Stateline CJDR
Somerset, MA
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Excellent Just got a 2014 Wrangler Ben Ortiz was excellent and very knowledgeable greeted us as we walked in and took the time to show us different models Just got a 2014 Wrangler Ben Ortiz was excellent and very knowledgeable greeted us as we walked in and took the time to show us different models More
2014 Jeep Wrangler Worked with Ben Ortiz. He was great. My wife and I bought a 2014 Jeep Wrangler Sahara. It will be our family car for all the kids and dogs Worked with Ben Ortiz. He was great. My wife and I bought a 2014 Jeep Wrangler Sahara. It will be our family car for all the kids and dogs More
Robert and joe were amazing I had worked with Robert and joe on getting a car because my car was not in good condion . They were great and got me into a car the same day! If you I had worked with Robert and joe on getting a car because my car was not in good condion . They were great and got me into a car the same day! If you go there find Robert because he’s great ! More
Bought a 2016 grand Cherokee Easy, low stress car buying process. Salesman Benny in Somerset was awesome. Found me what I was looking for, made the process easy and enjoyable. Wou Easy, low stress car buying process. Salesman Benny in Somerset was awesome. Found me what I was looking for, made the process easy and enjoyable. Would def recommend him and buy from him again. More
leaking transmission they found the problem (not too serious) and fixed it and it was done under warranty. good job. And it did not take too long (about an hour). they found the problem (not too serious) and fixed it and it was done under warranty. good job. And it did not take too long (about an hour). More
Salesman was excellent , Ben Ortiz. Good selection of trucks Two much paperwork, wait to long . even mgr confused about paperwork. Small scratch on door and need sticker. Hopefully I don't wait 3 hours again. Al Two much paperwork, wait to long . even mgr confused about paperwork. Small scratch on door and need sticker. Hopefully I don't wait 3 hours again. All in all I think the truck is awesome. I won't be going back to Chevy any more. More
Need to improve customer service Brought in my Jeep Grand Cherokee to get serviced. Had an issue with my cylinder heads lifting. The service technician was great so was the service de Brought in my Jeep Grand Cherokee to get serviced. Had an issue with my cylinder heads lifting. The service technician was great so was the service desk attendant. His name is Mark Salisbury. Mark went above and beyond to make my visit and experience there worth while. However, whoever is responsible for answering the phones needs some serious professional development. There were times when I called the service department and was put on hold for 10-15 minutes. After the 15 minute wait they would hang up on me. At times I was transferred to the Subaru department instead of the Jeep department. Very frustrating... Nevertheless, they did a good job on my Grand Cherokee. More
Came in for a compass The salesman Tom was awesome and knowledgeable. The sales manager was awesome was straight forward with us and honest. The finance manager was funny a The salesman Tom was awesome and knowledgeable. The sales manager was awesome was straight forward with us and honest. The finance manager was funny and honest and very polite. Would definitely recommend this dealership to everyone. More
New truck lease Got a good deal on a truck lease. But nothing like advertised in the newspaper. Took a while to get it registered because I live in RI. Got a good deal on a truck lease. But nothing like advertised in the newspaper. Took a while to get it registered because I live in RI. More
Stateline Is a Streamlined Experience Needing a new car, I found what I was looking for at Stateline. From test drive to financing, it was the quickest, no nonsense car buying I’ve had.l, Needing a new car, I found what I was looking for at Stateline. From test drive to financing, it was the quickest, no nonsense car buying I’ve had.l, all done in one afternoon! More