Jeep. I have always been treated well there. I also got to finally meet Mike the GM, he too was very polite and seemed happy to meet me. It was also nice to meet the business guy Derek, who was pleasant and nice to me. Happy new Year to you all:Sales,Service,Management!!!! More

I took my jeep in for an oil change. They also had to replace a recalled part. I am always pleased with the service at Somerset Jeep. replace a recalled part. I am always pleased with the service at Somerset Jeep. More

Don is very customer friendly. PS. Would have bought Jeep #5 this year but no Jeep Liberty. 2014 Jeep Cherokee insults the iconic Jeep look. Jeep #5 this year but no Jeep Liberty. 2014 Jeep Cherokee insults the iconic Jeep look. More

Very pleased by the fact that a representative from Somerset Jeep picked up my vehicle at my place of employment and then brought it back before the end of my work day. Great customer service. Somerset Jeep picked up my vehicle at my place of employment and then brought it back before the end of my work day. Great customer service. More

The service was efficient. Customer rep kept me informed during process. The time estimate was right on. The customer Rep explained the bill in detail. during process. The time estimate was right on. The customer Rep explained the bill in detail. More

I went to Somerset Jeep to test-drive a Jeep Patriot. I was clear, before I drove the vehicle, that I was NOT buying it today. From that point on I could not get a straight answer. In fact I felt that my was clear, before I drove the vehicle, that I was NOT buying it today. From that point on I could not get a straight answer. In fact I felt that my business was not taken seriously at all. More

I have purchased 6 vehicles, 3 Grand Cherokee's, 2 Jeep Liberty's and a Chrysler 300 from this dealership and 2 vehicles from the Subaru side of the house. I always had great repair/maintenance from Jeep Liberty's and a Chrysler 300 from this dealership and 2 vehicles from the Subaru side of the house. I always had great repair/maintenance from their service departments. Over the years I dealt with 3 different salespersons and has been a friendly helpful relationship. My latest Chrysler/Jeep salesperson is Bob Medeiros. Great Guy! More

Customer service was very helpful. Resolved any problems I had in a timely manner. I was taken right away and was on my way in less than an hour. I had in a timely manner. I was taken right away and was on my way in less than an hour. More