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Stateline CJDR

Somerset, MA

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449 Reviews

1491 Brayton Point Rd

Somerset, MA

02725

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Showing 449 reviews

August 11, 2018

Buy a jeep I wanted a specific package and Damon went out of his way to work with me He finally found a car in another state and got it for me More

by danzowk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon, Walix Dexaus, Angel Vicente
Aug 14, 2018 -

Stateline CJDR responded

Thank you so much for sharing your experience with Damon and our team! We are always so happy to help our great customers!

August 10, 2018

Awful stay away ! All lies from finance who tried stealing 1000$ Lies from sales ! Over a month of stories and left the car and got my money back .Wouldn't recommend More

by ADEAD2
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joeseph Fletcher
August 08, 2018

Excellent Experience The sales person that worked with me was Benny, he was great. He had an excellent personality, sense of humor, and got thins done rather quickly. More

by BRIANNASMITHOX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny
Aug 14, 2018 -

Stateline CJDR responded

Thank you for taking the time to share your experience with Benny and our team! Congratulations on your new vehicle!

August 08, 2018

Bait & switch service I sent my 2 teenage daughters with Subaru to use coupon to recharge AC. Wayne told them bushings starting to separate. $485 to fix. Spoiler alert. The More

by Mer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wayne
Aug 15, 2018 -

Stateline CJDR responded

Hello, thank you for bringing your family's recent service experience to my attention. Customer satisfaction is our top priority and we strive to make each experience as enjoyable as possible. I would appreciate the opportunity to discuss this further and ask you please contact me at your earliest convenience at (508) 916-2068. Thank you. -Don Bowman / Service Director / Stateline CJDR

August 07, 2018

Great car at a great price Enjoyed buying from Stateline. Start to finish. Great customer service and communication. Would definitely buy from Stateline again. This is my second More

by TOMCARROLL2771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon, Angel Vicente, Josh Harper
Aug 14, 2018 -

Stateline CJDR responded

Tom, thank you for sharing your great experience with our team! Congratulations on your new Grand Cherokee!

August 06, 2018

No problems. Service went fine. Everything they could do was done without any problems. One of the repairs needed will be done when parts come in. Same for one of the two recalls nee More

by STEPPINUP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Papa
Aug 14, 2018 -

Stateline CJDR responded

Thank you for taking the time to share your recent service experience with our dealership! We greatly appreciate it!

August 05, 2018

appointment Easy to book an appointment and a pleasure to deal with very professional people. Don't let the size of the dealership fool you, they are "big" in so More

by David S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionel Choiniere, Jeff Boyer, Josh Camara, Christine Papa
Aug 14, 2018 -

Stateline CJDR responded

David, thank you for this great review! We are always so happy to help our amazing customers!

August 04, 2018

I will go elsewhere Multiple times to fix same issue and then soon afterwards my car developed another problem it did not have before. I’m always waiting for them to call More

by ABRONDEAU2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I choose not to name anyone
Aug 15, 2018 -

Stateline CJDR responded

ello, I am sorry to hear that you did not have a good experience with our service department. Customer satisfaction is our top priority and we strive to improve ourselves every day. I would greatly appreciate the opportunity to learn more about your most recent visit and look into this further. At your earliest convenience, please feel free to contact me at (508) 916-2068. Thank you. -Don Bowman / Service Director / Stateline CJDR

August 02, 2018

Recall repair Repair was done quickly and on date promised. Car was picked up allowing me to miss no work time and then delivered back to me as soon as work was co More

by DELRIDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionel Choiniere
Aug 14, 2018 -

Stateline CJDR responded

We are always so happy to help our customers have a great experience. Thank you so much for sharing yours!

August 02, 2018

Great experience. Had a great experience. Benny was our salesperson did a great job make us comfortable. The whole experience went well. From sales to finance. Would re More

by KGOLDERESI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Aug 14, 2018 -

Stateline CJDR responded

Thank you so much for taking the time to share your experience with Benny and our team!

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