Stateline CJDR
Somerset, MA
Filter Reviews by Keyword
By Type
Showing 449 reviews
GREAT BUYING EXPERIENCE I recently purchased a 2018 Jeep Compass, which I absolutely love. Tom and Joe were very professional and courteous, I never once felt pressured d I recently purchased a 2018 Jeep Compass, which I absolutely love. Tom and Joe were very professional and courteous, I never once felt pressured during my car buying experience. Tom and Joe were very personal and professional. They bent over backwards to get me their lowest best price possible on my vehicle. I would highly recommend buying your next vehicle here. You will not regret it. More
Easy, Quick, Well-Priced Deal and Enjoyable Experience Mike was awesome! Direct, to the point, he did not waste our time. He listened to what we wanted, what our budget was and got us into our dream truck! Mike was awesome! Direct, to the point, he did not waste our time. He listened to what we wanted, what our budget was and got us into our dream truck! He made it happen! The team of professionals were also super! We will continue to go there to service my new truck and to purchase future vehicles for our family. More
Good but need to improve their telephone service Was hung up on three times calling to make an appointment until I told the operator not to transfer me unless someone was able to help me. No where t Was hung up on three times calling to make an appointment until I told the operator not to transfer me unless someone was able to help me. No where to park, just horrible. Agent was very hospitable. Service was done in allotted time but car sat out front done for 10 minutes till the agent gave me the paperwork and keys. More
Recall #3 Guys at the counter seemed less than interested but managed to do the job. I think they should at least act as if they are motivated in helping people Guys at the counter seemed less than interested but managed to do the job. I think they should at least act as if they are motivated in helping people. More
Great experience I was very pleased with the customer service. Very helpful and considerate towards my wants and needs as well as supportive/informative throughout the I was very pleased with the customer service. Very helpful and considerate towards my wants and needs as well as supportive/informative throughout the completion of purchase process. More
Mike was awesome Mike took time out of his busy work day to sit down with a walk in appointment with me at the dealership. Excellent service very efficient in every ta Mike took time out of his busy work day to sit down with a walk in appointment with me at the dealership. Excellent service very efficient in every task he encountered with me. I recommend if you are buying a new car to go to Mike! I recieved a Subaru WRX 2018 in a short period of time! More
cares about customer there was a little mix up with the vehicle that I was purchasing, however Tom and the sales management went above to make up for it. happy with my cho there was a little mix up with the vehicle that I was purchasing, however Tom and the sales management went above to make up for it. happy with my choice. More
Xtreme purple rubicon Easy to deal. I knew what I wanted and they listened. Got the vehicle I wanted at the price I wanted. No bs back and forth. Easy to deal. I knew what I wanted and they listened. Got the vehicle I wanted at the price I wanted. No bs back and forth. More
Sunroof repair Brought my Jeep Renegade in for leaking sunroofs. They told me 2 new panels needed to be ordered and they would call me when they came in. 2 weeks lat Brought my Jeep Renegade in for leaking sunroofs. They told me 2 new panels needed to be ordered and they would call me when they came in. 2 weeks later still had not heard from them. Went by after trying to call them 3 times and kept getting their answering machine. I was told my parts had been in for over a week. When I asked why I was never called the man replied I don't know I was not the person assigned to your job. So much for customer satisfaction... now almost 4 weeks later my jeep is going in to be fixed. More
Quick expert advice I saw a jeep online that I was interested in online. After inquiring, the online dept ( Amy C) contacted me and set up an appt with Damon who refered I saw a jeep online that I was interested in online. After inquiring, the online dept ( Amy C) contacted me and set up an appt with Damon who refered me to the salesman Joe Fletcher. He got me into the perfect jeep!! The finance guy, RJ? Was incredible!! 2 days later I drove off the lot! Very friendly staff ! No pressure!! Very pleasant experience!! I will shop there in the future!! More